"Vapor Authority is unusually efficient, thorough, and friendly . . .that's a word I never thought I'd use for any online shopping. Offering more than an amazing range of products, their shipping time always surprises me - the things I order usually arrive before expected delivery. (I don't know how they do that.) If you have a question or need help, they respond with the same speed - and friendliness. I had a discount code I tried to apply to an order, but it didn't go through - I made a brief email inquiry and right away I had both a response and friendly notification of a refund - all within 24 hours - for a very small order. Something is really really right with management and staff in this company!"
"I have been ordering vaping products online from Vapor Authority for years and of all the other websites out there they have the most extensive selection of everything. I never need to look elsewhere for all of my vaping needs. All of their products are authentic and customer service is second to none. In addition to great pricing, super fast shipping and friendly customer support, Vapor Authority boasts the most detailed description of any vaping product. No other website has this kind of information. I love to browse through all of the different categories just to learn about the latest devices and read the descriptions of the E-juice and tanks, and coils. I appreciate the wealth of information and helpful support of the Vapor Authority team. It has been the most positive and pleasurable experience to shop Vapor Authority and they remain my favorite go-to site! "
"I am very pleased with Vapor Authority. Their shipping time has always been fast. A couple of times they have had to call me about my order and have been very helpful. Spoke with Caroline today about a flavor on my order that was out of stock and she helped me find a great replacement flavor. Talking to her did not feel like talking to a typical customer support line with a script. Her customer service skills were top notch and she was very friendly and professional. I highly recommend this company for all vape purchase needs."
"Fast shipments, friendly customer service and after a year of ordering, there have been NO issues. Great establishment and business!"
"I have been a customer for over 4 years. I have never had an issue. They are fast and reliable. Even though this is all done online, they still are able to make the experience personable. Great customer service!!!"
"Great prices and fast shipping. Always a great experience and they have phenomenal customer service!!! Highly recommend. "
"Whenever I order from VA I can expect my order to be filled and sent to me quickly. If I have a problem, which I haven't, I've been assured of quick and satisfactory resolution. Staff is friendly and efficient."
"Thank you for friendly and prompt service."
"More than just another 'faceless online resller,' Vapor Authority excels in product selection, pricing and customer satisfaction. They are VERY eager to please and will go above and beyond to answer product questions, diagnose issues on specific products and 'make it right.' They are also VERY fast to ship; typically less than 24 hours after purchase.
Well designed website/shopping experience and even better service!"
"With the ocean of online vape stores seeming larger than the Pacific and Atlantic combined. It can be a daunting task to find the one that fits your needs best. Most any business can entice you to buy once maybe even twice but too earn your loyalty over and over again is no accident – that means they’re doing it right and extraordinarily so.
Every transaction I’ve had with Vapor Authority has been effortless, fun and left me feeling well taken care of. Yes, they have the endless supply of devices, Mods, coils, e juice and all things Vape related but that’s not especially unusual. The key I think, for me anyway, is the engaging, informative and highly compelling content (descriptive copy) that runs throughout the entire site.
Vapor Authority is a virtual vape University - remember that old adage “Knowledge is power” it's the truth. Sound information gives you the power to make the right choices, power to understand the different types of vaping and power to define your own unique style. VA serves it all up for the taking, it’s for you to decide just how much you want. The site itself reflects this same ideology with its beautiful aesthetics and effortless navigation.
Then there’s the lightning-fast shipping VA fans rave about so often and rightfully so. I live on the East Coast and still my orders are fulfilled and shipped at warp speed. They always arrive thoughtfully packaged with plenty of protective materials and their signature thank you card. It really does feel like I’m doing business with a friendly shop down the street and not an e-commerce retailer on the other side of the country.
VA caters to all budgets and prices are competitive and I've found them always fair -- can you scour the web and find some items for less? Of course. However, I would gladly pay a bit more for the intangibles so many competitors lack – the confidence of knowing your item is 100% Authentic and a solid warranty. The folks at Vapor Authority value you as a customer which they prove with each and every order.
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"Vapor Authority is great. They're my one-stop shop for vape products. They always ship quickly and provide excellent customer service!"
"Every order is quick to ship, good selection of product, and personalized costumer service with every package."
"I've been dealing with Vapor Authority for around 4 years, and have always had great service. This time I had to return an item, and Cameron R. made the process simple. They have great products and prices, and I will continue to use them as my go to, for all my vaping needs.... I highly recommend this company..."
"Great prices, great shipping, great customer service. Would recommend to anyone looking for their "go to" online vape store. Have ordered from them for a while now and will continue to do so in the near and distant future from now on!!! LOVE THEM!!!!"
"Selection, price and shipping are always great. Outstanding customer service. Made a mistake on my offer and they were quick and willing to help. "