"Needed a replacement belt for my treadmill and having ordered parts from them before, I returned and part was in stock and delivered quickly. Easy to be a returning customer."
"Thanks for being very helpful "
“You are most welcome! Thank you for your 5-star review!”
"Parts fit perfectly THANK YOU"
“You are very welcome! Thank you for your 5-star review!”
"Needed a new circuit board, online chat was great and instantly gave me the right part# for my make & model. Quick and competent, my two favorite things. All companies should be this good. Thank you."
“The Doc is IN! We are truly happy to be of service and thank you for using our chat feature on our website! Treadmill Doctor for the win - woohoo!”
"Nice belt but a tear developed on the outside edge within 2 weeks of use. In the last day the belt is making noise"
“We greatly appreciate your support and feedback during your interactions with Treadmill Doctor. After reviewing your case, we noticed that you’ve been in touch with our service dept with a resolution, noting that the walking belt guides were damaging the part after installation. After help from Treadmill Doctor's service team, we show your back to working out again! If you ever need further assistance or wish to discuss anything in the future, our team is here to help. Thank you once again for choosing Treadmill Doctor!”
"Would buy from them again. Thanks"
“We appreciate any repeat business and for your 5-star rating! Thank you! ”
"The service was very good. Thank you for the prompnes "
“We try our best! Thank you for your call out on our service to you and for your 5-star rating!”
"The sales department replied back in a quick manner to help out with my replacement part problems. Shipping was quick and painless. Will come back for future purchases."
“We appreciate any future purchases and also for taking the time to leave us a 5-star review! ”
"I just received a bill from Fed Ex for the shipping cost which I assumed was in the amount that I sent you for the order. Very disappointed. I will not be using your service again."
“Hello and thank you for sharing your concerns. We realize international shipping charges can get expensive and truly hope you can find less expensive options elsewhere. ”
"I diagnosed my treadmill motor problem and reached treadmill doctor through google search looking for a replacement motor. There was immediate response through text messages and I was communicated a motor part number which I ordered from their website. The motor took about three weeks to arrive. I was able to swap the motor and fix the treadmill. Back in business now. "
“Kudos on both the diagnosis and install! Thank you for allowing us to be of service to you and for your 5-star review!”
"I sent a text to your staff and received a quick response with the part I needed. Received the belt quick and the quality was excellent. "
“Our text service is a new addition to our communication platform! Thank you for supporting us and for your 5-star review!”
"Exactly what we needed. Ordering so easy. Thank you so much!"
“We are happy to be of service to you! Thank you for your 5-star review!”
"No one else had it in stock. It works with our treadmill. Thanks!"
“Words we love to read! Thank you for your 5-star review!”
"Board was as ordered and expected. It arrived faster than anticipated. I would have liked it to have been predrilled, but such is life. "
“Thank you for your positive review! ”
"Great experience and very efficient "
“We thank you for your words of praise in your 5-star review! ”
A rep from Treadmill Doctor, TreadmillDoctorEW, has responded:
“Woohoo for the win! Thank you for being a repeat customer and for your 5-star review!”