"Great job. Your help desk made the job seamless."
"Parts came quick and correct. Didn't need them. So am returning. "
“Thank you for your positive review! We are awaiting your return at present! If you have tracking, please reach out to our customer service for assistance. We shall refund as soon as we see your return to us :) Thank you again!”
"Received new walking belt and drive belt for my 2013 F80 Sole treadmill. It had started to slip a lot and this solved the issue. Thanks for the correct parts and fast shipping."
“You are welcome! Thank you for your words of praise in your 5-star review!”
"My NodicTrack incline belt had been deteriorating for some time and I’d been concerned how I was going to handle it. Then one day the belt rolled over itself and wouldn’t stay flat when I straightened it. It was useless. Treadmill Doctor had multiple choices to replace the damaged belt, video instructions (though I supplemented them with other online advice), and my new belt arrived quickly with minimal downtime. Installation was simpler than I’d anticipated and I was able to also take care of other issues, like cleaning years of accumulated dust and debris. The last time I had someone work on it I don’t think they put it back together quite right. The new belt runs better than ever."
“This is the best news ever! Yay and kudos on the install and cleaning the years of dust away! Keeping your machine clean is the best piece of advice we can give in terms of longevity! Thank you for your kind words in your 5-star review!”
"Extremely knowledgeable & friendly experts. Very helping in troubling shooting the issue and providing options to resolve."
“The Doc is IN! Our team is the best and we are here to serve! Thank you for your 5-star review!”
"The second time in two orders, I paid 10 or 1099 for two day delivery and for the second time I waited for the product to be delivered that I needed in a hurry. Do not waste your money on two day delivery."
“Hello and thank you for sharing your concerns. Our website has our hours of operation for all customers to know we do not ship on the weekend and your order was placed at 6:14pm on Friday - after hours. We immediately shipped on Monday, the following business day, and your order delivered 2 days later. Thank you again for sharing your concerns. ”
"Great experience with Treadmill Doctor! Called to verify I was getting what I needed, customer service was excellent! Shipping was extremely quick within 3 days I had my treadmill up and running again. Will use again in the future."
“We truly appreciate your great call out on our team! We are happy to be of service and thank you for your 5-stars!”
"Needed new motor belt for our T6.5 S treadmill. The Doctor had the part and delivered flawlessly! Their inventory saved our workout favorite. Thank you Doc!"
“Flawlessly is awesome! Thank you for sharing your stellar 5-star review!”
"On spot service and the product with documentation"
“Great to hear! Thank you for your 5-star review!”
"Easy to navigate website to identify part and place order. Delivery faster than expected."
“Yes for a win! We like it when our carrier follows through with our expectations! Thank you for your 5-stars!”
"I have you all the information you need.
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“Thank you for your 5-star review!”
"The new belt was installed without any issues. "
“Kudos on the install as they can be tricky! Thank you for your 5-star rating!”
"Replacement drive belt, walking belt, and motor got my treadmill back in top shape. Perfect fit and working perfect!"
“Wonderful news indeed! Thank you very much for your 5-star review! We love perfect!”
"Wrong item was shipped by mistake. Customer service sent the correct item right away using Fedex. "
“Thank you for working with us and for your 5-star review!”
"I called in because I wasn't sure what part to purchase. Gentleman on the phone was very sure and confirmed the part number necessary to order. Installed the part and have a functioning treadmill again!"
“We are very happy to be of service to you! Thank you for your 5-star review!”
A rep from Treadmill Doctor, TreadmillDoctorEW, has responded:
“The Doc is IN! Thank you for reaching out and allowing us to be of service to you!”