"We ordered the white loft bed and it actually arrived before the estimated date. However, upon opening and assembling the bed we found that one of the 4 boxes...

Have already purchased another item from this seller based on my experience."

"Excellent service and product. Definitely recommended. "

"I order this BBQ cover from Virventures which was perfect, it is well made and I have no doubt it will last for years and survive both snow and sun, so I give it the highest recommendation."

"I ordered a box of pens through Jet, and VirVentures was the fulfillment company. I got ONE pen in a huge envelope - not a box of pens. What a bunch of dummies. Jet says they are replacing. We shall see. "

"Everything about this company is shady. If I could give them 0/5 stars I would. I had to basically argue with them about the absurdity of their return policy, as it states they won't accept unopened items. How can you know an item is defective until you open it?! Their one customer service rep refused to let me speak to his manager, stating they weren't available and wouldn't be available to talk. I called back and got a different rep, who was able to transfer me almost immediately to a manager. Very shady.

I decided to contact Walmart customer service so I'd have a paper trail of dealing with this 3rd party seller. Walmart customer service stepped in and was a solid 6/5. I'm glad I got Walmart involved in the process.

I will never buy another product from Virventures again, but I will happily be a Walmart customer."

"Loved it.... Great products and Great customer service. Not sure about other negative reviews however I enjoyed my purchase. Will definitely buy from them again....
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"Horrible Company. Purchased an exercise equipment through Sears. The received item wasn't what was advertised. I wanted to return it, customer service is horrible, 15 email exchanges and they were not helpful at all. Sears did not help either. Will advise never to order from neither Sears nor Virventures."

"They canceled my order without a notice , not even an apology. When I called to complain , they hung up the phone on me "

"Terrible CS, All I wanted to do was return my item, they took almost a full week to finally understand that through almost 8 email correspondences. They then have the audacity to request I personally send it back and have to pay a %15 restock fee, which can be understandable, yet that would all equate to me losing over half the value of the item and waste my time. I also want to add the item was obviously pre owned which I was not happy about.

So luckily the item is working so Im just going to try to sell it off or use it in the future since it is cheaper than most of the items they supply."

"I ordered an item through Amazon that didn't arrive. I tracked by the UPS shipping # provided. It was an invalid #. It was never even shipped. I think I will get a refund from Amazon."

"I purchased a bottle of Jadore perfume as a Christmas gift through Wal-Mart from Virventures. The bottle leaked as it has a defective seal. I contacted Virventures within the 30-day return window about the problem. Virventures waited more than 14-days to respond to my email which put it past the 30-day return window and then rejected my return request. They also refused to respond to a Wal-Mart C/S inquiry. They are horrible...don't purchase from them!

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"Below is the email I sent to VirVentures in regards to an item I purchased via Amazon. It has been over a month since the order was shipped and almost a month since I refused the shipment (as instructed by VirVentures as the proper way to return the item and receive a refund). Do NOT do business with these scammers!

I have been waiting for a refund on an order where I refused shipment on OCTOBER 31st!! It's been almost a month. There is NO WAY you have not received the item. I've tried to call you and every phone number is either disconnected (the phone number in the email sent to me: ***-***-****), is "not taking calls at this time" (the Customer Service Phone listed on Amazon: ***-***-****) or, the one on this site,***-***-****, there is no answer and the mailbox is full so I cannot leave a message. I am at my wits end. I will be giving you a one star review on Amazon, will share my experience with everyone I know on Facebook, and any other place on the internet I can find to share with others the horrible way I've been treated by your company. Below is the last correspondence I received from you. It is completely wrong that you have been hold MY MONEY hostage for almost a month. I did my part and refused the shipment as you directed and I am still without the refund. Had I known this situation would turn into such a nightmare, I would have just kept the item. Your company is the WORST. Please refund my money NOW."

"My first experience with Virventures was amazing! I loved how co-operative they were when I had to return a product. The quality of products is also very good. I would recommend buying from them in future!! "

"Bought a 1957 Maisto Car from Sears Marketplace. I received a defective car. Called customer service several times, sent e-mails. They asked so many questions about the product. Also they requested a picture, that I sent several times. They told me they never received it. This is a crooked company that sells junk from CHINA.I know I'll never see my money back from these fake Americans. I already reported them to the BBB. BEWARE....STAY FAR AWAY FROM THESE SCAMMERS!"

"My item is defective and so is their return policy!

I'm out 70 bucks and stuck with a piece of garbage. I submitted their required "proof" of the defect, and they've stopped responding.

Never buy from this company!
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