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Product & services pricing
3.76/5
Chance of future purchase:
3.71/5
Shipping & packaging:
3.66/5
Customer service:
3.44/5
Return/Replacement policy:
3.34/5

Verified
5/5

2023-11-25

Excellent Product

"The cream so great and protective"


Rep reply posted 2023-11-29
A rep from Vitality Medical, Megan-VM, has responded:

“We are so happy to hear that you are pleased with the item and that it works so well for you. Thank you for leaving us a review, we hope you have a great day!”


Verified
2/5

2023-11-25

crummy experience

"Its flagged as a fraud type of a transaction
Your 27/7 is bogus/non-existant
"


Rep reply posted 2023-11-29
A rep from Vitality Medical, Megan-VM, has responded:

“Thank you for the feedback. We’re sorry your experience wasn’t the best it could be but appreciate you taking the time to relay this. We will share this with the team.”


Verified
4/5

2023-11-25

Easy Order

"Quick and easy to order had exactly what I wanted."


Rep reply posted 2023-11-29
A rep from Vitality Medical, Megan-VM, has responded:

“We are so happy to hear that it was an easy ordering process, thank you for leaving us a review, we hope you enjoy the rest of your day! ”


Verified
4/5

2023-11-25

Yearly order

"I order my supplies about every 10-12 months. Try to get things on sale. Black Friday is a good time! "


Rep reply posted 2023-11-29
A rep from Vitality Medical, Megan-VM, has responded:

“Glad to learn your experience was a positive one. Hope to see you again in the near future!”


Verified
5/5

2023-11-24

Product quality and delivery

"Arrived right when promised"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Rep reply posted 2023-11-29
A rep from Vitality Medical, Megan-VM, has responded:

“We are pleased to hear you received your order in a timely manner. Thanks for the review. We hope you enjoy the rest of your day! ”


Verified
4/5

2023-11-24

I hope is a good product

"I could not use the coupon because my phone told me that I get extra charges to send messages to you."


Rep reply posted 2023-11-29
A rep from Vitality Medical, Megan-VM, has responded:

“We apologize for any coupon issues, please feel free to send the coupon code you were attempting to use to support@vitalitymedical.com and we can take a look into this. If you have any issues in the future please do not hesitate to give us a call. Thank you and have a great day.”


Verified
5/5

2023-11-24

Quick and Easy ordering

"I've ordered a lot of supplies through Vitality and have never had a problem."


Rep reply posted 2023-11-29
A rep from Vitality Medical, Megan-VM, has responded:

“We’re thrilled to get this kind of feedback. Thank you for taking the time to review us. See you next time!”


Verified
5/5

2023-11-24

Easy and efficient

"Quick and easy to use their website. Customer service was very responsive and helpful when we needed them or had concerns. "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Rep reply posted 2023-11-29
A rep from Vitality Medical, Megan-VM, has responded:

“Thanks so much for the kind words and for taking the time to provide us with a review of your experience. We’re delighted to hear that our team made your experience pleasant and got your needs taken care of. We hope to see you again, have an amazing day!”


Verified
5/5

2023-11-24

GREAT AS ALWAYS!

"EASY TO ORDER, AND ORDER COMES QUICKLY!"


Rep reply posted 2023-11-29
A rep from Vitality Medical, Megan-VM, has responded:

“We are so happy to hear that it was an easy ordering process, and that you received your order in a timely manner. Thanks for the review. We hope you enjoy the rest of your day! ”


Verified
5/5

2023-11-24

CPAP FILTERS

"EASY TO ORDER MY SUPPLIES.
SHIPS DIRECTLY TO MY HOME.
"


Rep reply posted 2023-11-29
A rep from Vitality Medical, Megan-VM, has responded:

“Were very happy to hear that the ordering process was easy and that you were able to get the items you needed, thank you for taking the time to leave a review. ”


Verified
5/5

2023-11-24

Happy Camper

"Vitality Medical has provided an outstanding service to me. Thanks so much."


Rep reply posted 2023-11-29
A rep from Vitality Medical, Megan-VM, has responded:

“That is wonderful to hear, thank you for your business and for leaving us a review. We look forward to working with you again, have an amazing day!”


Verified
4/5

2023-11-24

OK

"Took a bit to enter all data and "


Rep reply posted 2023-11-29
A rep from Vitality Medical, Megan-VM, has responded:

“Thank you for taking the time to leave us a review and provide your feedback. We are always looking for ways to improve, if you have any issues in the future please do not hesitate to give us a call.”


Verified
5/5

2023-11-24

A Perfect lift

"This is a tool for ED that has a very effective result. Easy to use. Takes a few times to get the hang of this process, but it does become a very effective tool. Makes life a lot easier. "


Rep reply posted 2023-11-29
A rep from Vitality Medical, Megan-VM, has responded:

“Thanks for the review and feedback we hope to see you again soon!”


Verified
4/5

2023-11-24

"The bariatric Pampers have been a lifesaver for me doing my time of struggle with illness. Fast shipping"


Rep reply posted 2023-11-29
A rep from Vitality Medical, Megan-VM, has responded:

“We are so happy to hear that you are pleased with the item and thank you for leaving us a review, we hope you have a great day!”


Verified
5/5

2023-11-24

Thankful.

"Greatly appreciate this product."


Rep reply posted 2023-11-29
A rep from Vitality Medical, Megan-VM, has responded:

“We are so delighted to hear your feedback. Thank you for your business and your positive review! ”