"Parts arrived sooner than expected. "
"No directions on how to install treadmill belt were with package, frustrating."
“Thank you for sharing your concerns. We try our best to be of service to all who need assistance and have reached out to you offline to help! Please call us back at 1-800-750-4766 option 2 to speak with a technician. We look forward to hearing from you!”
"Very happy met my needs quick to respond and cheap can't beat it"
“Sounds like a win/win situation for us both! Thank you for your 5-star review!”
"I ordered true walking belt and it arrived in a few days. I installed the belt and I am very please with in"
“Kudos on the install as they can be tricky! Thank you for sharing your 5-star review!”
"Elizabeth was great to work with!!! "
“Thank you for your great call out on our team! We get great satisfaction in helping our customers :) We appreciate your 5-star review! ”
"Motor worked perfect for my 18 year old treadmill. Nobody else could demonstrate they had what I needed. You did and it was super well packaged. Thank you!!!"
“The Doc is IN! Thank you for trusting us to help save your older treadmill! We appreciate your order and your 5-star review!”
"Just the right belt replacement for my 10 year old,well used treadmill.Order arrived on time, the cost was ok.Saved the day"
“Saving the day totally rocks! Thank you for your positive review!”
"Customer service was very helpful in identifying the part I needed as well as being very responsive with questions. 100% great experience "
“The Doc is IN! Thank you for your 5-star review!”
"Fast shipping, good pricing and they took the time to ensure i had the right part for my equipment, excellent service"
“The Doc is IN! We appreciate your 5-star review and your great call out on our service to you!”
"The treadmill belt ordered fit perfectly! Thank you! Received it in no time!"
“You are most welcome! Glad our carrier kept up their end lol! Thank you for your 5-star review!”
"I was having trouble with a breaker tripping and my 23 year-old ProForm 630 Treadmill would shut down. The initial diagnosis by Treadmill Doctor was only partially correct but incomplete. After discussion with a local repairman and then his subsequent discussion to the Service Department at Treadmill Doctor, they made good on the parts that I had ordered and even paid for the local repairman to install new parts to ensure all worked correctly! Now that is good customer service!!
Tom S. Ligonier, PA"
“Thank you for your positive review!”
"Very pleased with the help."
“We are truly happy to be of service! Thank you for your 5-star review!”
"Great service. Fast delivery. Reasonable price."
“Thank you for your stellar 5-star review!”
"Great service and product!"
“Words we love indeed! Thank you for your 5-star review!”
"I received a prompt response"
“The Doc is IN! Thank you for reaching out and for your 5-star review!”
A rep from Treadmill Doctor, TreadmillDoctorEW, has responded:
“This is a definite win in our book! Thank you for your 5-star review!”