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Product & services pricing
3.76/5
Chance of future purchase:
3.71/5
Shipping & packaging:
3.66/5
Customer service:
3.44/5
Return/Replacement policy:
3.34/5

Verified
5/5

2023-11-26

Needle little poke for B12

"Quick and EZ.. Like most men.."


Rep reply posted 2023-11-29
A rep from Vitality Medical, Megan-VM, has responded:

“So glad you had a great experience, we look forward to working with you again, have a great day!”


Verified
3/5

2023-11-26

Website isn't the easiest to use.

"Difficult to find items. Difficult to find past orders and subscriptions. Your website just isn't the easiest to use."


Rep reply posted 2023-11-29
A rep from Vitality Medical, Megan-VM, has responded:

“We're very sorry that you had an unsatisfactory experience on our website. If you have any issues in the future please do not hesitate to give us a call. Thank you and have a great day. ”


Verified
3/5

2023-11-26

Easy Peasy

"Glad to see the description of how much fluids a diaper can hold, and the wordings helped pick the perfect choice."


Rep reply posted 2023-11-29
A rep from Vitality Medical, Megan-VM, has responded:

“Thanks for the review and feedback we hope to see you again soon!”


Verified
5/5

2023-11-26

Holiday happy

"It is great to get savings on medical products that are apart of everyday life. Thank you for the holiday discount. It almost covered the shipping"


Rep reply posted 2023-11-29
A rep from Vitality Medical, Megan-VM, has responded:

“We are so happy to hear that, thank you for taking the time to leave us a review. We look forward to serving you again, have a great day!”


Verified
1/5

2023-11-26

"said shop small would not work"


Rep reply posted 2023-11-29
A rep from Vitality Medical, Megan-VM, has responded:

“We apologize for any coupon issues, we will take a look into this matter, and feel free to send the coupon code you were attempting to use to support@vitalitymedical.com, please watch your email for any updates. If you have any issues in the future please do not hesitate to give us a call. Thank you and have a great day. ”


Verified
5/5

2023-11-26

best price around!

"beats the other competitors in pricing - especially with the discount offer!"


Rep reply posted 2023-11-29
A rep from Vitality Medical, Megan-VM, has responded:

“We are happy to hear that you are pleased with our prices. Thank you for your business and your positive review, we look forward to serving you again soon!”


Verified
5/5

2023-11-25

Ease of placing Order

"Love the discounts and Love the options for auto shipping. "


Rep reply posted 2023-11-29
A rep from Vitality Medical, Megan-VM, has responded:

“That is wonderful to hear, thank you for your business and for leaving us a review. We look forward to working with you again, have an amazing day!”


Verified
5/5

2023-11-25

PK

"Products I need at a great price!"


Rep reply posted 2023-11-29
A rep from Vitality Medical, Megan-VM, has responded:

“We are happy to hear that you are pleased with our prices. Thank you for your business and your positive review.”


Verified
5/5

2023-11-25

Great device for COPD patients

"This device has greatly helped my husband with loosening mucus buildup due to chronic COPD"


Rep reply posted 2023-11-29
A rep from Vitality Medical, Megan-VM, has responded:

“We are so happy to hear that you are pleased with the item and that it works so well for you. Thank you for leaving us a review, we hope you have a great day!”


Verified
4/5

2023-11-25

Not hard to reorder

"Easy to set up reorder, a bit harder to figure out the discounts. And I turned off auto-ship but somehow got an auto-ship discount after doing so. "


Rep reply posted 2023-11-29
A rep from Vitality Medical, Megan-VM, has responded:

“Thank you for taking the time to leave us a review and provide your feedback. We are always looking for ways to improve and will relay this to the team to look into, if you have any issues in the future please do not hesitate to give us a call.”


Verified
5/5

2023-11-25

A true hidden gem

"I had no clue I could purchase Saline for my nebulizer online without a prescription. I have been going to urgent care paying co pays just to get a prescription. This is so much easier and at my leisure. "


Rep reply posted 2023-11-29
A rep from Vitality Medical, Megan-VM, has responded:

“We are happy to hear that it was easy to find the item you were looking for on our site, thank you for leaving a review, have an amazing day!”


Verified
5/5

2023-11-25

so easy, so helpful

"When trying to take care of a loved one at home it can be exhausting, frightening, and frustrating. This is especally true if one is not of the medical field to begin with. I feel like I was thrown into the deep end of the pool.
Your website has helped me so much to learn what is available for different situations. And you have saved us in costs, usually not covered by insurance, at a time when it is most welcome. Thank you. Also, I have precious little time to spend on the computer, and no time to waste. Ordering has been Quick, Easy, and Simple. Thank you again
"


Rep reply posted 2023-11-29
A rep from Vitality Medical, Megan-VM, has responded:

“Thanks so much for the kind words and for taking the time to provide us with a review of your experience. We’re delighted to hear that it was pleasant and you got your needs taken care of. We hope to see you again, have an amazing day!”


Verified
5/5

2023-11-25

Scissor Girl!

"I have purchased multiple types and pairs of scissors (my boyfriend is an Ostomate) for use in several necessary locations. Am VERY satisfied, not only with the service but with the quality of every pair! We cannot live without scissors and these make our lives much easier! Thank you!"


Rep reply posted 2023-11-29
A rep from Vitality Medical, Megan-VM, has responded:

“That is wonderful to hear, thank you for your business and for leaving us a review. We look forward to working with you again, have an amazing day!”


Verified
4/5

2023-11-25

every easy to search and order just could not get my coupon to apply for th 20 percent off only sad part

"site very easy to use but could not get any discount coupons to apply"


Rep reply posted 2023-11-29
A rep from Vitality Medical, Megan-VM, has responded:

“We apologize for any coupon issues, please feel free to send the coupon code you were attempting to use to support@vitalitymedical.com and we can take a look into this. If you have any issues in the future please do not hesitate to give us a call. Thank you and have a great day.”


Verified
5/5

2023-11-25

Quick

"Fast and easy during the week. Saturdays...no delivery here. Order Monday morning, here on Tuesday afternoon. At that rate, it's Saturday morning now...it will get here on Tuesday afternoon."


Rep reply posted 2023-11-29
A rep from Vitality Medical, Megan-VM, has responded:

“We are pleased to hear you received your order in a timely manner. Thanks for the review. We hope you enjoy the rest of your day! ”