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Product & services pricing
3.77/5
Chance of future purchase:
3.72/5
Shipping & packaging:
3.66/5
Customer service:
3.45/5
Return/Replacement policy:
3.34/5

Verified
5/5

2023-11-30

Pleased on every front

"Items always in stock and ships promptly. Had 1 order the count was off, contacted Customer Service, missing items shipped right away. Been using Vitality for 3 years, no need to shop anywhere else."


Rep reply posted 2023-11-30
A rep from Vitality Medical, Megan-VM, has responded:

“Thank you from the bottom of our hearts for your business! We are pleased to hear you have a positive experience each time with us. We hope you enjoy the rest of your day. ”


Verified
5/5

2023-11-30

Amazing!

"Great products at a great peice with insanely fast shipping. "


Rep reply posted 2023-11-30
A rep from Vitality Medical, Megan-VM, has responded:

“Thank you for the positive review! We are happy to hear that you are pleased with the item. We hope to see you again soon!”


Verified
5/5

2023-11-30

Easy peasy

"Found what I wanted easily. Great prices.. Great product!"


Rep reply posted 2023-11-30
A rep from Vitality Medical, Megan-VM, has responded:

“We are happy to hear that it was easy to find the item you were looking for on our site at a price you are pleased with, thank you for leaving a review, and have an amazing day!”


Verified
5/5

2023-11-30

never gets old

"these ring by far the best yet firm strong I know other than **** I **** it 3,4 times a day 1 ring will last 4 to 6 months A Big Thanks
"

Detailed Review Benchmark + -
Pricing of products and services
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Rep reply posted 2023-11-30
A rep from Vitality Medical, Megan-VM, has responded:

“Thanks for the great review, that is great to hear. We look forward to seeing you again soon!”


Verified
5/5

2023-11-30

Very good product, sturdy, roomy…well done.

"I am using this cases for protection of calligraphy pens. It works great !"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
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Rep reply posted 2023-11-30
A rep from Vitality Medical, Megan-VM, has responded:

“We appreciate the review. Thanks for taking the time. Have a wonderful day!”


Verified
5/5

2023-11-30

lifting magic

"purchased 1 elk device to try/ works great. purchase a 2nd unit for our 2nd ambulance."


Rep reply posted 2023-11-30
A rep from Vitality Medical, Megan-VM, has responded:

“So glad you had a great experience, we look forward to working with you again, have a great day!”


Verified
5/5

2023-11-30

Drip control

"Easy to find and order. Hope it works as well"


Rep reply posted 2023-11-30
A rep from Vitality Medical, Megan-VM, has responded:

“Glad to learn your experience was a positive one. Hope to see you again in the near future!”


Verified
4/5

2023-11-30

Easy to Order

"Using the packet from a previous device ordering new ones was easy. These devices are perfect for holding my catheter in place. "


Rep reply posted 2023-11-30
A rep from Vitality Medical, Megan-VM, has responded:

“We are so happy to hear that you are pleased with the item and that it works so well for you. Thank you for leaving us a review, we hope you have a great day!”


Verified
2/5

2023-11-29

Out of stock items

"availability of items. many items out of stock "


Rep reply posted 2023-11-30
A rep from Vitality Medical, Megan-VM, has responded:

“Thank you for the feedback, we apologize the experience was less than you had expected. We are always looking for ways to increase customer satisfaction and apologize for any frustration. We will pass your comments along to management.”


Verified
4/5

2023-11-29

1st attempt

"web site difficult to use.
Customer service rep (Eaten) did a great in walking me through it.
"


Rep reply posted 2023-11-30
A rep from Vitality Medical, Megan-VM, has responded:

“Thank you for taking the time to provide us with a review of your experience. We are sorry to hear that you had some troubles on the site but happy to hear that our team made your experience pleasant, we look forward to seeing you again soon!”


Verified
5/5

2023-11-29

So easy to re order

"I will always choose vitality medical. I have always gotten high quality products from them. "


Rep reply posted 2023-11-30
A rep from Vitality Medical, Megan-VM, has responded:

“Thank you from the bottom of our hearts for your business! We are pleased to hear you have a positive experience each time with us. We hope you enjoy the rest of your day. ”


Verified
5/5

2023-11-29

New customer

"Just thank you for having the Acapella and having it in stock. I am FINALLY taking care of a situation with my breathing!"


Rep reply posted 2023-11-30
A rep from Vitality Medical, Megan-VM, has responded:

“We are so delighted to hear your feedback. Thank you for your business and your positive review!”


Verified
1/5

2023-11-29

"Liked the service you provided,meaning, when
you order you ship right away and get my products next day. That is absolutely fabulous!
You can't ask for better than that. Again, thank
you so much.
"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Rep reply posted 2023-11-30
A rep from Vitality Medical, Megan-VM, has responded:

“That’s wonderful to hear. Thanks so much for leaving us a review. We will share this with the team!”


Verified
5/5

2023-11-29

Trusted

"First transaction, feel i can trust vitality. Fast delivery."


Rep reply posted 2023-11-30
A rep from Vitality Medical, Megan-VM, has responded:

“That is wonderful to hear, thank you for your business and for leaving us a review. We look forward to working with you again, have an amazing day!”


Verified
4/5

2023-11-29

Roll make-up material

"The material added to a roll to make it 10 meters is too short and is only thrown away. It may fit a vertically challenged person, but it only covers part of my leg. I am losing one entire application. Other than that, I am very pleased with Vitality."


Rep reply posted 2023-11-30
A rep from Vitality Medical, Megan-VM, has responded:

“Thank you for taking the time to leave us a review and provide your feedback. We are always looking for ways to improve, if you have any issues or questions in the future please do not hesitate to give us a call.”