"I am a fairly new customer with Vapor Authority, and I am SOOOO Happy that I found them! Their products are OUTSTANDING, and Their Customer Service is OUTSTANDING as well. Such a friendly and very helpful group! They go beyond!! This will definately be where my husband and I will get ALL of our vape products from now on. Our 8th Wedding Anniversary is the 24 of this month, so I'm headed back to the site to order more for a special gift for my husband. GREAT Quality Vape, with a large variety of choices. The prices are GREAT as well! When I place an order, I get My shipment within 4 or 5 days, tops! I've told all of our friends, they have tried our vape flavors, and LOVE them. They will all be ordering here from now on as well. Definately the place to go for high quality products, with VERY reasonable prices. GOOD BYE old & expensive Vape Store that we used to go to, I just wish that we found Vapor Authority sooner, we could have saved alot of money. Especially with the sales that they always have! If anyone reading this hasn't tried Vapor Authority Products, NOW is the time. Thank You Vapor Authority. You're the BEST!! C. Brown "
"The Vape Authority team was very responsive to my questions and my orders are normally processed quickly. They are usually my go to for e-liquid and coils."
"I'll use no other on line vape service. Best customer service you'll ever find, fast & secure shipping, and best selection of vape products & supplies! Love these guys! The best! "
"I had a prolbem with a purchased item. I called customer service. Not only did I get a quick response I had a return label and a tracking number for my replacement in less than 20 minutes. AWESOME!!!!!!!!!!!!!!!!!!!
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"I have shopped at many vape shops in person and online. Vapor Authority is hands down the best store. They have a good number of products and if they are out of stock, they will let you know when things arrive. But the very best part about VA is the customer service! They respond to you very quickly and help resolve your issues in the smoothest and most convenient way possible. I highly recommend them."
"Cameron R. from customer service made my return/exchange very pleasant and easy. I've purchased much of my vape needs from Vapor Authority, they always have what I need in stock, at a great price point. I purchased the Smok Mag P3 Mod, and soon after I had an issue with the unit. I contacted customer service via email, and it was just a few minutes and I got an email back! Every email has been answered with swiftness. I definitely feel my needs were met, that making it right was top priority. I have never experienced a pleasant interaction with customer service with other companies, but Cameron did a stellar job. I will continue to purchase from Vapor Authority. "
"I have placed 2 orders with VA within the last year, this is my first review. Both orders were shipped out the next day. I had a question about the replacement coils I wanted and I had a response within 1hr. I had an issue with one of the kits I bought in the 2nd order, I sent an e-mail to VA and had a response the next business day. They made it easy to get a replacement kit and it was inspected before it was sent back out at my request. The thank you notes are a nice touch. I will be ordering more tanks & coils in the future. Thank you VA and great job!"
"Awesome and friendly and professional "
"Had a few bumps in the road with my order, but it actually was my error on a new product that I ordered in which was quickly figured out by a fantastic person in email! Great email customer service!"
"I ordered my vape and a lot of juice from them, all of it came very quickly. I only had one issue and it was resolved with their very fast response times. Always bring the best stuff."
"When I placed my order I thought there would be a delay in delivery because of the Covid virus.. There was no delay. Vapor Authority has great products and speedy delivery. I highly recommend them. Thank you Vapor Authority for the great service."
"Always quick accurate orders. Definitely has everything I need in a vape supplier!!"
"I placed an order for replacement coils on May 18th and have not received it. I called last Thursday and Friday and was told it would be delivered on both days but wasn't. Now when I call it's a recording saying the phone lines are down it's three days in a I've called to find out about my order I paid 19.97. I either want my order or a refund. I'm getting tired of waiting.
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"It seems real but l was trick to believe the are real the are all fake this is the 4th month haven’t received my order but l placed an order with (ganja-estates. com) but it arrived here at my doorstep in 4 days so (ganja-estates) is the best weed website ever
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"I recently purchased the Smok rpm 80w from VA. I have to be honest, I was a little skeptical/frustrated. I paid for 2 day shipping guarantee and had to wait for weeks. I contacted the carrier (rhythms with x) and a severe winter storm caused delays/cancellations. Plus, the carrier now had to ship Covid-19 vaccines first, before personal packages. Wow, did I really put my foot in my mouth. I'm was mad for situations beyond anyone's control. VA staff I'm very sorry for my obtuse reaction and Thank you for refunding my shipping cost. The RPM works great and the personal card/mask was a very nice touch."