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Product & services pricing
3.77/5
Chance of future purchase:
3.72/5
Shipping & packaging:
3.66/5
Customer service:
3.45/5
Return/Replacement policy:
3.34/5

Verified
3/5

2023-12-01

"Unable to ship overnight or on weekends for needed medical supply.,"


Rep reply posted 2023-12-06
A rep from Vitality Medical, Megan-VM, has responded:

“We are sorry that you are disappointed with regard to shipping but appreciate your feedback. Your comments will be passed along to the team.”


Verified
3/5

2023-12-01

DISCOUNT

"TOO DIFFICULT ,TOO MUCH TIME TO GET A $1.30 DISCOUNT"


Rep reply posted 2023-12-06
A rep from Vitality Medical, Megan-VM, has responded:

“We are sorry that you are disappointed but appreciate your feedback. We are committed to providing you with a great experience and hope you give us another chance in the future. ”


Verified
1/5

2023-12-01

Never arrived

"Never arrived. Ordered for my disabled bf and was extremely disappointed it never came. "

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Rep reply posted 2023-12-06
A rep from Vitality Medical, Megan-VM, has responded:

“Thank you for the constructive criticism, and sorry we couldn’t make it a better experience. Your comments will be passed along to the management team to take a look into and reach out. ”


Verified
4/5

2023-12-01

"Fast & efficient. Website easy to work with."


Rep reply posted 2023-12-01
A rep from Vitality Medical, Megan-VM, has responded:

“We are so delighted to hear your feedback. Thank you for your business and your positive review, we look forward to serving you again soon!”


Verified
5/5

2023-12-01

excellent service

"Very quick response and delivery! Many thanks."

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Rep reply posted 2023-12-01
A rep from Vitality Medical, Megan-VM, has responded:

“We're happy to hear that you had a positive experience with your order. Thank you for your feedback and for taking the time to leave a review.”


Verified
5/5

2023-12-01

Good experience

"Ordering was easy, delivery was seamless"

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Rep reply posted 2023-12-01
A rep from Vitality Medical, Megan-VM, has responded:

“Thank you for the positive review! We are glad to know you had a positive experience from ordering to receiving the product. We hope you enjoy the rest of your day! ”


Verified
5/5

2023-12-01

Great company!

"The site was easy to navigate and checkout was a breeze."


Rep reply posted 2023-12-01
A rep from Vitality Medical, Megan-VM, has responded:

“We are so happy to hear that it was an easy ordering process, thank you for leaving us a review, we hope you enjoy the rest of your day! ”


Verified
5/5

2023-12-01

last purchase

"it went well. very pleased with the product"

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Rep reply posted 2023-12-01
A rep from Vitality Medical, Megan-VM, has responded:

“Glad to learn your experience was a positive one. Hope to see you again in the near future!”


Verified
4/5

2023-12-01

Recharge your skin!

"I used this in the hospital. Works great for phoriasis. Love my skin again "


Rep reply posted 2023-12-01
A rep from Vitality Medical, Megan-VM, has responded:

“We are so happy to hear that, thank you for taking the time to leave us a review. We look forward to serving you again, have a great day!”


Verified
4/5

2023-12-01

Perfect

"It's great love this place . Will order again from here"


Rep reply posted 2023-12-01
A rep from Vitality Medical, Megan-VM, has responded:

“We’re thrilled to get this kind of feedback. Thank you for taking the time to review us. See you next time!”


Verified
5/5

2023-12-01

my liquid supplement

"Product came quickly. Securely packed. Product was fresh."

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Rep reply posted 2023-12-01
A rep from Vitality Medical, Megan-VM, has responded:

“We are pleased to hear you received your order in a timely manner and that you are pleased with the item. Thanks for the review. We hope you enjoy the rest of your day! ”


Verified
1/5

2023-11-30

I had to buy five

"I tried to get a product that mom needs. Unfortunately, I cannot buy one of them. I had to buy five of them.
Also, when I call to see if I can buy one. The first person that I talked to said they would call me back to try to fix the problem. He never called me back.
"


Rep reply posted 2023-12-01
A rep from Vitality Medical, Megan-VM, has responded:

“We are sorry that you are disappointed but appreciate your feedback. We apologize for any frustration and that the item is only available in a case of 5. We will relay your comments to the team. ”


Verified
5/5

2023-11-30

Best rinseless bodywash

"I l9ve this bodywash. Light scent and works great."


Rep reply posted 2023-12-01
A rep from Vitality Medical, Megan-VM, has responded:

“We are so happy to hear that you are pleased with the item and that it works so well for you. Thank you for leaving us a review, we hope you have a great day!”


Verified
3/5

2023-11-30

Still Waiting

"Your representative Neph got back to me right away. However, I am still waiting to receive the authorization return label, so I can return the medical supplies that did not work for me, back to Vitality Medical."


Rep reply posted 2023-12-01
A rep from Vitality Medical, Megan-VM, has responded:

“We're sorry to hear that, we value your business and will be taking a look into this matter. We apologize for any frustration this may have caused.”


Verified
5/5

2023-11-30

Great for my Poodles

"I use Vitality Medical pads for my poodles. Much better than ones for dogs, and more economical. "


Rep reply posted 2023-12-01
A rep from Vitality Medical, Megan-VM, has responded:

“We are so happy to hear that you are pleased with the item and they work well for you. Thank you for leaving us a review, we hope you have a great day!”