"My order was recieved and processed very quickly and was out for delivery two days after that. Thank you Vitality Medical for paying attention to detail with my
order. You Guys Rock! "
"Ordered this for my sister since the one she has went bad."
“Glad to learn your experience was a positive one. Hope to see you again in the near future!”
"Website was easy, thank you very much!!!!!!!’n"
“We're happy to hear that you had a positive experience with our website. We appreciate the feedback and your taking the time to leave a review, have a wonderful day!”
"Hard to believe you are asking for a review when Vitality cancelled our order saying item was backordered. Found another source and received item quickly. Very poor service."
“Thank you for the feedback. We’re sorry your experience wasn’t the best it could be. We are always looking for ways to increase customer satisfaction and apologize for any back ordered items. We will pass your comments along to management.”
"Good price, good product description and very quick delivery."
“Thank you for the positive review! We are happy to hear that you were all around pleased with everything so far. We look forward to seeing you again!”
"The banner said I would get a 5% discount if I gave you my email address to sell. I didn't receive it. The other banner said I would get an additional 5% discount for letting you send me text messages. I didn't receive it."
“We apologize for any coupon issues, we will take a look into this matter, please watch your email for any updates. Unfortunately, only one discount is applicable per order but if you have any issues in the future please do not hesitate to give us a call. Thank you and have a great day. ”
"The stores near us over charge for their tests. Having a large family, makes it difficult to afford them.
Buying them here, is not only affordable, the service is great and they arrive in a timely manner."
“Thank you for the positive review! We are glad to know you had a positive experience from ordering to receiving the product. We hope you enjoy the rest of your day! ”
"I'm happy and surprised, I found this item online, and surprised of the price."
“Thank you for the positive review! We are so happy to hear that you were able to find the items you needed here at a price you are pleased with. We look forward to working with you again, have a great day!”
"Vitality delivers and I’m so happy with my tens unit. "
“That is wonderful to hear, thank you for your business and for leaving us a review. We look forward to working with you again, have an amazing day!”
"Used free shipping coupon code FS125 and I don’t think it went through. "
“Thanks for your feedback. We’re sorry to hear you're disappointed, in order to obtain the free shipping it must be changed from the auto-generated 5-10 day option to the 7-10 day option for discounted shipping. If you have any questions in the future please don't hesitate to reach out to us we'd love to help. Please also watch your email for any updates and we hope you have a great day.”
"Always easy to use web page and easy checkout."
“We're happy to hear that you had a positive experience with our website. We appreciate the feedback and your taking the time to leave a review, have a wonderful day!”
"I'll **** back after I receive the item"
“We appreciate the review. Thanks for taking the time. Have a wonderful day!”
"On time delivery and good price. "
“That’s wonderful to hear. Thanks so much for leaving us a review. We will share this with the team!”
"Considered the shipping charges to be high. "
“We are sorry that you are disappointed with regard to shipping but appreciate your feedback. Your comments will be passed along to the team.”
"It's been a bit confusing trying to locate the different products but I managed after an hour"
“Thank you for taking the time to leave us a review and provide your feedback. We are always looking for ways to improve, if you have any issues in the future please do not hesitate to give us a call.”
A rep from Vitality Medical, Megan-VM, has responded:
“Thanks so much for the kind words and for taking the time to provide us with a review of your experience. We’re delighted to hear that it was pleasant and you got your needs taken care of. We hope to see you again, have an amazing day!”