"I ordered coils from another company on 11/3/21. Today is 12/17/21 and I still don’t have them and they haven’t even shipped yet. I found my coils on Vapor Authority and placed the order on Friday. They were delivered today. Super happy because I was literally on my last coil and was stressing over needing more. Definitely will be buying from Vapor Authority again! "
"I have been purchasing products from Vapor Authority for years! No problems - always fast delivery and exactly what I ordered! In my last order, we received a defective product. I sent Vapor Authority an email with a description of what had happened and I got a super quick response. They asked me to take a few pictures. AND again...in a blink of the eye...they said no problem! They sent me a return shipping label - all of this happened on the first day!! That is incredible customer service! Within a few days, we had received a replacement product. I would recommend Vapor Authority to family, friends, any one!! They have quality products and if by chance something does go wrong, they are there for you! "
"Fast Delivery! Prices are Great! If you have a Question - They are just a ring away and happy to help!!!!"
"Vapor Authority is great! Both, Adam and Jordan were very nice and helpful with anything! My order shipped and arrived in (1) business day. Everything was packaged perfectly, with a sentimental black envelope from the Vapor Authority Fam! Thanks again! "
"The customer service I receive from this company is above and beyond!! Anytime I have an issue they are quick to fix it, they also gave me suggestions and pointed me in the right direction for my needs! "
"Couldn't have had a better experience.
Highly recommend!"
"The folks at Vapor Authority are always helpful and have the products I'm looking for. Thanks All! "
"This company is the absolute best I placed my order and received it within 3 days that is absolutely unheard of I've been a vaper for quite some time and I have never had this type of response I can honestly say this that I would never use another vape store again !And no this is not a paid review"
"I ordered two kits from them and received them in the mail. There was a small problem with one of the orders I placed so I got ahold of them and in no time they figured out everything and fixed it the same day! They have unbeatable prices and deals on so many wonderful products. Fast shipping and friendly customer support! I just got done placing another order. I know I don't have to worry about any problems with these guys! Thank you vapor authority! "
"I have been using Vapor Authority for all my vape equipment needs since 2014. They have always been so easy; always quality product, excellent prices, and superb customer service. Plus....their shipping is Lighting FAST! Great company, and really great people! I have been so happy, and you will be too. They are truly one of the best!"
"I had multiple problems with getting delivery due to the USPS. Vapor Authority Staff went above and beyond trying to help me even though the problem was not theirs. Beyond that they have great products. Way to go!"
"I always have a great experience when I order my favorite Double Barrel vape juice. I am not tech savvy and often reach out to Vapor Authority for help. They respond immediately. For me customer service is as important as the product. The product ships right away. Vapor Authority is the only company that I buy from"
"Had just what i was looking for and shipped to me fast. Thanks for great customer service. "
"My first order arrived promptly and was very pleased to see that they packaged in biodegradable peanuts. Thank you, Vapor Authority. I will order again!"
"I had ordered two items back in June. Unfortunately, I didn't open them for use until last week. I ordered the wrong items, actually, totally my fault. I reached out to Customer Service. I received a very prompt and courteous response, explaining the return steps. I let the Customer Service gentleman, Cameron know, that I ordered the wrong item and had opened one, but had not used it. Again, I received a very prompt response telling me that it was no problem returning both, as long as they were unused. Then, today, I sent both items back and provider the Company and Cameron with the USPS information. THEY ALREADY CREDITED MY CREDIT CARD. I cannot remember ever having such excellent customer service on a return...prompt, courteous, polite, helpful, friendly. JUST WOW. This Company really stands behind their products. WELL DONE VAPOR AUTHORITY. Best customer service experience I have ever had. "