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Product & services pricing
3.00/5
Chance of future purchase:
2.82/5
Shipping & packaging:
2.59/5
Customer service:
2.74/5
Return/Replacement policy:
2.66/5

Verified
1/5

2019-07-21

Listed a part they didn't have

"Listen the item on it's website, charged for the part, but didn't have it"


Verified
5/5

2019-07-19

QUICK DELIVERY OF PART THAT MY LOCAL DEALER COULDN'T GET!

"QUICK DELIVERY OF PART THAT MY LOCAL DEALER COULDN'T GET!

WELL PACKAGED, AND GOOD COMMUNICATION THROUGH THE PROCESS
"

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Verified
5/5

2019-07-18

Good experience

"Because of circumstances that were beyond anyone's control, we ended up with a part being delivered to us for my son's car that we suddenly no longer needed. Watson was very understanding, and we were able to easily make arrangements to return the part. I would happily and confidently order from Toyotapartsdirect.ca again. "

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Verified
5/5

2019-07-10

great!

"everything was smooth and easy"

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Verified
5/5

2019-07-09

Excellent Service and Communication

"Hi all, The original bearing for the transmission that I was working on was no longer available. I contacted Watson at Toyota Parts Direct and we were able to find the correct direct replacement. TPD then communicated clearly the status of my order each step of the way here. It fit perfectly and the **** is now ready to put in the car. (The price was also very competitive.)

Thank-you Watson at Toyota Parts Direct.
"

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Verified
5/5

2019-07-08

Positive experience with Toyotapartsdirect.ca

"Very good quality of engine intake manifold gaskets. Very fast and convenient delivery. I am completely satisfied. "


Verified
3/5

2019-07-07

Toyota Order

"I ordered a part for my old Toyota Rav4 one week ago today. My credit card has been charged and haven't received this as yet. But to be fair two of those days were holidays. I hope this week brings good news!"


Verified
1/5

2019-07-04

Second order parts not delivered after 14 days. First order parts delivered in 4 days (excellent)

"For the second order, I didn't even receive the 2nd email until I sent email a week later, then they replied saying they didn't receive confirmation, but there was no email from them. I am still waiting for the 3rd email and parts. Not sure if I could trust this web site anymore. "


Verified
5/5

2019-07-04

Great service

"I had a little hiccup initially, (my fault), but after making email contact, my concerns were dealt with quickly. Excellent service. "


Verified
5/5

2019-07-04

Hard to find body clips for Toyota

"Delivered exactly as ordered. Will order again if needed"


Verified
2/5

2019-07-03

where are my parts?

"Ordered from this supplier and my money was taken from my acct. Kept getting emails one to verify it was me that placed the order that was after they took my money. Still have not received any shipping confirmation. Very slow poor service so far"

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Verified
5/5

2019-07-02

Arrived quickly and appears to be the correct parts.

"Arrived quickly and appears to be the correct parts."


Verified
5/5

2019-06-26

Parts

"Web site was easy to navigate to find the parts.
Ordered and delivered in exceptional time frame.

Will definitely use it again.
"


Verified
2/5

2019-06-26

Still waiting on the parts to show up.

"Slow shipping even though I'm in Canada. Disappointed. I could have gone to my dealership and willing to pay more to get these sooner and be done my project. It's been over a week and nothing has arrived except this little "review the product" email. "

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Verified
5/5

2019-06-24

Excellent service fast delivery

"First time buyer, really happy"

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