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Product & services pricing
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Chance of future purchase:
0.00/5
Shipping & packaging:
0.00/5
Customer service:
0.00/5
Return/Replacement policy:
0.00/5

Verified
5/5

2024-04-05

Excellent Customer Service

"Treadmill Doctor was not only extremely helpful in helping me select the correct product, they replaced my part after USPS lost the original shipment! 100% recommended!!!"


Rep reply posted 2024-04-16
A rep from Treadmill Doctor, TreadmillDoctorEW, has responded:

“Thank you for your 5-star review!”


Verified
5/5

2024-04-05

Great work

"Thank you treadmilldoctor for your prompt response. It took us weeks of research to find a company that has the fabrication of our running belt! But fortunately, treadmilldoctor helped us out. We are very delighted and thankful!

"


Rep reply posted 2024-04-09
A rep from Treadmill Doctor, TreadmillDoctorEW, has responded:

“We are happy to be here for you! Thank you for your business and your 5-star review!”


Verified
5/5

2024-04-05

Delivered as promised

"Delivered quality product on time at a fair price."


Rep reply posted 2024-04-09
A rep from Treadmill Doctor, TreadmillDoctorEW, has responded:

“Great to hear! Thank you for your most positive review! ”


Verified
5/5

2024-04-04

Product was as advertised

"Would recommend for future repairs "


Rep reply posted 2024-04-09
A rep from Treadmill Doctor, TreadmillDoctorEW, has responded:

“We thank you for all recommendations and appreciate your 5-star review!”


Verified
4/5

2024-04-03

Service as expected.

"Completed equipment tune-up as contracted."


Rep reply posted 2024-04-09
A rep from Treadmill Doctor, TreadmillDoctorEW, has responded:

“We appreciate your positive review!”


Verified
5/5

2023-02-17

Treadmill deck and belt purchase

"Online support and chat was very good!"


Rep reply posted 2023-02-20
A rep from Treadmill Doctor, TreadmillDoctorEW, has responded:

“Glad we could help! Thank you for your 5-star review!”


Verified
5/5

2024-04-03

Excellent service and now my treadmill is working great.

"Very helpful. Excellent service. "


Rep reply posted 2024-04-09
A rep from Treadmill Doctor, TreadmillDoctorEW, has responded:

“We are always happy to help! Thank you for your 5-star review!”


Verified
5/5

2024-04-03

Excellent

"The deck on my Nordic Track treadmill broke and I wasn’t sure which replacement I needed. The customer service person in the chat was SO helpful and made sure I was getting the right product. Shipping was insanely fast and the replacement deck has held up great. Hopefully we don’t need another replacement deck anytime soon but if we do, I’ll 100% order from here again. "


Rep reply posted 2024-04-09
A rep from Treadmill Doctor, TreadmillDoctorEW, has responded:

“We truly appreciate you using our chat feature and trusting us to be of service to you! Thank you for your 5-star review!”


Verified
5/5

2024-03-28

Payment for returning product

"The only issue I had was the return policy,and thanks to Elizabeth that has been rectified, her quick response was excellent and fixed the issue. Very professional."


Rep reply posted 2024-04-02
A rep from Treadmill Doctor, TreadmillDoctorEW, has responded:

“Thank you for your great call out and your 5-star review!”


Verified
5/5

2024-04-02

Excellent

"Exact replacement part and reasonable price."


Rep reply posted 2024-04-02
A rep from Treadmill Doctor, TreadmillDoctorEW, has responded:

“Awesome! Thank you for your 5-star review!”


Verified
5/5

2024-04-02

Excellent service.

"The partsman I spoke to was great. He knew exactly what I needed and it was delivered faster than the estimate.

"


Rep reply posted 2024-04-02
A rep from Treadmill Doctor, TreadmillDoctorEW, has responded:

“The Doc is IN! Thank you for trusting us to be of service to you and for your 5-star rating!”


Verified
5/5

2024-04-02

Tread climber piston

"The delivery was super fast
I replaced the newly delivered piston and so far it’s working excellent.
Thanks Treadmill doctor.
"


Rep reply posted 2024-04-02
A rep from Treadmill Doctor, TreadmillDoctorEW, has responded:

“Yes for the win! Thank you for your 5-star review!”


Verified
5/5

2024-04-01

Great service

"The part was exactly what I needed to get my treadmill back working properly! Ordering was easy, shipping was super fast. Thank you! I highly recommend this company. "


Rep reply posted 2024-04-02
A rep from Treadmill Doctor, TreadmillDoctorEW, has responded:

“We gladly accept all recommendations! Thank you for sharing your 5-star review!”


Verified
5/5

2024-04-01

Very helpful.

"The representative was helpful during the three calls I made. The problem was resolved with a new speed controller board. "


Rep reply posted 2024-04-02
A rep from Treadmill Doctor, TreadmillDoctorEW, has responded:

“The Doc is IN! Thank you for reaching out to us and allowing us to be of service! We appreciate your 5-star review!”


Verified
5/5

2024-04-01

Proform Treadmill

"Treadmill Doctor had the parts, technical support to get me the right parts and assistance to help me get my Treadmill back up and running. The parts were an exact match and fit perfectly. It's an older model, but it purrs like a kitten with all the new parts. I am very happy with my Treadmill Doctor experience and would recommend the company. to others. "


Rep reply posted 2024-04-02
A rep from Treadmill Doctor, TreadmillDoctorEW, has responded:

“We thank you for your stellar review and for allowing us to be of service to you! We appreciate your 5-star review and any recommendations you might have for us!”