"I had some concern that I might have been sucked into a scam website, particularly after reading some adverse comments on social media websites. The adverse publicity directed at ValueBasket was very disconcerting. However my enquiring e-mails were promptly answered by ValueBasket and the goods were duly dispatched and arrived safely, 15 days after order was placed. One satisfied customer."

"Bought a Finepix S1, it came in a timely fashion, cheapest store I found."

"Good transaction. Good communication."

"A little slow in delivery due to Xmas Holidays but good product at reasonable price"

"No doubt that this store offer the best price, the shipping also very fast, less than a week, even before chrsitmast it was already delivered, but got problem, i also sent a ticket to this matter, but no reply yet.

I ordered Beats by Dr. Dre Studio (The latest model), but the one that i received was the old model, but its still a genuine product."

"I will never recomend this site if you expect your order to arrive within a certain time frame. Not even if the item you order said it is in Stock. Forget asking for details. Never a specific date will be giving nor a real position or order follow up or trancking.

The most horrible service.

My order for an item in stock worth over $500, placed on the 12 of December, was in an unknown stage by December 27th. Thinking of Christmas service...... NOT even an acknowledgement with an estimated date. Nothing!. On the 25th received an email, saying that they are testing the item, like if they will open every single box and test how it work...

Still not a estimated delivery time."

"Today at 4pm on Xmas Eve I received a package from ValueBasket.com. I didnt expect to because I had left my order very late prior to xmas. But I sent an email saying that I would be happy to pay extra for priority delivery. I received a prompt and polite reply saying they did not offer priority but that every effort would be made to get the package to me by xmas eve. I received regular updates and special service and to my incredible surprise it arrived. Thank You so much for the quality of your service. I bought on price. But I will return on the value of your service. Andrew, Brisbane. "

"After buying an item without looking at the delivery time estimates I realized I made a mistake. I wasn't going to get the item by Christmas. But after contacted Value Basket on the telephone they prioritised my order at no extra cost and received the item a lot more quickly. I actually got it on the 22nd December. It took 6 days to get from Hong Kong to Germany and then to the United Kingdom and my house! Now that is what I call incredible. Probably the greatest service I have ever received. Thank you Value Basket!


Rhys"

"The lenses arrived swiftly and safely. Remarkable lenses for such a low pricing. Well done!"

"What can I say. Value basket ruined my Christmas and let me tell you why! I placed my order 4th December for a Canon camera and I called them the next week to ask if I will get my order by 22nd because I'm not going to be in Spain for few weeks. The man on the phoned assured me that I will get my parcel. Now, it is 19th and I still do not have my camera which I wanted for my Christmas holiday. I was trying to call yesterday and they constantly dropped my phone call, so I was wasting my money for nothing. Finally, we reached them and they told us to call to DPD and guess what??? Tey said that they do not have the parcel. So we called again to value basket and they told us that they will contact DPD and send me an email and guess again if I got it??? NO. NOTHING. So here I am, just before Christmas, without my present or money, with no desire for doing anything and not knowing where my camera is now..... Thank you for the WORST Christmas ever!!!
ps. it was on valuebasket.es but I assume you are the same company!!!"

"Contacted at first point in weekend to ask about item,there confirmed on all what is advert said,as father liked Russian language as no understand very good English.Very good communication with them and very helpful staff,not to long for waiting,of very good price item.Cant see any issues as got everything what aspected plus small toy which make me happy.I definitely recommend them to my friends.5***** service."

"Superb shopping experience with valuebasket.com. Order was processed and expedited quickly without hassles to consumer. Items were well-packed and delivery was very fast. Received in less than 7 calendar days!"

"Efficient, fast delivery and good customer service. Thumbs up"

"The shipment is very slow, and the service is vey bad, they never try to help or solve the problem, only good at making execuse. "

"This is my second round of purchase within one month and so far, for the price with free shipping to my country in my local currency, UNBEATABLE. Shipment is via DHL, packaging was good, goods received in good condition, as an experienced online purchaser, valuebasket do rank high in my experience."