"on line ordering to confusing and no discreet shipping need lots of improvments on both"
"Had to hunt to hard for the product "
“We are sorry that you are disappointed but appreciate your feedback. If theres anything we can do in the future please feel free to let us know. ”
"Didn't get the 5% discount code despite providing my phone number and email."
“We apologize for any coupon issues or confusion, please be aware of any exemptions or exclusions as only one discount is applicable per order and this shows one already applied. If you have any issues or questions in the future please do not hesitate to give us a call. Thank you and have a great day. ”
"Simple & quick. dsfsdfsdfdsfsfsfs"
“That’s wonderful to hear. Thanks so much for leaving us a review. We will share this with the team!”
"I had a hard time finding the 2 oz screw cap in a case. I think I've ordered from you before. It went very easily and quickly."
“We appreciate the review. Thanks for taking the time. Have a wonderful day!”
" Like The Price But Shipping No"
“We are sorry that you are disappointed with regard to shipping but appreciate your feedback. Your comments will be passed along to the team.”
"It was easy and smooth going. I love it. "
“We are so happy to hear that, thank you for taking the time to leave us a review. We look forward to serving you again, have a great day!”
"Quality Product. Prompt shipping."
“We are so happy to hear that you are pleased with the item and that you received your order in a timely manner. Thank you for leaving us a review, we hope you have a great day!”
"Finally able to buy what my special needs son wants"
“Thank you for the positive review! We are so happy to hear that you were able to find the items you needed here. We look forward to working with you again, have a great day!”
"Easy to order, quick to arrive"
“Were very happy to hear that the ordering process was easy and the items got to you in a timely manner, thank you for taking the time to leave a review. ”
"There are certain products my family needs, and this website has most of it for a reasonable price."
“That is wonderful to hear, thank you for your business and for leaving us a review. We look forward to working with you again, have an amazing day!”
"Very detailed information and great features "
“We're happy to hear that you had a positive experience with our website. We appreciate the feedback and your taking the time to leave a review, have a wonderful day!”
"It was easy to find what I was looking for."
“We are happy to hear that it was easy to find the item you were looking for on our site, thank you for leaving a review, have an amazing day!”
"I was able to find and place my order without any problems."
“We’re thrilled to get this kind of feedback. Thank you for taking the time to review us. See you next time!”
"With most companies having terrible service and so stressful trying to get supplies even though I have to pay out of pocket not going through a company let me say it had been simple, affordable, exactly what I ordered and need and most of all fast service. I'm thankful for Vitality Medical they've help me be less stressed about doing this on my own. "
“Thank you for the positive review! We are happy to hear that you were all around pleased with everything so far. We look forward to seeing you again!”
A rep from Vitality Medical, Megan-VM, has responded:
“Thank you for the feedback, we apologize the experience was less than you had expected. It’s important for us to know how we can better serve our customers and your comments will be shared with the team.”