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Product & services pricing
5.00/5
Chance of future purchase:
4.00/5
Shipping & packaging:
5.00/5
Customer service:
5.00/5
Return/Replacement policy:
5.00/5

5/5

2019-12-12

My first purchase from this site. An innokin mvp5

"Great price, quick shipping and followed by excellent customer service; service needed for device use (user issue), not device problem. I heartily recommend."

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5/5

2019-12-11

Excellent Customer Service!

"Cameron from Vapor Authority went above and beyond to help me out with my order. I placed an order and later that day there was a promotion to save 30% off of the product I ordered. They were kind enough to refund me the 30% without any hesitation. Very trustworthy and honest company if you ask me!"

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5/5

2019-12-10

Reputable Vape Company

"Vapor Authority (VA) is a reputable vape company who only handles authentic products. When you place an online order with VA, be assured it will be processed quickly and accurately. VA gets your order to USPS as fast as humanly possible, then the rest is up to the post office! Vapor Authority (VA) has very fair prices on hardware & e-liquids. The employees are friendly & knowledgeable, if you ever need assistance with a purchase. They pack their shipments carefully so the contents will not likely be damaged. And, as an extra perk, VA puts your invoice inside the cutest tiny black envelope! Just makes ya feel special! Try Vapor Authority for your next online order. I’m sure you’ll be pleased with their service. "

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5/5

2019-12-09

Thorough, Prompt Customer Service; Best Price/Value

"Through no fault of their own, I had a little 'snafu' upon my first order with Vapor Authority, originating fully on my end, but Vapor Authority customer service reached out to me immediately and assisted directly in rectifying the issue; my order was quickly on its way, arriving a day early even. I highly commend Vapor Authority for being above reproach in taking customer service, security and financials seriously - a model for the industry.

Further, before purchasing, I'd searched numerous online vendors for my particular device, finding Vapor Authority by far, the most competitive. I'm in no way affiliated, but am thrilled the low price brought me to such stellar company.

A truly first rate experience and well done by all. I value the selection, availability, accessibility and communication very much and look forward to future relations.
"


5/5

2019-12-09

customer service

"A few hours after placing an order, I received an email coupon for 30% off, stating that the sale was beginning that day. I asked by email if I could still get the discount even though I had already placed the order, and just a short time later, I received a response that my order had been discounted, and I would receive a refund for the 30%. Great customer service! "


5/5

2019-12-09

Always a good experience.

"This is a great company. I’ve had so many vaping questions over the years and they answer right away and are so helpful. I’m also amazed at how quickly I receive my orders. I’m so very satisfied. "


5/5

2019-12-06

#1 Customer Service!!

"Vapor Authority is a fantastic company that truly cares about their customers! I received several sample bottles of eliquid with my order which was a very nice surprise. It's small gestures like that, that make companies stand out amongst their competitors. Not to mention their great prices, large selection of products, and speedy shipping too. All around Vapor Authority has been a pleasure and will continue to be one of my favorite go to stores for all my vaping needs! Thank you VA!!"

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5/5

2019-12-06

Vapor Authority treats its customers like family!

"I've been shopping with Vapor Authority several years now and have always been impressed with the outstanding service and quick turn around time when you place your orders with them. They thank you, let you know that they appreciate your business with tem, and express their sincere desire that you had your best experience shopping with them. This is something very rare these days! If you need customer assistance, they respond quickly and ensure your satisfaction. I wouldn’t consider shopping anywhere else."

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5/5

2019-12-06

Excellent and friendly customer service!

"Vapor Authority is my new go-to for everything vape related. Orders are processed quickly and shipping is fast. My favorite thing is that they put a personal touch on fulfillment of orders. My last order they threw in some generous freebies on top of the already low priced items in my order. Top notch people who are always a pleasure to deal with! Five stars!"

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5/5

2019-12-04

Excellent

"Can't beat the prices of the products and customer service is excellent! "

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5/5

2019-12-05

Warmed my little heart ❤️

"These guys are awesome! I just received my shipment today, and with my purchase the company enclosed, not one but THREE welcoming gifts and a super cute little card! Doing this shows such an amazing appreciation for their costumers, you just don’t see that these days! It’s just so sweet! I love it! You seriously warmed my heart Vapor Authority! However I will be expecting a Christmas gift now of course! "

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5/5

2019-12-03

The Best!

"I have been a regular Vapor Authority customer for nearly two years and in my opinion, they are the best in the business. There are plenty of options out there and I have tried many of them, but Vapor Authority has the largest selection at the most competitive prices and the best customer service, hands down!"

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5/5

2019-12-02

Spectacular service!

"I have been vaping for 6 years now and this is my 1st purchase with Vapor Authority as i had a couple online stores that i was comfortable shopping with but for the last 6 months they never had any of my flavors in stock! (Used soso flavors close by) until my brother suggested i use Vapor Authority. I searched there site and not only found my ejuice flavors but also found other items ive been thinking of buying, and its been like that since i started searching there site! Anyway they r top-notch and the customer service is 2nd to none! Site is easy to navigate and shipping accuracy was spot-on and fast! And the prices are fair! Will order my juice from them from now on! Thanks Vapor Authority you folks rock!!"

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5/5

2019-12-02

Most Excellent Service!

"Most excellent experience over the last few YEARS! All and every order has been spot on, not one error. That is remarkable.
Shipping is as fast as humanly possible. Thank you for your hard and dedicated work and attention to details.
"

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5/5

2019-11-30

Purchase review.

"Great experience, easy to use and navigate the site. Fast shipping. Cameron was nice to send me a thank you message. Nice personal touch. Thank you "