"Great 1st time experience, fast shipping, product as described, never used but reasonably priced. "
"So you make a sale, thats great. Then you browse the website looking for something you need or want. Well lets say you don't need or want anything and would like to just cash out after you have made a sale... Well be prepared to wait 14-24 days before ever seeing that money. Oh ya and on top of the 30% tradesy takes from your sale they take another 10% to withdrawal it to your bank account. So far I have sold at least 6 things and bought two things from the site. But every time I want my money I loose more tradesy is by far the most greedy of all of the reselling sites.. They take as much as they can from every angle. If your looking to basically trade in items its great but if your looking to make money good luck. Oh yeah and be prepared to wait almost 3 1/2 weeks for your money!"
"Everything listed was correct. When I received my wallet it was perfect and I was not disappointed! Thank you!"
"Loved that they had my item in stock! It was definitely pricier than normal but it is hard to find. Also, quick shipping! I had it in my hands in 3 days! And they accept PayPal which is very important to me! "
"Stellar service and super fast shipping. My LV exceeded expectations! I will use this site again soon!"
"Just fantastic is all I can say. No issues thus far!"
"Seller was fast and responsive!
Thank you!!!!"
"Horrible! Whatever you do DO NOT I repeat DO NOT sell on this site. Tradesy will keep your money. They charge a whopping 20 percent off of your sale and THEN they even charge you to transfer your money to your bank. No other site does this. Also If you pull them up on the BBB ( Better Business Bureau ) they have 328 complaints filed against them. I sold a pair of Valentino Rockstud Heels which retails at currently 1000 btw to this person , she wore them and damaged them and tradesy kept my funds and is making me take the shoes back damaged even though the buyer damaged them. They don’t give a sh*t about the sellers they just want to make the money off of you and they STEAL. Look them up on the BBB and see all the complaints. Poshmark is great! Sell and buy on Poshmark and EBAY not Tradesy. There is another lady below who also states they kept her money and have not returned her jewelry. These people don’t even have a phone number in thecreturns department , so you know they are shady. Poshmark is awesome. Whatever you do don’t sell on here you will REGRET it!"
“Hi Nechelle, so sorry for the trouble! I am so sorry about the outcome of this return. I can guarantee that we do not "steal" anything from our sellers or buyers. We work simply from what is based on our Terms of Service and Return Policy. As per the commission - it’s understandable to be unhappy about paying more, but we’re confident that this adjustment will best serve our sellers and our business in the long run. We’re committed to ensuring that this increase pays for itself with a better selling experience and more sales for you. I hope this information helps and I hope you have a great rest of the day. - M”
"I was doubtful with my first order...not sure what "gently used meant." I had never ordered used before but I was pleasantly surprised. I definitely will order thru Tradesy again. It came on time, packaged like new and to be honest the purse looked like new. And the price was much less than new.
A win win."
"Bought and paid for neckless but seller cancelled the order and raised price from $322.50 to $400.50.
this was not good and I will never purchase anything on Tradesy again unless the seller explains why. I've bought several items over the years and this has never happened before."
“Hi Dano, I’m so sorry for the trouble! Unfortunately, this seller has decided to cancel your order. There are many possible reasons why: perhaps they listed the item incorrectly, or they no longer have the item.
This means that instead of paying the seller, Tradesy has refunded you in full. You should have received an automated email to confirm the cancellation, and the funds will appear back to your original payment source within 3-5 business days (if not sooner.)
We apologize for any inconvenience! Tradesy monitors seller accounts to ensure cancellations like this are rare. Our team would love to help you find your new favorite item, so please reach out if you need anything further and we’re happy to help.”
"Great expand great customer service. "
"Well done very easy and self explanatory, I will buy again! Thx."
"Excellent always easy to get good stuff "
"I am not impressed that there is no way to get in contact with any one in the company. My David Yurman Jewelry has not been sent back to me and the money has been removed from my sales. This jewelry was purchased at Saks Fifth Avenue and is Authentic. The post has also been removed from my board. This is not okay and not the first time tradesy has withheld money. If customers wants to return items it should go back to the seller. Without getting my bracelet back and not being paid for it makes me feel like I was stollen from and my trust in this site is lost. This is not the only site to sell on!"
“HI Arilee, so sorry for the trouble! I can assure that our Member Care specialist are always answering emails and we give a 48 hour turnaround time before we get to all of our customers so we appreciate your patience during this time. Unfortunately, buyers returning items back to the sellers is not part of our policy since sellers do not have a system in place to be able to refund or provide site credit to the buyers. Since it is clear there is some confusion, please let us know the order details so we can further assist you! -M”
"I always have a great experience, the shipping is always fast and items are as described in most cases"
A rep from Tradesy, Tradesy2, has responded:
“Hi there, so sorry for the inconvenience with funds being released. To better safeguard your funds and ensure that there are no transaction issues, earnings for all sellers are held for up to 21 days after an item is delivered to the buyer. During this review period, we’ll ensure the security and authenticity of every transaction, protecting both you and your buyers. However, funds are usually released sooner than 21 days and during the first week of delivery. I can assure you we are working hard with our engineers to implement a faster payout timeframe and hopefully in the near future we will be able to implement that. In the meantime, I appreciate your patience during this time. - M ”