"I had to place the order 4 times befor it worked"
"This is a great source to save money on medical supplies. Save $$$ by cutting out the middle man. "
“We are happy to hear that you are pleased with our prices. Thank you for your business and your positive review. We look forward to serving you again soon!”
"Disappointed that the percent off and the free shipping coupons can't be used at the same time"
“Thank you for the feedback. We’re sorry your experience wasn’t the best it could be. Your comments will be passed along to the management team.”
"I always fine there products at great prices."
“We are so happy to hear that you are pleased with the item and prices. Thank you for leaving us a review, we hope you have a great day!”
"can not erase a product once selected"
“Thank you for the feedback. We’re sorry your experience wasn’t the best it could be, once in the shopping cart there is a small trashcan icon on the right side of a product which can be selected to remove the item completely. If you have any issues in the future please do not hesitate to give us a call. ”
"My wife and I needed some moisturizer, after running out of Eucerin and seeing astronomically high prices everywhere else. We found Vitality Pharmacy products has a very economically-priced generic Eucerin-type moisturizer that had good ratings.
After ordering it, it was delivered quickly, and we love it!! It is just as effective as the expensive brand moisturizer we were using before! We are very pleased and highly recommend it to others! We will be reordering more from Vitality when we run low on our current supply. "
“Thank you for the positive review! We are glad to know you had a positive experience from ordering to receiving the product. We hope you enjoy the rest of your day! ”
"my wife needs this product that we got from the hospital"
“Thank you for the review! We are so happy to hear that you were able to find the items you needed here. We look forward to working with you again, have a great day!”
"Super fast on point Delivery "
“We are happy to hear that the order got to you so quickly, thank you for taking the time to leave a review, have an amazing day!”
"Have been using Vitality for three years, and always with good results."
“Thank you from the bottom of our hearts for your business! We are pleased to hear you have a positive experience each time with us. We hope you enjoy the rest of your day. ”
"There should be a prescription on file. I have ordered 2 times before."
“Thank you for the feedback. We’re sorry your experience wasn’t the best it could be. Your comments will be passed along to the management team.”
"two orders so far, very quick delivery"
“We are pleased to hear you received your orders in a timely manner. Thanks for the review. We hope you enjoy the rest of your day! ”
"I found and placed my order in the time I was holding on the phone for my local DME! Cant beat that!"
“Were very happy to hear that the ordering process was easy and that you were able to get the items you needed, thank you for taking the time to leave a review. ”
"i want to use my password without a song and dance. upper case, lower case, numbers, symbols, blah blah blah. all a bunch of crap. anyone who tries can hack an account no matter what the password is. just wasting my time changing it everytime i want to buy some cannules. bunch of nonsense "
“Thank you for the feedback. We’re sorry your experience wasn’t the best it could be. Your comments will be passed along to the management team.”
"I put in a flash sale code from my text messages but it would not subtract the 10% off my order. "
“We apologize for any coupon issues, we will take a look into this matter, please watch your email for any updates. If you have any issues in the future please do not hesitate to give us a call. Thank you and have a great day. ”
"This happens a lot— you send emails offering free shipping and they don’t work—just a received offer a day or two ago and it said valid for 10 days"
“We apologize for any coupon issues, please be aware of any exclusions, or minimum requirements, and feel free to send the coupon code you were attempting to use to support@vitalitymedical.com and we can take a look into this. If you have any issues in the future please do not hesitate to give us a call. Thank you and have a great day.”
A rep from Vitality Medical, Megan-VM, has responded:
“We're very sorry that you had an unsatisfactory experience on our website. We are always looking for ways to increase customer satisfaction and apologize for any frustration. We will pass your comments along to management.”