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Product & services pricing
4.82/5
Chance of future purchase:
4.92/5
Shipping & packaging:
4.96/5
Customer service:
4.96/5
Return/Replacement policy:
4.95/5

Verified
5/5

2014-11-18

"Purchase and delivery were quick. Can't beat the price. Great looking bags."


Verified
5/5

2014-11-10

"Bags came very quick and look great on the bike. "


Verified
5/5

2014-11-07

"Order was filled and delivered quickly! Great product!"


Verified
5/5

2014-11-06

"The best saddle bags I have ever purchase!....Good quality, well built, perfect looks....
Couldn't ask for anything else.
It does take some time to get them installed, and a helper is a MUST!
"


Verified
1/5

2014-11-06

"the people you have working for you suck worst services ever to bad nice bags but i would not buy again"


Rep reply posted 2014-11-18
A rep from Viking Bags, VikingBagsOfficial, has responded:

“Hi Roger,

I looked into your account and saw that Nick assisted you with your issues. From what he mentioned it seems you were satisfied with the resolution. We do want you to be happy with our products, if this is not the case please get in touch with me so that I can make it right for you.

Thank you - Devin Harper”


Verified
3/5

2014-11-06

"Not for Yamaha vstar 1300 ....."


Rep reply posted 2014-12-09
A rep from Viking Bags, VikingBagsOfficial, has responded:

“Hi Vnmonaco,

Sorry it these bags did not work out for you. Please contact our customer service team to set up either a return or an exchange.

Thank you - Devin Harper”


Verified
5/5

2014-11-05

"Very fast shipment. Great price on a quality item."

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Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
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Product Returns/Refunds/Exchanges
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Verified
5/5

2014-11-05

"Once the back order was back in stock the bags arrived quickly and fit great on my Harley Sportster 1200 as just a throw over without even moving turn signals. Couldn't be happier."


Verified
4/5

2014-10-31

"Order came to me faster than I expected. I was a little disillusioned about the dimensions of the bags but they look great and I can work with them "


Verified
5/5

2014-10-30

"great quality bag easy to install thank you"


Verified
5/5

2014-10-30

"Build quality and value are great. They even included metric hardware for my bike. I needed to get longer bolts for my application, but I still appreciated the effort."


Verified
5/5

2014-10-29

"I had ordered the bags from Viking bags a week ago and for some reason there was delay in shipping the order.
As one week has passed and I was not sure when would I receive the bags as I haven’t received any communication.
So I got in touch with the support team and explained them the situation and requested them that I need the bags by end of the week,
And within 24 hrs the support team not only shipped the bags but with also priority shipping.
Now that what I call excellent after sale support, this really give me the impression that I have made the right choice by buying from Vikingbags.
"


Verified
5/5

2014-10-23

"The sissy bar bags set is a well made product and looks like it will stand up to many years of use."


Verified
4/5

2014-10-23

"The bags are of good quality , but the stock hardware won`t clear the belt guard on a Road Star and likely most belt driven bikes."


Verified
5/5

2014-10-21

"Bags looked exactly as appeared on website. A tad smaller in real life, but the girl showing them on the website must be petite. Packed 4 days worth of clothes in the bag + 2 pair is shoes in the top roll. Rode about 70 miles without incident. Backpack feature worked nicely as well. Keeping the roll on my luggage rack to hold my bike cover, hat, reflective vest & gloves. The straps for the main bag are secure enough to hold the roll on my luggage rack with no extra strapping.
Definitely recommending this company in the future!
"