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Customer service:
0.00/5
Return/Replacement policy:
0.00/5

Verified
5/5

2024-05-17

Great

"Great service. Fast, efficient and got what I ordered!!!"


Rep reply posted 2024-05-20
A rep from Treadmill Doctor, TreadmillDoctorEW, has responded:

“Thank you for sharing your awesome 5-star review!”


Verified
5/5

2024-05-17

Ifit treadmill

"Excellent service and willingness to assist with gettinh the correct part needed and I received it quickly."


Rep reply posted 2024-05-20
A rep from Treadmill Doctor, TreadmillDoctorEW, has responded:

“Thank you for your kind words of praise and your 5-star review!”


Verified
5/5

2024-05-17

Great customer service and quality !

"I have used Treadmill doctor in the past and will continue to use them based on their excellent customer service and quality products. They stand behind what they sell. "


Rep reply posted 2024-05-20
A rep from Treadmill Doctor, TreadmillDoctorEW, has responded:

“Our customers are our lifeblood - without you there would be no us! Thank you for your continued support and also for your 5-star review!”


Verified
5/5

2024-05-17

Fast delivery

"Part fit perfectly, and was delivered super fast."


Rep reply posted 2024-05-20
A rep from Treadmill Doctor, TreadmillDoctorEW, has responded:

“We are happy to hear our carrier helped deliver excellence to you! Thank you for your 5-star review!”


Verified
5/5

2024-05-17

Good experience

"Ordered a treadmill belt to replace our old Nordic Track one that had worn out. It came super fast and worked perfectly. They threw in a free lubricant packet which came in handy too. "


Rep reply posted 2024-05-20
A rep from Treadmill Doctor, TreadmillDoctorEW, has responded:

“Yes for the win! Glad we could be of service!”


Verified
5/5

2024-05-17

All treadmill needs

"Very reliable and responsive "


Rep reply posted 2024-05-20
A rep from Treadmill Doctor, TreadmillDoctorEW, has responded:

“We try our best to be the best! Thank you for your 5-stars!”


Verified
5/5

2024-05-15

Harsens Island

"Great service. Mike was on time and got me up and running. Highlighted recommend him."


Rep reply posted 2024-05-16
A rep from Treadmill Doctor, TreadmillDoctorEW, has responded:

“Thank you for your great call out on our team! We are happy to hear you are up and running and appreciate your 5-star rating!”


Verified
5/5

2024-05-13

Fast Delivery

"Their customer service is great! "


Rep reply posted 2024-05-15
A rep from Treadmill Doctor, TreadmillDoctorEW, has responded:

“We thank you for your compliment on our service and your 5-star rating!”


Verified
5/5

2024-05-15

Treadmill Doctor to the rescue!!!

"My repairman said he could not find a belt for my old Proform; I went online and found at Treadmill Doctor in 30 seconds or less."


Rep reply posted 2024-05-16
A rep from Treadmill Doctor, TreadmillDoctorEW, has responded:

“Yes for the win! Great job and we are happy you found us! Thank you for your 5-star review!”


Verified
5/5

2024-05-15

the control board on treadmill did the trick

"we just finished payments on the norditrack treadmill and the treadmill stopped running, it said 2mph , but no movement, we called norditrack, but they said tuff, We just spent alot of money on this thing and come to find out , its a known defect, either way, i swapped out the part and it works. thanks treadmill doctor."


Rep reply posted 2024-05-16
A rep from Treadmill Doctor, TreadmillDoctorEW, has responded:

“The Doc is IN! We are happy to be of service and glad we could be there when others could not! Thank you very much for your 5-star review! ”


Verified
5/5

2024-05-15

Great

"Found hard to find part needed to keep equipment running "


Rep reply posted 2024-05-16
A rep from Treadmill Doctor, TreadmillDoctorEW, has responded:

“Yes for the win! We appreciate your order and your 5-star review!”


Verified
5/5

2024-05-15

Super Excellent !!!

" Easy to find part I needed on Website. Easy to Order. The Right Part and Delivered Super Fast !!!
Assistance available if it was needed. Thank You Treadmill Doctor.
"


Rep reply posted 2024-05-16
A rep from Treadmill Doctor, TreadmillDoctorEW, has responded:

“You are very welcome! Thank you for your stellar 5-star review!”


Verified
5/5

2024-05-14

Great quality products and service

"I purchased a new treadmill belt for a very old unit I rebuilt. The phone help was excellent and helped me find the obscure belt."


Rep reply posted 2024-05-16
A rep from Treadmill Doctor, TreadmillDoctorEW, has responded:

“Kudos on the rebuild! We are there for any help you need as we love saving older machines! Thank you for sharing your 5-star review!”


Verified
5/5

2024-05-14

Just worked

"Nordic track commercial treadmill. Replaced board , back running. Case closed :)"


Rep reply posted 2024-05-16
A rep from Treadmill Doctor, TreadmillDoctorEW, has responded:

“Kudos on the install and wonderful to know! Thank you for your order and your 5-star review!”


Verified
3/5

2024-05-14

Prompt, good quality, no instructions.

"The treadmill belt I purchased is actually better than the thinly designed original.
It came with belt lubricant, which helped.
Unfortunately, no instructions came with the purchase. I figured it out from online videos, but I can't believe there are no copies to send along.
"


Rep reply posted 2024-05-15
A rep from Treadmill Doctor, TreadmillDoctorEW, has responded:

“Thank you for sharing your positive thoughts on our belt quality and for addressing the lack of written instructions. We do apologize for any inconveniences you may have experienced and we here at Treadmill Doctor always strive to make the experience the best it can be. We take pride in knowing we provide the ability to speak on the phone with a human being during business hours as well as instant chat, text, email, and a forum along with videos on our website for belt installation, to provide free technical support to all our customers. While all of us here at TMD do not literally hug trees (some do - no shame) we attempt to do our part in with the environment and written instructions are readily available on our website. Thank you again, we truly value your opinion and you as our customer! ”