"Very smooth transaction. Order shipped with free UPS ground delivery and arrived exactly 1 week later. Price was much lower than any other reputable online retailer."
"Excellent service and prompdt delivery at the right price. I am very satisfied!"
"Excellent on-line purchase. Best price around. Camera arrived cross country within 5 business days. Everything was nicely boxed and "new" as advertised. No one tried to sell extra add-ons. I would definately use US1Camera again. "
"great service. prompt delivery. item was carefully packaged. it included the bonus lens-cleaning kit as promised. i've ordered from them before and plan to continue to do so."
"Fast shipping, good emails, positive transaction.
Great packaging, done right.
This is my second purchase."
"I was in the market for a new Sony Cyber-shot Camera. I had found it at another site who said that had it in stock, but came to find out later, they were on back order so they canceled my order. I found it again at US1Phote and they came through with price, availability, and shipped it right away. I received my camera in less then 10 days. I am very satisfied with their service. "
"Excellent experience. Price was honored, and was the best on on the web. Item arrived within the advertised time. Overall, very pleased with the purchase. Would recommend to anyone."
"First mail order transaction this size and type.Had no difficulty whatsoever. Shipment was prompt and as promised. Would buy from this seller without hesitation."
"VERY SATISFIED. ORDER WAS PROCESSED VERY FAST AND SHIPPED TO ME. PROFFESIONAL STAFF. WILL BUY FROM THEM AGAIN."
"Had item in stock that other vendors didn't, shipped on time, received at promised date, contacted person courteous and competent, price a bit more than others but worth it. "
"The process was easy. I will definitely order here again. It was my first major order online and I was a little concerned after reading other people's experiences with different online camera stores, but I am very pleased with us1photo. We spent a considerable amount of time researching the best price and it was us1phot. Absolutely no hard sell/bait and switch.
Thanks for a pleasant shopping experience."
"In August, I ordered a Canon Powershot S5 from US1 via Amazon.Com. I wanted the camera before the Labor Day holiday, so I opted for three day air shipping. Because of the way the shipping charges worked, it was cheaper going thru Amazon than it was ordering direct from the US1 website.
They received the order that afternoon and had it to UPS that same evening. It was well packed. The camera was exactly as represented. It was new, showed no signs of being openned, had a US warranty, and included all the manuals and other items Canon said were in the box. It was just like I could have bought off the shelf at BestBuy, but without the high price.
The best part about this order was there was no "confirming" phone call to upsell. It could not have been any easier and it was the by far the best price among legitimate sellers.
I cannot comment on their communication or customer service because everything on this order went without a hitch. I would definitely buy from them again.
Oh, and the camera is great too!"
"My Sigma Lens was order on 8/29/2007.I got email form them said my order is pending due to different billing & shipping address even the shipping address already confirm by me credit company.I called them right after I got email and confirm again. After six day 9/4/2007 Tuesday,the lens still not shipped. I call them again asking about the order.The custom service let me more than 30 minute waiting during the call. They hang off the phone when I was talking. Finally,my lens shipped on 9/4 and delivered on 9/10. Next day when I plan to use this lens, i found the lens is not working!!!! They spent two week to send me a broken lens.Inside the lens, there is one piece lens element loosed and stuck in the cylinder.When Zoom in the camera lens,the cylinder become longer and that piece lens will move and you can't zoom back because the lens is stuck inside.
I called them on 9/12 Thursday morning,asking for exchange. They ask me send the lens back and after they receive the package,they will send me a new one. It will take another two weeks to get my lens.Even I am trying to order the same lens again ,they won't be able to ship the new one until next week.I was plan use this lens for the trip,but now I only can carry a DSLR camera body without lens to the trip.
I hope they will refund me ASAP.
Another thing about this lens information on this store is incorrect. In web page specifications- filter Size 67mm is wrong.During the waiting, I follow their spec order the filter lens from another place.However,the correct filter size is 72mm and it cause me need return the filter again!"
"It was a really smooth transaction. I got my order just on time in perfect condition. I would definitely buy from this store again."
"I enjoyed working with the company. My thanks to Edward (extension 329) for his help"