"Had to come back 2x to get discount code to work and get payment to process. "
"Had 1 pair of this type sock in Hospital for 8 days with Covid in 2020. Love the socks.
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“We are so happy to hear that you are pleased with the item and that it works well for you. Thank you for leaving us a review, we hope you have a great day!”
"This company has been absolutely amazing for supplies my son needs while we dont have insurance. I'd recommend 10/10"
“We are so happy to hear that, thank you for taking the time to leave us a review. We look forward to serving you again, have a great day!”
"Very good price and convinience website "
“We're happy to hear that you had a positive experience with our website and that you are pleased with our prices. Thank you for your business and your positive review.”
"Thank you for easy and convienant service"
“We are so happy to hear that, thank you for taking the time to leave us a review. We look forward to serving you again, have a great day!”
"it was very simple and easy to understand"
“That is wonderful to hear, thank you for your business and for leaving us a review. We look forward to working with you again, have an amazing day!”
"This is a great company with wonderful service and conscientious people to order from. "
“We are so happy to hear that, thank you for taking the time to leave us a review. We look forward to serving you again, have a great day!”
"Well from the speed of the webpages, ordering, and final purchase the experience was totally efficient and effective. I hope the rest of the process goes smoothly. Would like to be a repeat customer."
“Thank you for the positive review! We are happy to hear that you were all around pleased with everything so far. We look forward to seeing you again!”
"Vitality Medical has lower prices then most of the medical sites I have looked at. That is why I order from them. And the delivery usually only takes two days at the most 3!!!"
“We are happy to hear that you are pleased with our prices and that the items get to you in a timely manner. Thank you for your business and your positive review.”
"Ordered this for rotator surgery recovery. Ordered 5 days prior to surgery with 2 day shipping. The company waited until I called to cancel 4 days later to finally ship. Whats the pont in offering fast shipping options if you aren't going to ship it in a timely manner? When I called, they told me they were a drop ship company, so returning it is going to be impossible. Never do business with them again!!!!!"
“Thank you for the feedback. We’re sorry your experience wasn’t the best it could be but appreciate you bringing this to our attention. We are always looking for ways to increase customer satisfaction and apologize for any frustration. We will pass your comments along to the management team to take a look into this matter. ”
"Easy to purchase and set up for purchase "
“We are so happy to hear that, thank you for taking the time to leave us a review. We look forward to serving you again, have a great day!”
"No confirmation notice. Dunno if it went through. "
“We apologize for any confirmation issues, we will take a look into this matter, please watch your email for any updates. If you have any issues in the future please do not hesitate to give us a call. Thank you and have a great day. ”
"They have a good selection and fast shipping that I needed. "
“That’s wonderful to hear. Thanks so much for leaving us a review. We will share this with the team!”
"Easy to order..quick shipment. Very efficient. Thanks"
“We are happy to hear that the order got to you so quickly, thank you for taking the time to leave a review, have an amazing day!”
"The info provided met with my requirements, pictures helped, video was clear & concise. If an 88 yr old understood, everyone else should also."
“Thanks so much for the kind words, have a wonderful day!”
A rep from Vitality Medical, Megan-VM, has responded:
“Thank you for the feedback. We’re sorry your experience wasn’t the best it could be. Your comments will be passed along to the management team.”