"Bags are of great quality. Key lock was incomplete for one bag and mounting fixture was also incomplete"
"Bags are a good quality for the money however the mounting bracket doesn't work week if you have a passenger back rest. I had to fabricate 4 brackets to drop the mounting holes on the bike down so I could mount the bags. Now the bracket hits my belt guard."
"Bags arrived quickly in 3 separate packages and went on easily..."
"Haven't opened the box yet, because it's for my birthday, but it arrived promptly and the box is in excellent shape. I'll update if there are any discrepencies."
"Really nice bags with some odd issues. Keys labeled Suzuki, despite ordering for a Yamaha. Universal hardware doesn't fit. Customer service doesn't care and is trying to write sentences in English for the first time ever. Sad, because these bags are actually really good."
"very happy, nice leather bags !!!!!!!!!!!!!! fast delivery !!!!!!!!! did not use the mounting bolts, bought stainless steel bolts and washers !!!!!!!!!!!!"
"After installing these awesome bags I found that the locking mechanism is too small and I can pull the bags open even when locked"
"I ordered a 200-B trunk, when it arrived it didn't have the backrest. I called customer service and they informed me I would have to do an exchange so I went to website and filled out exchange form. An associate by the name of Nick Berthier emailed me the case# 00068260 and said he would respond shortly. That was the 12th of September still no response."
"Very nice bags and on time,Well done"
"I found Viking Bags on the web following a Google search. I like the descriptive video for each different set and I also like the more in depth description of the bags. I received the bags in really good time and found the quality very good. The mounting system is clumsy. I removed the additional straps and simply used the chromed mounting system off the old OE bags and swapped them side to side and they work great supporting the bags and look great as well. The bags are fairly generous and I like the locking feature. The sleek, swept back profile matches my rear fender profile nicely. Overall I give them a 9.5 out of 10. As for the service, I was disappointed that I never received an auto-response after the CC $$$ went in. I was sort of left wondering if the order system was legit. I did finally receive an email from them and that put my mind at ease. The other 'gripe' I have is the cost of shipping. It seemed high based upon other items that I've purchased from the USA. However, as I live in Canada and our 1$ coin is only 75 cents of the US greenback, I guess it's all relative. I closing, I feel that I made a great purchase and even if these bags don't last a lifetime...lol... I still feel it was a good purchase. If I may make a suggestion, please put more of the little hole plugs in the kit. There are 4 pre-drilled and grommeted holes in the back of each bag but only a couple of rubber plugs and the pre-drilled holes don't always match up to where your mounting bolts are going to be. Anyway, thanks Viking Bags!"
"Awesome bags and quick delivery."
"More than happy with the purchase. Great quality for the price. Would definitely recommend. A++++"
"havnt used it yet but out of the box seems well made and roomy, perfect for an extended trip we're taking soon
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"Nice set of bags. Very happy with my purchase and delivery. Would recommend them to anyone. Good price and well built. Very easy to mount. Thanks Viking."
"Loved the bags but did not fit my bike will be returning them but would definitely buy here again. Good quality good service "