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Verified
1/5

2018-02-02

Burberry Watch Request Refund

"I ordered the burberry watch and the band of the watch worn out and look horrible. I requested the refund, but tradesy didn't want to refund. This service is unacceptable. Worst ever. Please be careful when buying the items on this site. Not reliable. "

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Verified
3/5

2018-01-31

Great selling platform but sellers are tricky

"Great experience with Tradesy, just got a terrible seller, but would definitely buy again just not from that particular seller"

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Verified
5/5

2018-01-30

Great experience!

"Always pleased with my purchase!
"


Verified
5/5

2018-01-30

Awesome

"Fast and friendly staff,good in communication "

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Verified
4/5

2018-01-27

Thank Goodness, I had a surprisingly good experience on Tradesy!

"I read LOTS of reviews, good and bad, so I was very hesitant to order my Louis Vuitton wallet on Tradesy. Overall I am happy with my experience, although I admit, I was stressed out. I took the wallet to 2 Louis Vuitton boutiques, and it appears (you know they won't put anything in writing) to be authentic. So I'm a happy customer, whew!!"

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Verified
5/5

2017-11-26

Great site!

"Great site to find authentic designer fashion and accessories at great prices.Items ship quickly and customer service is fast and courteous."

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Verified
5/5

2018-01-26

Exactly as described!

"Louis Vuitton lock and key was exactly as described, received super fast. Thank you!!"


Verified
1/5

2018-01-26

LETS BUYERS WEAR ITEMS THEN RETURN!!

"SELLERS BEWARE!! TRADESY WILL LET SOMEONE "BUY" YOUR ITEM THEN RETURN WORN!!! I SOLD MY BRAND NEW CHANEL SLIDES AND THEY WERE RETURNED WORN AND TRASHED!! I CANT EVEN RESALE OR WEAR! I CALL THE CUSTOMER CARE DEPARTMENT AND THEY GIVE ME THE RUN AROUND! THEY HAVE ALREADY GIVEN THE SCAMMER BUYER HER MONEY BACK AND NOW IM OUT $650!"

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Rep reply posted 2018-01-26
A rep from Tradesy, Tradesy2, has responded:

“Hi Ruth, this definitely is not the case with our Returns Policy! Our Returns Team is very well trained in determining old wear from new wear, so if the buyer wears an item after purchasing we will always return to the buyer. I know that it may not feel this way if a Return is not resolved in your favor but our team works very hard to come to a fair resolution. Please email us at returns@tradesy.com for more details on the return process. ”


Verified
1/5

2018-01-23

Don’t sell with tradesy

"They take the longest to transfer funds, it’s been like a month since I sold my item and still haven’t received my item and plus they’re fees are ridiculous. And they sent me the stupidest smallest box for the shipping kit. My bag couldn’t even fit in there. Never selling with Tradesy ever again!!"


Verified
5/5

2018-01-22

Strawberry Fields are Forever, really cool Tod’s

"I received my 2nd pair of couture Tod’s today. The packaging was amazing, large black Tradesy dust bag, then a beautiful brown silk Tod’s dust bag with shoes in original box... each shoe was delicately wrapped in tissue paper... my bday is next week and it surely felt like a gift from a close friend. Tradesy makes it possible for those like me to fill their closet with the very best of the best while connecting with very cool and amazing folks. Can’t say it enuf, I love shopping on Tradesy! Thank u Strawberry!"

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Verified
1/5

2018-01-22

Very UNSAFE and terrible customer service

"Ordered a watch a month ago and never received it. Was charged for it and after waiting a month was told that it's not their responsibility and I have to file a police report for something that was never delivered"


Verified
2/5

2018-01-21

Purchase made - seller had not mailed after 13 days - had to request to cancel transaction

"Made a purchase on 1-8-18. Seller emailed she would mail the next day (1-9-18). On 1-9-18) she emailed stating she would mail the following day (1-10-18). A few days go by and I noticed the item had not been mailed. I contacted her via Tradesy email and she never replied. I emailed again on (1-15-18) and she never responded. On (1-17-18) she emailed me stating she would mail by (1-19-18). By the end of the next day (1-20-18) I could still see no tracking indicating she had mailed the item. When I contacted Tradesy to cancel the transaction she had the audacity to tell me if I did not cancel the transaction she would mail that day and I would receive the item in 2 days which was Monday.
Needless to say I didn't fall for that again. Unfortunately there is no system in place to rate or look at feedback on sellers. It is a hit or miss. And the funny thing is she re-listed that item right after I cancelled. She had time to do that but couldn't find the time to mail it to me.
I would recommend buyers stick with websites that monitor their sellers with feedback and/or seller ratings. I wasted two weeks on this item with no repercussion to that seller.
"

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Verified
5/5

2018-01-20

5 star

"This was my first time purchasing from tradesy I had a wonderful experience and I have a Louis Vuitton bag that I love"

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Verified
5/5

2018-01-20

Excellent from beginning to end

"I have a dear friend who loves to dance and has worn out her favorite pair of shoes and no others will do. So I began looking the world over often in hopes of finding a pair for her. These shoes are rare and are no longer manufactured. I was lucky enough to find them on Tradesy last week just in time for her birthday. After purchasing them I realized that they may not arrive in time to give as a birthday present. I contacted to company who responded almost immediately with easy to understand directions on how to get what I wanted so I did as they directed and was so pleasantly surprised to find the shoes at my doorstep the day of the party. Needless to say that I was the hero that night. and Tradesy was my champion. Tradesy Rules!"


Verified
5/5

2018-01-18

Easy!

"I really enjoyed using this website. I was organized nicely and they have a wonderful variety!! I just ordered a bag minutes ago and if all goes smoothly with shipping this will for sure be my new go to website! "

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