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Verified
5/5

2010-08-10

"Shipped pretty quickly, easy to deal with, great price, as easy as ordering from anywhere else."

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Verified
5/5

2010-08-06

"We are extremely satisfied with our purchase of a GE Cafe Gas Range from US Appliance. The entire experience was great. We were given accurate information about pricing options, warranties, and shipping and the price was considerably cheaper then ordering it anywhere else. The delivery was very fast and the delivery people were great. They called and let us know when they would be here, and then were very prompt. Great company-I strongly recommend ordering through them."

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Verified
4/5

2010-08-06

"This company has GREAT pricing on a wide variety of Appliances and electronics. Customer service can be hit and miss, but products are as advertised. Shipping can take a LONG time. My order took 25 days to arrive, but I did get a reasonable reduction on the purchase price after expressing disappointment about the delay.

I would definitely order from this company again if I didn't have a time critical order.

A special note regarding shipping: It appears that this company uses a special handling shipper to ship many items due to their size, rather than using UPS, FEDEX, etc. Items are handled with more care and attention due to this and this is a likely reason for longer shipping times.
"

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Verified
5/5

2010-08-04

"I Bought a High end Samsung TV. They beat any price around by more then $800. Service was great, answered my Emails promptly.TV arrived in perfect condition. My sister heard about the great price and bought the same one. I just purchased a Weber Grill from them also much cheaper then anywhere else. I would highly recommend US Appliance, they are fast becoming my favorite Electronics Store. No worries on my end."

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Verified
5/5

2010-07-31

"I am the guy not usually post the reviews but this time is exceptional because of their outstanding services. I have done an extensive search about the Samsung and Panasonic 3D tvs and finally decided to buy the Samsung 63" 8000 Model. The customer service representative was very patient and helped me in each and every step of the process.Their web site was easy to navigate and search functionality is awesome. I chose the US Appliance not only for their competitive prices but also their reputation which they stand behind their words. I ordered the Samsung 63" Plasma TV and sent an email about my shipment. Within hours I got the confirmation of the shipment on the same day. Regading the tracking system of the RL carriers which is their carriers, which is very highly helpful and updated regularly about the shipment progress. The driver was very nice and helpful. The TV arrived in mint condition and carefully packed in wooden pallets which I don't think other suppliers will do. They even offered free blue ray player and free 3d started kit on top of their extremely comptetive prices. I would definitely recommend US Appliance to my friends.
"

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Verified
5/5

2010-07-23

"
I ordered the 2010 Mitsubishi DLP 3D TV from us-appliance.com and I was a little worried because its such a huge item to be delivered. But I was amazed at how professional, helpful and dear the people that work for this company are. The TV came in less time than I expected. It was very fast shipping with no problems at all. Oh and the tv itelf is awesome; the best picture for the bucks, the best in 3D TVs in my opinion. I got the Mitsubishi which is better than the more expensive LCD and the LED tvs. Anyways, I would highly recomend us-appliance.com and I will definitely buy from them in the future.

Update
THANK YOU !THANK YOU! u guys are awesome .i ordered my mitsubishi 3d starter kit( so hard to get it ) from us-appliance who has it in stock and in unbeliavable fast shippment i already have at home i hooked it up in my mitsubishi tv that i got from this guys and wola im in 3d world thanks to us -appliance who made a lifetime costumer
"

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Verified
5/5

2010-07-16

"This whole experience went off like clockwork. It was easy to place the order with US Appliance at a very attractive price. The seller kept me up to date on the status of the order and what to look for on arrival. The unit actually got here about a week ahead of schedule in perfect condition. The box was a little beat up, but US Appliances had anticipated that and coached me on what to look for and do. I would definitely check US Appliance first and probably second and third. Really positive experience of how to do it right."

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Verified
5/5

2010-07-13

"Purchased 58 inch Samsung HDTV over July 4th holiday. They had free shipping with no other added costs. Item was billed to credit card within 24 hours and was shipped out two days later. Received via common carrier 4 days later in good condition. This transaction went smoothly and had no issues. You do need to monitor their web site carefully for add on shipping costs for fuel surcharge that is listed on web page even though they sometimes say free shipping it does not always cancel this charge.

Be aware of specific info on web page for canceling order,returns, and other policies. While others had issues with this company I had a positive experience.
"

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Verified
1/5

2010-07-09

"I ordered a microwave from US Appliance for which they deducted payment straight away, after 4 weeks and with still no delivery date being offered, I have asked for a refund. It makes me feel like I have been conned. What a great way to help your cash flow! Keep taking money and don't supply the goods! Don't use them!!!!!"

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Verified
5/5

2010-07-06

"Unbelievable low price and excellent service! I checked everyhere and could not find a better price for the GE SS French Door refrigerator we bought. Plus, with the free shipping, I saved even more. I will definitely be a repeat customer."

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Verified
5/5

2010-07-06

"US-Appliance service was on time and I felt that the company informed us on the status of the shipment on a regular basis. However, the company might want to evaluate the carrier they are using. R&L carriers was not able to reach us on the scheduled delivery date because of a family emergency. It was frustrating to re-schedule the date for re-delivery of the grill because of less than helpful employees answering the phone. We have not received the grill as of yet and I might provide additionL detail upon delivery. The experience with R&L carriers might influence me in future purchase decisions."

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Verified
2/5

2010-07-05

"It has been more than a week since we placed our order and the only thing to show is an invoice. I understand things take time but our order should have been processed by the shipping company by now. I read alot of reviews before ordering from this company but seem to think those who left negative comments may have been right. This company seems to charge your credit card and then take their sweet time to process your order. I am an expert on value chain management and this company is not building value in my particluar case. This only hurts them in the end and Senior Management should never allow this to happen. Besides, why try to take care of your current customers when growing your customer base is more important: A critical mistake this company is making!!! "

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Verified
5/5

2010-06-30

"Great experience. No complaints whatsoever. We have not received our order yet, but I did receive shipment notification 8 days after placing the order. Assuming everything arrives as it should, I will definitely be ordering from US Appliance again in the future."

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Verified
2/5

2010-05-25

"this company talks in weeks not days for shipping. if you need it soon, forget this company..they did cancel my order so i was able to purchsse elsewhere."

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Verified
5/5

2010-05-03

"On 4/25/2010 I ordered the Panasonic DMC FZ 35 camera from US appliance they also provided a
$ 10.00 credit for the purchase. Based upon my internet search your price was the lowest and even lower with the bonus $10.00.
I ordered on the weekend so it took a couple of days to get all the necessary information, emails
with tracking by Fedex. Everything went totally smooth without any hitches. This was my first experience with US appliance and I was so pleasantly treated, communicated with, prompt delivery on April 30th. I look forward to future orders Thanks so much!
Albert Schissler ****@****
"

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