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dme
Verified
5/5

2004-02-12

"First time order was for some low-density memory for an Intel chipset-based motherboard. Salesperson was courteous & helpful, order was shipped same day & received 2 days later. Pleasant experience & will order from this company again."

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Overall quality of ordering process
Ability to determine if a product was in-stock real time
Ease of ordering online
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Ease of checking order status
Overall product shipping and delivery process
Delivering products damage free
Delivering products on-time
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Being updated on the exact date the delivery was sent
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Overall technical support
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Making decisions on their own
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Being easy to reach
Being knowledgeable
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Verified
5/5

2004-02-11

"This company provided what they advertised, the product was installed, working fine, and delivery time was more than perfect."

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Overall quality of the company
Pricing of products and services
Value the company offers
Is easy to do business with
Is consumer focused
Is trustworthy
Is committed to quality products and services
Likelihood of customers making future purchases
Likelihood of customer recommendations
Variety of brands and products offered
N/A
Overall quality of ordering process
Ease of ordering online
Ease of checking order status
N/A
Ability to determine if a product was in-stock real time
Overall product shipping and delivery process
Being updated on the exact date the delivery was sent
Delivering products on-time
Delivering products damage free
Ease of checking delivery status
N/A
Overall technical support
N/A
Being knowledgeable
N/A
Resolving problems
N/A
Making decisions on their own
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Being trustworthy
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Being easy to reach
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Product Returns/Refunds/Exchanges
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Overall web site
Web site reliability
Web site being easy to use
Speed of web site

Verified
5/5

2004-02-09

"Overall experience was a good deal! Everything went well. We received the items as described in a timely manner. Recommend A++"

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Is consumer focused

Verified
5/5

2004-02-06

"I ordered an memory upgrade(2-256mb non-ecc Rambus kit) for my Dell Dimension 8100 on Sunday Night and I received it on Wednesday. The memory was packaged inside a bubble envelope which was also inside a box very securely. Installed the memory and my computer verified it was installed. Will consider them again in the future. "

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is consumer focused
Is easy to do business with
Is committed to quality products and services
Is trustworthy
Likelihood of customers making future purchases
Likelihood of customer recommendations
Variety of brands and products offered
Overall quality of ordering process
Ease of checking order status
Ease of ordering online
Ability to determine if a product was in-stock real time
N/A
Overall product shipping and delivery process
Ease of checking delivery status
Delivering products damage free
Being updated on the exact date the delivery was sent
Delivering products on-time
Overall technical support
N/A
Being easy to reach
N/A
Making decisions on their own
N/A
Resolving problems
N/A
Being trustworthy
N/A
Being knowledgeable
N/A
Overall customer service
N/A
Customer service being trustworthy
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Customer service making decisions on their own
N/A
Customer service being knowledgeable
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Customer service resolving problems
N/A
Customer service being easy to reach
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Product Returns/Refunds/Exchanges
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Overall web site
Web site reliability
Web site being easy to use
Speed of web site

Verified
5/5

2004-01-29

"I ordered the OEM version of Norton Antivirus 2004 on a Monday, item delivered on Thursday. It was nicely packaged and wrapped in bubble wrap. They emailed me a purchase confirmation and a serparte shipping email with a tracking number. I would gladly shop there again."

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is easy to do business with
Is consumer focused
Is committed to quality products and services
Is trustworthy
Likelihood of customers making future purchases
N/A
Likelihood of customer recommendations
Overall product shipping and delivery process
Ease of checking delivery status
Delivering products on-time
Being updated on the exact date the delivery was sent
Delivering products damage free
Variety of brands and products offered
Overall quality of ordering process
Ability to determine if a product was in-stock real time
Ease of checking order status
Ease of ordering online
Overall web site
Web site reliability
Web site being easy to use
Speed of web site

Verified
5/5

2004-01-20

"In early Jan. 2004, I was surfing the net for 256mb memory. I came acsross Upgradenation and was very impressed by there line of products and prices. I was not sure exactly what specs. I needed for their memory so I emailed them my information and they immediatetly replied with the info I needed. I purchesed there product and my order arrived promptly. Shipping, packaging, service and help were excellent."

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Overall quality of the company
Pricing of products and services
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Is consumer focused
Is trustworthy
Is easy to do business with
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Likelihood of customer recommendations
Overall product shipping and delivery process

Verified
5/5

2004-01-19

"Excellent prices & shipping. Received complete order within 48 hours of ordering!"

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Pricing of products and services
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Is easy to do business with
Is committed to quality products and services
Is trustworthy
Likelihood of customers making future purchases
Likelihood of customer recommendations
Overall product shipping and delivery process

Verified
5/5

2004-01-14

"Good prices and quick turn around on getting the order out. When a supply issue arose they fixed it with no delay or difficulty to me. Would definitely use them again."

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Overall quality of the company
Pricing of products and services
Value the company offers
Is trustworthy
Is easy to do business with
Is committed to quality products and services
Is consumer focused
Likelihood of customers making future purchases
Likelihood of customer recommendations
N/A
Overall product shipping and delivery process

Verified
5/5

2004-01-13

"EXCELLENT SERVICE - EXCELLENT KNOWLEDGE - HIGH INTEGRITY - TOTAL HONESTY - REC'D MDSE. ON DAY PROMISED - A SUPER CO. TO DO BUSINESS WITH"

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is consumer focused
Is easy to do business with
Is committed to quality products and services
Is trustworthy
Likelihood of customers making future purchases
Likelihood of customer recommendations
Overall product shipping and delivery process
Ease of checking delivery status
N/A
Delivering products damage free
Delivering products on-time
Being updated on the exact date the delivery was sent
Variety of brands and products offered
Overall quality of ordering process
Ability to determine if a product was in-stock real time
Ease of ordering online
N/A
Ease of checking order status
N/A
Overall customer service
Customer service being trustworthy
Customer service being easy to reach
Customer service being knowledgeable
Customer service resolving problems
Customer service making decisions on their own
Overall web site
N/A

Verified
4/5

2004-01-12

"I mistakenly ordered the wrong type of RAM.....upgradenation has done a good job helping me out and figuring out the right order."

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Overall quality of the company
Pricing of products and services
Value the company offers
Is trustworthy
Is committed to quality products and services
Is consumer focused
Is easy to do business with
Likelihood of customers making future purchases
Likelihood of customer recommendations
Overall product shipping and delivery process

Verified
5/5

2004-01-10

"Upgrade Nation was great! I ordered some RAM from them not only was the order great and arrived on time blah blah blah. But the coolest thing by far was that on their site they had a tool you can use to determine what type of RAM you need. You put in your computer or motherboard and it pops up with a list of different options of RAM to buy. Nedless to say this was supremely cool. Anyway this site was really nice, and I would order from them again."

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is easy to do business with
Is committed to quality products and services
Is trustworthy
Is consumer focused
Likelihood of customers making future purchases
Likelihood of customer recommendations
Overall product shipping and delivery process
Delivering products damage free
Being updated on the exact date the delivery was sent
Delivering products on-time
Ease of checking delivery status
Variety of brands and products offered
N/A
Overall quality of ordering process
Ease of ordering online
Ability to determine if a product was in-stock real time
Ease of checking order status
Overall web site
Speed of web site
Web site reliability
Web site being easy to use

Verified
5/5

2004-01-06

"An excellent purchasing experience. Easy ordering, great communication, tracking information and fast shipping. I will be a customer again."

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is trustworthy
Is committed to quality products and services
Is easy to do business with
Is consumer focused
Likelihood of customers making future purchases
Likelihood of customer recommendations
Overall product shipping and delivery process
Delivering products on-time
Being updated on the exact date the delivery was sent
Delivering products damage free
Ease of checking delivery status
Variety of brands and products offered
Overall quality of ordering process
Ability to determine if a product was in-stock real time
N/A
Ease of checking order status
Ease of ordering online
Overall web site
Web site reliability
Speed of web site
Web site being easy to use

Verified
5/5

2003-12-18

"My first experience with this company. Requested technical information via e-mail before purchase, got response same day.Ordered RDRAM, received 2 days later and installed it same day. Worked without any problem. I would certainly buy from this comapany again and most certainly recomended it to my friends. First class service."

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Pricing of products and services
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Is consumer focused
Is easy to do business with
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Likelihood of customers making future purchases
Likelihood of customer recommendations
Overall product shipping and delivery process

Verified
5/5

2003-12-17

"I found this company on Pricewatch and ordered a USB Flash Drive. They shipped really fast. I got it for my husband as a gift and they sent me a pink one...well he hates pink so I called and the guy was so nice, he is going to let me send it back and send me a different color! I will definitely recommend this company to everyone I know! Thank You!"

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Overall quality of the company
Pricing of products and services
Value the company offers
Is consumer focused
Is easy to do business with
Is committed to quality products and services
Is trustworthy
N/A
Likelihood of customers making future purchases
Likelihood of customer recommendations
Overall product shipping and delivery process
Ease of checking delivery status
Delivering products damage free
Delivering products on-time
Being updated on the exact date the delivery was sent

Verified
2/5

2003-12-17

"Pricewatch.com price of $64 per memory piece was not honored, even after my reminder in the comments section. The memory does not work with my Tyan motherboard. I received beep codes and had to remove it from my computer.
I am hoping for a refund or exchange for the correct memory modules.
"

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is trustworthy
Is easy to do business with
Is consumer focused
N/A
Is committed to quality products and services
N/A
Likelihood of customers making future purchases
Likelihood of customer recommendations
Overall product shipping and delivery process