ResellerRatings
Store Ratings Best/Worst Stores Stores by Category Top reviewers FAQs
For Companies

Full Rating Profile + -

Product & services pricing
0.00/5
Chance of future purchase:
0.00/5
Shipping & packaging:
0.00/5
Customer service:
0.00/5
Return/Replacement policy:
0.00/5

Verified
5/5

2008-02-04

"I ordered a Canon 40D with 17-mm lens on Jan 31. The product reached me in 5 days in perfect condition and warranty and Original packing.

My sales rep Jessica was very helpful and polite. I ordered my camera flash yesterday and got the product already.

Great price and service. I will surely recommend US1Camera to friends and family.

-Raj
"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges

Verified
5/5

2008-02-03

"Good service. Very fast shipping, even to Canada (4 days total, including custom brokerage). Good product value. Will do business again.
Next time I will not use UPS as they charge an arm and a leg for taxes and brokerage. Not US1Photo's fault at all.
"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges
N/A

Verified
1/5

2008-02-03

"this was one of the best online buying experiences I have had.standard shiping was fast. The camera I purchased was just as advertised. "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
N/A
Product Returns/Refunds/Exchanges
N/A

Verified
5/5

2008-02-01

"Very happy with customer service (Jessica), delivery and product. I ordered a Cannon EOS XTi package deal at a great price. Comfortable sale at a bargin price! "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges
N/A

5/5

2008-01-31

"Jessica was fantastic.
Being a foreigner (who lived in the States before, moved back to Europe and experienced how in the last years it has been increasingly difficult to order products in american stores over the internet...) and having my first order here, I cannot simply believe how helpful this company was.

I had to get the shipment going fast because I had to send it to my nephew who is going back to Europe in the next days. The next day (today) the package is in another state, on the way to its destination!

I will absolutely be purchasing here again, they had the lowest price (I am getting a Canon HG10 camcorder) from the list of stores in resellerratings.com!

Foreigners (with non american credit cards): BUY HERE!

We appreciate the security with the credit cards over the internet, but we also want to buy!

Jose Eximeno
"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges
N/A

Verified
5/5

2008-01-30

"Ordered a Nikon 18-200 mm lens. Item shipped after 4 days, but was delivered after only 2 days with free shipping. Everything arrived in excellent condition. Happy customer."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges
N/A

Verified
5/5

2008-01-28

"Great service, highly recommended, no annoying call backs!"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges
N/A

Verified
5/5

2008-01-28

"My first order from US1 Photo was a Canon lens. The checkout was easy and I got the lens in time. The packaging was well done and inspected the lens and found out it was made in Japan which is a good thing. I am very happy and pleased with US1 Photo."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges
N/A

Verified
5/5

2008-01-28

"Excellent experience with this seller. I purchased a Canon EOS lens. They delivered exactly what I wanted with no hassles and very quickly. I would buy again from these folks."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
N/A
Product Returns/Refunds/Exchanges
N/A

Verified
5/5

2008-01-27

"I was a little worried about buying from US1photo.com due to the mixed reviews they receive. But the price was right and positive reviews outnumbered the negative ones, so I decided to give it a try. I placed my order late Saturday night, requesting 4-day shipping, and my lens has arrived on Thursday. There were no emails or phone calls trying to "verify" my credit card and/or sell me stuff that I don't need - which was a relief. I'm very happy with my lens and the overall experience and would buy from them again!"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
N/A
Product Returns/Refunds/Exchanges
N/A

Verified
1/5

2008-01-24

"I will never do business with this company again. A follow up to a previous review (neutral rating) resulted in a harrassing phone call from a company representative. After I ended the call, the rep. called back and was rude and badgering. Leave this company alone and shop elsewhere!"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges
N/A

5/5

2008-01-24

"Nice transaction. Got Canon HG-10 camcorder on time at listed price."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
N/A
Product Returns/Refunds/Exchanges
N/A

Verified
5/5

2008-01-22

"I placed a phone order for a nikon d90, Nikon 18-200 VR zoom, Sigma 10-20mm zoom, and Nikon 60mm macro lens. The sales rep was knowledgable and friendly. It was important I receive Nikon USA equipment and not gray market Nikon imports (something hard to discern on a web site). The store had both, but ensured I received what I wanted. We chose free shipping (7-9 business days) and received the order in 6 business days. The order was short the Macro lens, and a call to the store showed that the lens had been back ordered, but shipped the day of my call. I received a tracking number and lens serial number over the phone. Outstanding service. I will do business with them again for both the competitive price and good customer service."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges
N/A

Verified
5/5

2008-01-21

"I ordered a Nikon D80 camera, and two lenses from US1Photo. I could not have asked for a better experience. My salesperson Alex was wonderful. He was polite, and answered my many questions to help me in making my purchase. My camera and lenses were delivered exactly when promised. I also got all the confirmation emails promised. I will defenitely continue to be a US1Photo customer, and will specifically ask for Alex. Thanks US1Photo!!!!!!!"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges
N/A

Verified
5/5

2008-01-19

"Very Satisfied...
Wow... ordered a Sigma lens and Nikon speedlight. The company was offering free shipping which they clearly stated would take 7-9 days. The items arrived two days later! They were securly boxed and included everything as ordered. No followup sales calls or e-mails to contact to the seller. Will definitely buy from them again as their price for one item was around $60-80 less than competitors.
"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
N/A
Product Returns/Refunds/Exchanges
N/A