"Purchased a purse for my wife on the site.
Tradesy sent the seller the incorrect shipping package and the shipment was delayed, causing the item to not arrive at my home in time for Christmas.
Sent Tradesy's customer service multiple emails asking for their assistance making the order right and they refused to help.
Horrible customer service and will never purchase from the site again."

"I am a power seller on eBay, have sold hundreds of women'a and children's items over the years, and have only received positive, glowing feedback. I sell one time with tradesy, and not only does the buyer want to return (and most likely caused damage to my bag to justify the return) tradesy contacts me and accuses me of representing my item inaccurately, and does so in a rude, accusatory voice. Unbelievable! I'm made to send back the money, with no further comment from them, and no indication when my bag will be returned to me. Forget this place, I'm sticking to ebay, where the commission remains 10% and not the ridiculous 14% tradesy charges. "

"I wrote called you but you did not answer my questions and did not respond to my text , I am very disappointed with your work now, and yet I was not counted on my account $ 296 where they are, you have not answered ???? and still keep my money, you do not give them reason to take away? ??? Your website is very bad work now , you waited when will be held for 4 days so as not to cancel my purchase, although I wrote to you on the same day that they are defective and that I want to cancel a purchase but you ignored my letters ..... I'm not very happy with your work, and besides that, I'm calling at 10am and you have an auto responder says. you finished work 1 pm but when it was only 10 am"

"I just recently bought a beautiful like new Michael Kors dress. I was impressed but I honestly must admit my "impressed" feeling is at a high (99.99%). Thanks to all my sellers and Tradesy. ♡"

"I was sold a fake Gucci black bag from tredesy and I am highly disappointed.Contacted tradesy after I confirmed from Gucci store in Atlanta that the bag was fake but they refused to collect the bag i bought for $650 and I am stock with it."

"I bought a Michael Kors bag from Queen Couture on Tradesy. It was delivered to me within a day in mint condition!! I got it for such a great price when I compared it to all the other sites selling the same bag. Easiest online shopping experience I've ever had. Thank you, Queen Couture and Tradesy!! "

"I loved tradesy and preferred selling there over their competitors such as Poshmark. Recently Tradesy implemented a four day hold after buyer receives item versus past you could withdraw as soon as the tracking updated to show it's been sent. They also will be increasing commission to 14.9% versus the current 9%.

Doing a price compare to poshmark, which I also sell on, with the increased commission rate (14.9%) it essentially will cost the same to sell on Tradesy as it would be on poshmark. For an $80 item plus $6.00 USPS priority mail flat rate totaling $86.00, at the 14.9% will net a seller $64.69 (including the ACH transfer fee). Poshmark it would be $64.00. This along with the new four day hold policy doesn't make Tradesy competitive in the market. With Poshmark, I may get roughly one dollar less but I will have my money in my bank account within 5 days total, if not sooner. With Tradesy, the minimum number of days I will receive funds is 7 days but with my history with Tradesy sales in the past they were past their estimated 3-5day window to receive an ACH from them. With the new 4 day hold and the real dates I've received their ACH funds on prior sales, a seller is now looking at 11days to receive funds. Sorry Tradesy, you are no longer my first or second choice to sell my fashion items!"

"I cannot say enough good things about Tradesy! Their system is super user-friendly making it easy to buy and sell. But I have to highlight my experience of buying my wedding dress on Tradesy. I fell in love with the dress and had a great interaction with the buyer. However, when I received it, there was a bit of damage, and she'd listed the dress as 'like new', saying she had just worn it for her elopement. I contacted her and Tradesy at the same time to rectify the situation with some sort of refund. The seller was not cooperative and asked me to send the dress back. However, Tradesy contacted her directly to work out the situation. Because she had advertised it inaccurately, Tradesy was true to their word and refunded me $500! No further questions asked, no hassle, no nothing.. just great customer care from a company even when their sellers do not come through. A huge fan!"

"Hi,
Brand new to LV, and to Tradesy. I found a purse I was not looking for right away. The pictures were a great help, and I bit the bullet and bought it. Hoping this wasn't one of the times when the online item is no where near what you thought it was when it arrives, because this was a hefty investment. Hoping it didnt smell, which I didnt even think to ask about, and hoping it was big enough for my things. I emailed a bit with the seller asking about the strap. She was very pleasant and responsive. My new purse came in the mail today, and its SUPERB. Its not smelly, the purse looks great for being used, very impressed. I did order a strap extender from Etsy to go with this so I can use it as a cross body. But, I am very pleased with everything about this. Thank you! "

"I clearly have no reason to lie about my item being authentic on here. I sold a pair of Burberry shoes on tradesy that I purchased years ago and I got an email three weeks later that they allowed the buyer to return them because they were found to be inauthentic! Not only am I livid that they have falsely accused me of selling fake Burberry shoes I bought in a BURBERRY STORE but even more concerning is the fact that they made this mistake. How often do they think items are authentic that aren't since they clearly aren't professionals! I will never buy or sell on here again.

FYI they said part of the findings were the craftsmanship and you could see glue in some areas and maybe that was it, but I've had two Louis Vuitton shoes that have done the same thing after time. Professionals should know what happens to AUTHENTIC shoes after time. "

"Talked to a seller how sad i was to not get my purchase and got offensive and started offending me. Would not recommend to anybody "

"I purchased a LV, before realizing I had purchased it! I asked for a receipt of original purchase, which seller could not provide. I received the $650 bag and found it to be a counterfeit/fake bag. I contacted Tradesy and the individual who sold me the bag. I sent the bag back to Tradesy and they claimed their "authentication" team found the bag to be authentic. I told them the LV store claimed the bag was fake, to which they replied "LV sales reps are not to authenticate a bag and only an LV craftsman can authentic a bag" Clearly if an LV rep is not qualified to authentic a bag, Tradesy is not qualified to authenticate a bag! They are NOT LV craftsman! They would not allow me to return the bag and would only issue me a credit. I asked for the bag back, so that I have evidence of their scam. I will be contacting a lawyer with the bag and emails from Tradesy. I also asked them to send me a letter of authenticity for this bag and they would not. BUYER BEWARE! Counterfeit bags are being sold for hundreds of dollars and the seller is protected with Tradesy's scam of a Customer Service. They claim 100 percent guarantee authentic and they are the "trained" ones authenticating the items! The Tradesy Authentication Member's name is Mandy and even had the nerve to send smiley faces in her response emails to my emails voicing frustration over this process!! This should show the unprofessionalism of this company and how it doesn't take the claims of selling counterfeit bags seriously. "

"I decided to make my first purchase on Tradesy - a pair of David Yurman earrings. The day after I completed my purchase (paid immediately), the seller cancelled the transaction, telling me she "meant" to list it for $100 more. Shady item #1 - Really? After the transaction is done, you decide, hey, maybe I coulda got more money so let me cancel... (Most likely hoping I'd fork over the extra $100. Nope.)

Then, I'm told I have to wait 2 - 3 business days for the refund. Yup. So, on the day of the transaction, Tradesy charges my credit card. Immediately. But then when the transaction is cancelled by their shady seller, they don't cancel the charge. And, apparently, the clock starts ticking from when the transaction was cancelled, not from when the purchase was made. I purchased the item Wednesday. Seller cancelled Thursday. It is now Sunday, and I'm still waiting. No rush getting me my $500 back. You just enjoy that interest-free loan.

And good luck getting through to customer service. Email is the only option, because the wait for chat is endless.

Buyer beware -- go to eBay or Etsy, MUCH more customer friendly!!!!!"

"Worst customer service Ive ever experienced in my life.
Was my first time to make purchase and never able to complete
tried again and same thing
You sure were quick to withdraw the funds from bank but never processed my order
Your poor sellers don't even have a clue that there have been people trying to buy their merchandise. "

"So you buy something, spend 500$ on that item, you receive it, have 3 days to return. So I was late, due to family emergency. Did not like the item I purchased, was not what I expected, so they told me to re-list it, which I did. Someone else then purchased it, I then received my cash. Now 3 weeks later they are contacting me telling me the item I sold was not what I had stated. I feel as if someone can just purchase a item, replace it with something else and then this company TRADESY, is demanding I repay for the item. Ummmm the person had 3 days, I had 3 days. So I feel that there is some FRAUD GOING ON!! I sent the same purse that I purchased to the next seller in Perfect condition with tags!! And now TRADESY is telling me I have to re-purchase it!! Unreal!! scam, or fruad"