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Verified
4/5

2015-01-27

"Everything went as it should have"


Verified
5/5

2015-01-26

"Good communication and postage was reasonably fast "


Verified
5/5

2015-01-26

"all arrived as expected, tracking on shipping was good"


Verified
5/5

2015-01-24

"Kept me informed re progress, and very efficient and prompt delivery."


Verified
5/5

2015-01-24

"Can track parcel. Prompt reply to email."


Verified
5/5

2015-01-24

"Service and quality product plus speedy delivery.
Thank you
Colin Gray
"


Verified
5/5

2015-01-23

"good checkout and fast freight"


Verified
5/5

2015-01-23

"The communication was very good, kept up to date about delivery. Camera arrived very quickly and in perfect condition to due to excellent packaging. Instruction manual was missing but good service from customer service was able to resolve that. So far, very pleased with Value Basket and would shop with them again in the future."


Verified
4/5

2015-01-22

"Bought Xiaomi mi3. Phone is good itself. But its missing Australian adapter. Delivery was very quick."


Verified
4/5

2015-01-22

"After first confirming item was in stock & placing order I was later advised that stock was not available.
This order was cancelled .
"


Verified
2/5

2015-01-21

"On the bad side, it took a week for them to tell me they didn't have, in stock, what I'd ordered and paid for and even if they had, I think I'd have been waiting a long time for it. On the good side, I got the product cheaper elsewhere , including priority post and had it in my hand a week later... so really they did me a favour. Plus they profusely apologised and that is worth something."

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Verified
1/5

2015-01-21

"I purchased a Nikon lens 5/12/14, tried to cancel it for a refund on the 8/12/14. It was dispatched on the 11/12/14. Arrived on the 18/12/14. Obviously not new, serial number covered over. Requested a returns address and number. This arrived via email 2/1/15. I received an email on the 6/1/15 saying my refund had been completed. I received my refund today on 21/1/15. I count 42 emails to them they are a nightmare. Please don't give them your hard earned money. Items are grey imports, can't use any warranty value basket have their own which takes upto 30 days"

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Verified
5/5

2015-01-21

"No problem with my wireless earphones. Reasonable delivery time. Will buy from this site again."


Verified
5/5

2015-01-21

"We have bought items twice from Value Basket. Each time the items were delivered in very good time and the email updates on the tracking and delivery are very good. We would recommend them and certainly be happy to purchase through Value Basket again.
"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges
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Verified
1/5

2015-01-21

"Terrible customer service.... I have made many purchases and have recommended you to friends, but no more."