"Totally satisfied with customer service, quality of products, cost, shipping, technical experience ordering."
"I received the products in a timely manner
Thank you and God bless you "
“Really glad you had a positive experience. Thanks for reviewing. We look forward to serving you again soon!”
"very quick shipping and service"
“We are pleased to hear you received your order in a timely manner. Thanks for the review. We hope you enjoy the rest of your day! ”
"I appreciate vitality medical so very much. As an infusion nurse on the road, I can always restock quick on items I need for my patients. Prices are fair too. Thanks "
“We’re thrilled to get this kind of feedback and are happy to hear that it was a pleasant experience. Thank you for taking the time to review us, have a great day!”
"Your site is Super Easy to follow!"
“We're happy to hear that you had a positive experience with our website. We appreciate the feedback and your taking the time to leave a review, have a wonderful day!”
"Easy to find product, good description"
“That is wonderful to hear, thank you for your business and for leaving us a review. We look forward to working with you again, have an amazing day!”
"Easy Transaction. Great Inventory"
“We are so happy to hear that, thank you for taking the time to leave us a review. We look forward to serving you again, have a great day!”
"I purchased a product from Vitalitymedical that had a safety recall. I had purchased the same item from Amazon before and was notified on the same day the FDA issued the alert. I contacted Vitalitymedical twice but was told they did not receive any information regarding the recall. Days later, Vitalitymedical asked me to submit a form for a refund. A couple of weeks passed and I received a refund for the product and tax, but not the shipping cost which was around 15% of the total cost. The customer will incur the shipping cost."
“We're very sorry that you had an unsatisfactory experience with the service provided. We value your business and it's important for us to know how we can better serve our customers your comments will be shared with the management team to look into. ”
"The product is excellent. I have used these for many years. The overall experience is very good. Will order again when needed."
“We are so happy to hear that you are pleased with the item and that it works so well for you. Thank you for leaving us a review, we hope you have a great day!”
"It was easy to order.
I have a prescription - could it have been applied here.
"
“Were very happy to hear that the ordering process was easy with this item it is not an Rx-required item so that is all set, thank you for taking the time to leave a review. ”
"I had to call for more info and Agustine was very helpful and pleasant"
“Thank you for taking the time to provide us with a review of your experience. We are pleased to hear that our team made your experience pleasant and we look forward to seeing you again soon!”
"I have purchased many items from Vitality Medical. They have been prompt, courteous (when back ordered) and cost effective. Highly recommend. "
“Thank you from the bottom of our hearts for your business! We are pleased to hear you have a positive experience each time with us. We hope you enjoy the rest of your day. ”
"Great products and prices. I've consistently found all of medical items I required for my family. Thank you!"
“Thanks so much for the kind words and for taking the time to provide us with a review of your experience. We’re delighted to hear that it was pleasant and you got your needs taken care of. We hope to see you again, have an amazing day!”
"The item I desired was available and priced right. Shipping was not too high. I look forward to receiving the device."
“Glad to learn your experience was a positive one. Hope to see you again in the near future!”
"It was too quick to sell me something else"
“Thank you for the feedback. We’re sorry your experience wasn’t the best it could be but appreciate you taking the time to relay this. We will share this with the team.”
A rep from Vitality Medical, Megan-VM, has responded:
“Thank you for the positive review! We are happy to hear that you were all around pleased with everything so far. We look forward to seeing you again!”