"Always great, fast delivery!"
"Great products. Great service. So grateful to finally get help after 6 mths. Finally I have help"
“Thank you for the positive review! We are happy to hear that you were all around pleased with everything so far. We look forward to seeing you again!”
"reordering was informative, (discount), and qiuck"
“We are so happy to hear that, thank you for taking the time to leave us a review. We look forward to serving you again, have a great day!”
"I found items I needed quickly and easily. Checkout was fast."
“Thank you for the positive review! We are so happy to hear that you were able to find the items you needed here and that it was an easy ordering process. We look forward to working with you again, have a great day!”
"Great selection of cannulas. Quality pictures showing important parts."
“We are so happy to hear that you are pleased with the item selection. Thank you for leaving us a review, we hope you have a great day!”
"EASY ONLINE SHOPPING EXPERIENCE"
“Were very happy to hear that the ordering process was easy and that you were able to get the items you needed, thank you for taking the time to leave a review. ”
"Service is always great and I been ordering from this company for years thank you sooo much MM"
“Thank you from the bottom of our hearts for your business! We are pleased to hear you have a positive experience each time with us. We hope you enjoy the rest of your day. ”
"You didn’t give me promised discount and free shipping"
“We apologize for any coupon issues or confusion, in regards to free shipping and discount that is for orders over $49 for reoccurring/subscription, it must be made into a subscription and will apply free shipping to the applicable item from there excluding any non-subscription items that do not automatically ship free from the supplier. We will relay these concerns to our team, thank you and have a great day.”
"Great description of product!"
“We’re so happy to hear you had a good experience. We look forward to serving you again soon!”
"At checkout, where do you apply promotional code given by your company via emails?"
“Thank you for the feedback. We’re sorry your experience wasn’t the best it could be but appreciate you taking the time to relay this. We will share this with the team and have them reach out to provide clarification. ”
"easy to use and cost effective"
“We’re thrilled to get this kind of feedback. Thank you for taking the time to review us. See you next time!”
"Very satisfied with your product! "
“We are so happy to hear that you are pleased with the item and that it works so well for you. Thank you for leaving us a review, we hope you have a great day!”
"Why did it take multiple attempts for the credit card section to accept my number?"
“We're very sorry that you had an unsatisfactory experience on our website. We would like to gather some more information so that we can improve the experience in the future. If you'd like to provide feedback as to the specific problem error codes, pop-ups, etc. please contact support@vitalitymedical.com.”
"After 8 years of ordering the Urin collection bag I liked has been discontinued."
“Thanks for your feedback. We’re sorry to hear you're disappointed, we are always looking for ways to increase customer satisfaction and apologize for any frustration. We will pass your comments along to management.”
"i have one that is 10 years old and needing a new one. Gave me my freedom back."
“Really glad you had a positive experience. Thanks for reviewing. We look forward to serving you again soon!”
A rep from Vitality Medical, Megan-VM, has responded:
“We are happy to hear that the orders get to you so quickly, thank you for taking the time to leave a review, have an amazing day!”