"VERY SATISFIED, I had no problems with placing my order, I received it very quickly and the order was complete, I know where to go from now on, the other dealers will be off my list. "

"I've purchased both juice and coils without issues from Vapor Authority. Shipping has been prompt and painless. Though, what REALLY amazes me is their customer support. After trying countless Google and Reddit searches for answers to all my vaping questions and making myself even more confused, I finally emailed Vapor Authority for help. Adam and his team have answered all my questions, offered several suggestions, and are continuing to help me understand the world of vaping. I highly recommend Vapor Authority! "

"Not only do they carry a great variety of products, they also carry things I can't find anymore anywhere else!!
Great customer service, great products!! On a scale of 1-10, I give them an easy and well deserved 10!!
Highly recommend!!"

"Fast shipping. Have a huge selection of juice, mods, batteries and also coils. I highly recommend. "

"I order from Vapor Authority every two weeks and orders are always right and on time. I recently ordered a disposable vape and it started making noise. I contacted them and got a response within 30 minutes. I was given a credit for it. Excellent customer service."

"Our third Vape Authority order’s package was confirmed lost by the USPS. We mentioned that in an email to V.A., before putting in a replacement order. We assumed we’d be out the $55 that the package & shipping had cost. But no - these wonderful folks said they’d replace the order for no additional cost! Which they did, even though we included an additional item free (which we’d have been happy to pay for). They sent that package 2 day Priority Mail, so it all had to cost them well over $65. We were flabbergasted when the package arrived 3 days after we had placed the order via an email with their main customer service rep, Jordan. Also, we had an earlier question regarding replacement coils and the proper type of e-juice to use. Called them, and a knowledgeable rep gave me a really in depth explanation that I needed. We will keep ordering from this company as long as vaping remains legal. "

"I placed an order here for about 350$ since they actually had stock of what I wanted only to have it canceled 3 days after placing. The company chooses to not ship to secured PO boxs. They wont answer a question why either, talking about you Adam. They charge extra for usps protection but wont use the most secure feature they offer. Ridiculous and not covered on their website at all. If verification of identity is the goal for compliance than why wouldn't the most verified identity ship to location be accepted? They want to sell you information and you cant spam PO boxs. Couple this with the buggy and barely useable shopping cart that crashes over and over. If the few dollars you save is worth the hassle and you support people that make up unwritten policies at a whim, order here. Otherwise do business with a real company."

"I emailed Vapor Management as suggested as best point of contact. It only took a minute or two before I received a response. Adam resolved my product issue immediately. He also provided extremely fast and helpful customer service. I am very grateful! Thank you so much Adam! Michele W. "

"Very easy to deal with, prompt reply to questions. Quick delivery. Very helpful. Will definitely deal with them again."

"I’m really picky with my vapes. There’s honestly only a couple of flavors and brands that I like enough to use all the time so I don’t experiment as much since it gets really expensive. I was getting sick of disposables that died unpredictably and tasted off so I decided to try to find some new flavors that were actually high quality. I’m so glad that I ordered from Vapor Authority because the quality of the products is just unmatched anywhere else. I’ve been a customer for 9 years but I had to go elsewhere when I started using disposables because they didn’t have what I was looking for. I’m so glad that they have a wide variety of disposables now. I will NEVER go anywhere else again. If they are selling it on their site then they have tested it to make sure it’s going to be a great product and that’s so helpful."

"Everything about my experience with Vapor Authority has been amazing! From quick shipping to helping me with a replacement device when mine was faulty; this level of customer service is absolutely top-notch!! 100% will continue ordering with them!"

"I received exactly what I ordered and shipping was VERY fast!!!! Fast responses via email and tracking the shipping with USPS was very easy. Thank you Vapor Authority!"

"I've been ordering from Vapor Authority (VA) for a few years now. Their e-juice prices are so reasonable and their variety is so vast. I also buy my coils and other items from them. But what I appreciate the most is Vapor Authority's attention to detail. When you get a package from them, it's like getting a gift. You will even find a black sealed envelope with your receipt inside.

A couple of orders ago, my shipment got stuck in shipping hell. It took forever for it to get to me, more than 10 days. I could see it enroute, but it just sat at a distribution center. I emailed VA to let them know my concerns and they said that it if didn't arrive, they would ship my products again and gave me a discount code for a future order. Luckily, my package arrived a couple of days later.

With my most recent order, I ordered far in advance of "needing" my e-juice. If it took three weeks to arrive, I would be fine. I learned from my past experience. Well, well, well...my order arrived in three days. Say what?!?!?! Woot! Woot! I will definitely keep ordering from VA and recommend you order as well.

Thanks, Vapor Authority! Keep delivering great product with exceptional service. A++"

"Vapor Authority consistently provides top-notch, prompt service on shipped orders. Products are high quality and customer service is thorough and on point. I've found a number of other vape vendors disappointing and some even downright shady, so VA stands out as a trustworthy and reliable source for a wide array of vaping products. Trust matters and VA has earned my trust!"

"I was actually contacted through e-mail from Vapor Authority because it was noticed that I had not been able to submit my order which was still in my cart. I was subsequently assisted through the process which resulted in my order going through. When my discount code didn't go through, I was given a credit for the discount manually the following day. Excellent, excellent customer service. This is a company I will continue to use."