"I have absolutely no complaint, but tons of good things to say about this company. I ordered my custom pc on Oct.14 morning, and they called within 20 minutes to confirm the order and make sure that I know that despite having ordered 4GB of RAM, on XP it can only utilize up to 3GB and I'll need Vista to make full use of the RAM.

The order was shipped on Oct.24 via UPS and it arrived on Oct.29. Everything came as I ordered and worked perfectly. I cannot be happier!"

"First off I would like to say that the customer service has been good over all since I placed my order with Vigor 9/19/2008. As for as the product goes so far i`m having a little trouble. Hoping it would be taking care of quickly. I orderd my 3k laptop while on deployment to Afganistan and was in contact with Daisy throught the whole time I was in the sandbox. She was very helpful! There was a little trouble with my shipping, but that was mostly on my part because I was sending the laptop to a friends house because i was not home yet, but anyways after all that was worked out I still had to wait about another week for my RAM to get in because the RAM I had purcashed was not in stock (Vigor gave me 3 day shipping for this). I didn`t mind waiting the extra week. I received my Laptop on the 10/21/08, But had to wait to use it due to the fact that I was still on the move. After getting home 10/27/08 I turned it on and it ran beautiful it was fast and worked better than I thought it would, however after I got up the next day to turn it on 10/28/08 The screen only displayed a black screen The system it self still sounds like it runs fine but there is no display of images at all on the screen. I have sent a e-mail to Vigor and will probably call them soon. Will post an update after the problem is fixed."

"I ordered a laptop a little over a year ago through them, and it was the best laptop I have ever owned. Until recently, when a power surge went through it. Sad day it was. The computer still worked like normal but with 2 usb ports gone and a few graphical quirks. I have ordered another laptop from them (I can't go without a laptop at school), and will be sending the first one back to be repaired when I receive the 2nd one. So far they have been excellent with their customer service. They are a little hard to understand with their accents, but that doesn't matter since they are very pleasant to speak with and they try to help anyway they can. If my new laptop is as good (or better) of an experience with my first, this company will have a customer for life."

"Vigor has great pricing and a great reputation. I’ve built my own computer before but found that putting together this caliber of computer really wouldn’t have saved me much – and with expert builders and 3 years of warranty it was a no brainer to go with Vigor.

Putting together exactly what I wanted was easy with all of the options. They called and asked if I had any questions and verified everything was compatible. It came just a couple of weeks later, packaged in a big box with form fitting foam padding – not peanuts. All of the CDs, dongles, and extra cables came in the motherboard box along with a binder of Vigor’s FAQs. I made sure that everything was seated correctly. A small negative was being surprised to see that they used the old flat style cables for the floppy and DVD drives. The cable management is great so it doesn’t affect cooling, but still. Everything worked great the first time and maxed out Vista’s performance test in everything but RAM (which is a 5.2 out of 5.9). The mouse that came with the computer seems a bit cheap, but I can’t expect much from a $3 optical PS2 mouse. The only thing I’d change would be to skip the keyboard/mouse and go for the extra case fans, although the 6600 quad core runs at a cool 39 C idle with their heat sink/fan combo.

All told, I’m very happy with this purchase and will look to Vigor for my next computer."

"I've so far had my unit for close to a year now and so far i've had no issues......at all(FLAWLESS).

i'm very satisfied to have made a VERY good decision to pick VIGOR over other gaming pc builders. I was previously looking at purchasing from Falcon N-W and was more or less set on them. After reviewing this same website about a year ago I decided on Vigor mainly because of the comments left here (and not to mention the price difference).

So rewinding back a year ago I ordered my PC and took more or less about 3 weeks to get to me. While in process I probrobly checked about three times to see what the current status of my order was. It's funny because the same associate (Daisy) would always help me each time I called and she always sounded as if nothing in her day was going bad happy happy happy she was....you dont see service like that these days at
all......anywho...while in the process I changed RAM and added a soundcard and that did not slow things down on the delivery at all.

The only bad thing I think i CAN say is that they informed me they could not overclock my PC. Not that I really cared for it but again its the only bad thing i can really say which is no biggie to me. They gave me the option to either change my M.B or go on....i choose the latter.

After receiving my PC and taking it out of the box it was a BEAST bigger than I expected. I plugged it in and ever since its been sitting here playing all my games.

Again, i'm a very satisfied customer and look to buy my laptop from them in the near future. I may sound like someone writing from their company but no i'm not...just a very happy gamer wanting to give Vigor a big THUMBS UP!!!"

"This is by far the best computer company I have ever dealt with. I have purchased from a dozen or so computer company last few years for my consulting business, and I have found Vigor to be one of the easiest to work with. Their website is very clean but full with options. Sales personnel is very attentive and knowledgeable. Both Pre and Post technical supports are superb. Price is fair consider the work and support that comes with it. I highly recommend Vigor and will use them for my consulting business from now on."

"Vigor Gaming is one of the BEST experiences I've had placing an order with anyone, let alone for a computer online. They are attentive and deliver expedient and excellent customer service. My machine is in top form and runs like a race car.
"

"Pending resolution of a technical difficulty this review might be moot."

"I ordered a Hornet NE on August 4 and received a call from Daisy the next day to confirm the order. She was very polite, helpful, and knowledgeable. I put in 4GB of RAM in the system with Windows XP Pro 32bit as the OS. Daisy pointed out that the 32bit OS will only use 3GB of memory max, but the 64bit can use all 4GB. I asked if there was any way they could put in 3GB instead, but they can only do 2 or 4. She then advised me to keep the 4GB of RAM in case I decide to switch to Vista in the future and so I kept it.

I received an e-mail once the order was confirmed with a customer number to keep track of the computer's progress. It was shipped on the estimated shipping date via UPS and I even received it a day earlier than its estimated arrival date.

The computer runs quietly and is very fast. I love it! I will shop at Vigor Gaming again for my next system and I highly recommend this company to others looking for a good gaming PC for a great price!

"

"So far, Vigor Gaming seems to be an excellent company to do business with! We purchased 2 gaming computers at the same time. They even contacted us to make sure we had not made a mistake in the "quantity" field of our order. They also called when they realized the operating system we chose would not work with the other programs and let us know what our options were. We received the machines and are extremely satisfied with their performance! My husband and son say the game they had been playing for 2 years looks like a completely different game!! We have called once with a question and love the fact that a real person answered the phone. We were transferred to tech support and were speaking with someone almost immediately...no terminal hold! Should we ever have a need to purchase another gaming computer or upgrade our current ones, we will definitely contact Vigor again. Their website is now saved in our favorites!"

"What a company. I looked around for about a month and finally decided on Vigor because of online reviews and a good review in PC Gamer. Configured what I wanted and couldn't believe I could get a Phenom 9850, MSI K9a2 plat. mb, 4gb of ram, an ATI 4870, Vista premium 64, and Coolermaster 850 watt ps all for $1500 when other vendors were easily 2 grand or more. I ordered the Delta Force AE early July with the Phenom 9850 and wouldn't you know it. A week later the 9950 came out. I called Vigor and asked if it was too late to upgrade to the 9950 and Daisy said no problem. I figured while I was on the phone that I might as well go ahead and upgrade the motherboard to the Asus m3a32 wifi. I don't know too many vendors, if any, that would let you change an order that late into production. Of course that delayed my initial ship date but I knew that going in. I live in the middle east on a military base and packages usually take 7 to 20 days to get here after they ship from the east coast. From the day they shipped it from the west coast it arrived in 6 days. Unbelievable. I was a little worried about how well they would package it since a lot of my mail arrives looking like it was hit by an ied, but it arrived with the box intact. Connected it and everything works perfectly. No loose connectors anywhere. I couldn't be happier. I would highly recommend Vigor Gaming and will buy from them again. Like everyone says they're customer service and end products are top notch. "

"After two weeks of research and much deliberation, I decided to take the plunge and order a computer from Vigor Gaming for my gaming enthusiast appetite. When I did have questions, Vigor customer service answered my emails in a prompt manner. The website was well organized although I think pictures and additional information could have been provided with hardware options. After I ordered my Atlantis Laptop online, I received an email providing me with all necessary information and stating that I would receive a call within 48 hours to confirm my purchase. Well, I was surprised when I heard from Daisy, a Vigor employee, the next day. She was cordial, stated up front the lead time (two weeks which is understandable to have a durable computer), and asked me if I had any questions regarding my purchase. I decided to upgrade to express shipping and it didn’t present a problem.

I observed Vigor’s true spirit when they encountered a credit card issue (I accidentally gave the wrong security number). Daisy called me back later in the day to notify me of the error and I gave her the right security number. Our credit card company exacerbated the problem when they wouldn’t let the process go through the next day—we don’t normally make purchases this big so it looked abnormal. Chase told us we had to straighten it out with Vigor Gaming. So we called them and asked to speak with Daisy and our request was granted. I was pleasantly surprised to find that she remembered us and we proceeded to correct the problem within a few minutes. Best of all, she said the error didn’t impede my computer’s production. I haven’t received my computer yet, it should be sent out next week, but my experience thus far with Vigor has left no lingering doubts in my mind that the company takes care of its customers.
"

"Placed an order for a Stealth AE on 07/14 and received an email confirmation right away. The same day, I received a phone call confirming my order, as well as an email confirmation.

It was scheduled to ship on 07/25, but shipped two days earlier on 07/23. I received it on 07/28.

Upon opening it, the pc itself is wrapped in an abundant amount of bubblewrap. There is a box that contains a binder with the return policy and warranty, as well as all of the driver discs, manuals, adapters, screws, cables, etc.

I hooked up the pc to my monitor and turned it on. It's fully operational out of the box, no need to enter any username or set up anything. There's no free trials or extra software bundles installed.

I am more than satisfied with Vigorgaming service. The computer itself is neatly presented; all of the wiring inside have been neatly bundled together, nothing came loose during shipment, the latest drivers have been installed. I have yet to talk to a CS rep since I have not run into any problems.

I highly recommend Vigorgaming, I'm glad I shopped with them rather than any other company. I'll be sure to purchase from them again in the future "

"This review is premature. I have not received the computer yet. Will update when I get the computer and have had a chance to work with it.

Having said that, I will say that at this point my experience with Vigor Gaming has been excellent. I chose Vigor Gaming after reading reviews on this site and others and their AA Better Business Bureau rating. Gamers are demanding and the ratings tell a great deal.

Before I ordered, I sent an email to Vigor Gaming and asked a number of questions. I really did not expect a response. Within two hours I had one. It was complete and well answered my questions. After months of research (looked at all of their competitors in detail) I chose Vigor Gaming, crossed my fingers and placed the order.

While placing my order, I told an inadvertent lie. I said that I would not bug them. The next day I called with questions and a desired change. All questions were answered. I found out that the change was not feasible, so canceled it. I then called two days later with another change. Although this change would have increased my invoice, the tech rep that I spoke with spent extra time and discussed the ramifications. It would conceivable caused problems with some of the older software I use, so I canceled it as well. On the 27th I checked out the site and lo and behold the vidio cards that came with the computer I ordered were changed from 9800gtx to 9800gtx+. A quick run of the configurator showed the same price. So, the next day I was back on the phone. I expected some resistance. They individual that I spoke with took my order number and reviewed my build. He then said simply, no problem. He made me aware that the new cards would not be received by Vigor Gaming until the end of the week (clearly posted on the site) and that was fine with me. A little delay to get two upgraded graphics card is a great trade off.

So I have broken my word and been somewhat of a pest. Every time that I have called, I have had a quick response and curtious and quality service. Each time that I talk to someone at Vigor Gaming they stress that the customer is very important and quality is their goal. I have had two converstions end with me being told that I will be very happy with my computer. With that philosophy and commitment how can you go wrong.

As a final thought, the prices are very competitive although not the lowest that I've seen, but the customer service and quality control are well worth the differece. To me a working computer with no problems is part of the package that I ordered.

To be continued!!!

08/20/08

Continued.

I received the computer last Wednesday, checked the wiring and cards and everything looked o.k. I fired up the baby and she came to life without a hiccup. Since I use the computer for work as well as recreation, it has been running for 12 hours a day for a week now, with no problems.

Since, I can be wordy (lol), I will finish up by saying that Vigor Gaming kept their word and I am very happy with my computer. I recommend considering this company strongly if you are looking for a good high end computer.

PS - I have confidence that this computer will function for a long time. New parts, extensive quality control, and a three year warantee parts and labor make me feel very secure.

"

"I love this notebook I received, looks beautiful and runs very smoothly.

However I am not too sure how it passed the quality check because within an hour of running I encountered the blue screen numerous times. I wasn't too happy with that."