"Ordered a tap through Walmart. Still waiting over two weeks later. Just got a shipping notice when you track , it states shipping label created. Obviously , this bogus company sells items and then orders them from off shore I have contacted Walmart to have this outfit removed from their vendor list when/if this item finally arrives , it’s going straight back to Walmart. At least I don’t have to deal with VirVenturs non existent customer service "
"I ordered a cooling vest. A month late, akd was notified it was out of stock when I needed it in 100+ F weather. Terribly unprofessional seller."
"Ordered six filled jelly jars, sent via FedEx. Three arrived in totally broken condition, totally smashed with glass chards everywhere.
I wrapped the damaged jars in newspaper to reduce the odds of further injury and dumped the mess.
Notified Vir Ventures about the damage via Amazon. Got what looked like a form letter saying that my request is under review.
Suggested Vir Ventures contact Amazon, since I had a good record, to verify that I was a good customer. Got no response.
Why does Amazon maintain a 3.5 out of 5 rating with a 30-45 % disapproval ratings in other reviews, and why do they retain such companies?
Beware of Vir Ventures, of Amazon sales , and of Amazon third-party vendors.
On the other hand, the Amazon complaint dept. is worthy of five stars."
"I ordered through Walmart a telescope case, that was advertised as being compatible with my telescopes make and model . Upon receiving the case, it was clearly not going to fit my telescope by about 16 inches. And yet, even on the label, it said it was compatible. After much back. And forth with this company, I returned the case, and the return delivery fee, was deducted from my refund.The email I received said it was a matter of Buyers Remorse. Here's where MY remorse comes in, I believed your ADVERTISING TO BE TRUE, and your company to be fair. My bad."
"Damaged item on arrival. Terrible packaging. Offered me $25 by e-mail to have it repaired. Item not repairable. Company does not answer its phone. VM is full. Have opened PayPal dispute for refund. "
"On April 24,2021 I ordered through Walmart.ca two kinds of fertilizers ( Espoma organic staff
rated the the best, not available in Canada), one for bulbs and one for roses. Walmart billed
my MasterCard, sent me an invoice, which got me alerted right away, because the order was
split into two separate shipments with only one tracking number for both items. The shipments for both items was April, 14.On April,13 I picked up only one parcel ,when my dog
Barked at the door, wondering about the other,checked the tracking number, showing : delivered (one or both?).To make the story short,To trace the second parcel , about $US 60.00
for 18 pound bag, I contacted Walmart customer service 4 times, they referred me to Virventures, who in response provided me with three different tracking numbers, showing in
each of them delivery is completed. The call to their head office in Huston was also useless. When I asked Walmart for refund, they said it the third party, VirVenture,has to refund me. in this agony I still hope to recover the money."
"Purchased a Bedspread from Virventures via Amazon. Ordered Item color Teal and received Plum color
They refused to pay for the return and it cost me $52.37 to ship it back after waiting two weeks for a reply to allow me to ship it back."
"I bought an item. Was forced to return it. Virventure only gave me 1/2 of what I paid AND kept the item. This company is a cheat. "
"This company has been truly horrible to deal with as an Amazon seller. I ordered two chairs on Amazon from Virventures and they shipped the wrong item and required me to pay to have it shipped back so I could get a refund on the original purchase price. Then they wouldn't refund the shipping costs despite the fact that their policy states they refund shipping if they ship the wrong item. After pursuing the company for months via Amazon's A-to-Z guarantee, I finally filed a Better Business Bureau complaint against Virventures and then one against Amazon. Amazon noted that Virventures was not following their own policies and immediately refunded my money."
"Product was great, it simply did not fit my vehicle. Seller (VirVentures) is the by far the worst company I had a pleasure of dealing with. Returns are accepted but it is a nightmare trying to get anything back to them. When they finally accept a refund, you are expected to cover the shipping. That's understandable although that practice is being fazed out by many other companies. Two weeks after the package reaches their provided return address and I hear nothing from them. Did not receive a single dollar back. Upon contacting the seller, then Amazon, then the seller again in the span of four days, I received an e-mail telling me they would issue a refund in 3-5 days after they deduct a 20% restock fee. Wait, what? "
"I would give them no stars if I could. False advertising, liars, theives.....pick one. They advertised a twin low loft bed with the dresser, bookcase and the pull out desk for $177...ive got pics to prove it. I took apart my kid's bed expecting 2 twin low loft beds...i got 2 dressers thats it and they wouldn't fix the problem. They wouldn't send me the beds I ordered and my kids were sleeping on the floor. And I had to fight them tooth and nail to send them back the dressers and get a full refund. But I haven't gotten my refund yet for $377...so we'll see....not counting on it. Worst experience of my life and Amazon wouldn't let me post my review stating the truth about VirVentures. "
"If I could give this company a -100 I would. They are the worst company I have ever had to deal with. Purchased a shed through Amazon with them as the third party and it was damaged when I received it. I contacted them immediately and have been jacked around by them since delivery of May 21. Offered me a cut of $125 to settle fast. No fling way. It was damaged when I got it. Never answers their phones , no call back. If you reply to their emails, Amazon states that VirVentures then has another 48 to respond so they keep the emails going by stating they understand my concerns. Give me my $700"
"Beware. Do not buy from this seller. Unfortunately zero stars is not an option. Sent the wrong item. Said they would reimburse return shipping. Had to report them to Amazon to get the refunded the cost of the item. They refuse to pay return shipping. Horrible seller."
"Product never received. Ordered patio furniture ($600) May 5 with delivery date May 11-14. Now May 27 - still no delivery. Standard response: We will get back to you or check with delivery company. Seller does not take accountability to ensure product is delivered. Unethical and unprofessional. Have cancelled and asked for refund. No response. Do NOT buy from this seller."
"I ordered a 400P-RV Automatic Portable Compressor Kit (12V, 33% Duty, 40 Min. @ 30 PSI). $67.74, Web Code: 13699740
Quantity: 1 from the BestBuy.Ca website.
They send me 4 metal rods and now they are offering Me 50% of the purchase price back? Really? I order the portal compressor kit and they send Me 4 rods? Just send me what is in the picture!"