"The price on the video camera was unbeatable, the accesories on the other hand were not cheap and the shipping department needs some help reading shipping orders. Of the three accessories I ordered, one was missing and the other two shipped where the wrong items. They tried to ship me the unshipped item three times, but each time it was the wrong item. I finally asked for a refund and went to my local camera store and picked it up myself at a better price I might add. The other bummer part was that each shipment was sent ground which meant 7-10 day delivery…I think overnight shipping should have been a courtesy on the second third shipment even if it was the wrong part. I would like to give compliments to Donna, the customer representative. In the month I dealt with her she was always friendly and never asked too many questions."
"The staff was very helpful. The order was received promptly and all the items arrived in perfect condition. Should I look to purchase more camera equipment, US1 Camera will be the first place I'll look. Thanks!"
" Ordered canon HG10 on 12/19/07 received it on 12/21/07. I got it with a 4year protection plan. Easy to order online, did not receive any annoying phone calls, got exactly what I ordered. I would definitely buy from them again. Also great camera."
"Excellent customer service. Would order from them again. Product arrived on time, packaged well, GREAT price!"
"Happy with my purchase. Arrived with free shipping in 2 days to RI. When I spoke with customer service, Dianne was courteous and extremely helpful. Product placed in incorrect retail box and was damaged on corner on arrival. Product also was $10 cheaper after 5 days but would not credit price "
"excellent. received camcorder 2 days after order with standard shipping. no hassles, great price, item as described"
"I purchased a Sigma 70-300 mm lens from US Camera. The order arrived prior to the scheduled delivery date in factory new condition. I was a bit skeptical at the time of purchase since the total cost (including shipping, tax, etc) was so much lower than the total cost offered by its competitors (~$175 vs $225). I feel I saved at least $50 or about 20% of the lowest competitor price. The lens received was as advertised and I am extremely happy with the whole process."
"Excellent, prompt service. Product came well before I expected its arrival. Best price of all on-line merchants. Very satisfied. Will shop there again."
"Really bargain website, delivery was prompt and very good communication after order was placed. Will recommend to my friends. "
"Perfect Transaction!! Best Price on Canon HV20. Great, Fast Safe Shipping. Cannot Say Enough Positive About US1Photo.com (US1Camera, etc.). To Potential Buyers, This is a Great Company to Deal With!! Thanks."
"US1 Photo promptly serviced my order on their website. One of the items, a Tokina 12-24mm wide angle SLR lens was the best price I could find for the item. I had no hassles. I received correspondence in a timely manner relating to shipping(tracking info)."
"So far my experience has been fine.
I was not pleased with the Canon flash I bought so I phoned US1 Camera and spoke with Kevin who was
knowledgeable and understanding. He said I could
return the flash for a full refund or exchange.
Though I will be returning the flash for a full
refund, I would buy again from US1 Camera simply based upon the no-hassle return policy. What more
could you ask from an internet seller. I would
recommend this seller to friends because of my experience."
"Fast delivery and goods received in good conditions. All OK . Thanks"
"By far, the best price I could find after a couple hours search. I ordered it Tuesday night and received it Friday morning, free delivery. Everything was in new, unopened condition with USA warranty, and it all works perfectly. The only semi-complaint was getting a call from them to verify my credit card, and then trying to sell me "extras" like filters I never use. I say "semi-complaint" because one of the things he suggested was a backup battery with longer reserve, which was a good idea, and I added it."
"Wonderful online store to deal with! I've dealt with several other stores in the past and none of them come close to US1 Camera. Such kind and caring people who deliver what they promise, when they promise. Thank you so much Jessica and Donna for the speedy exchange! It made my Christmas! Craig Moline"