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Product & services pricing
3.77/5
Chance of future purchase:
3.71/5
Shipping & packaging:
3.66/5
Customer service:
3.45/5
Return/Replacement policy:
3.35/5

Verified
5/5

2023-11-01

great

"i was able to find what i needed in the correct size and it was free shipping"


Rep reply posted 2023-11-01
A rep from Vitality Medical, Megan-VM, has responded:

“We are so happy to hear that, thank you for taking the time to leave us a review. We look forward to serving you again, have a great day!”


Verified
5/5

2023-11-01

Grateful

"Easy to purchase what I need for my contacts."


Rep reply posted 2023-11-01
A rep from Vitality Medical, Megan-VM, has responded:

“We are so happy to hear that it was an easy ordering process, thank you for leaving us a review, we hope you enjoy the rest of your day! ”


Verified
5/5

2023-11-01

CareGiver247

"1. One Stop Shop for Wound Care at home supplies.
2. Prices fair.
3. From order to door…5
"


Rep reply posted 2023-11-01
A rep from Vitality Medical, Megan-VM, has responded:

“Thank you for the positive review! We are happy to hear that you were all around pleased with everything. We look forward to seeing you again!”


Verified
5/5

2023-11-01

Great service

"Great service, quick and reliable"


Rep reply posted 2023-11-01
A rep from Vitality Medical, Megan-VM, has responded:

“We’re thrilled to get this kind of feedback. Thank you for taking the time to review us. See you next time!”


Verified
5/5

2023-11-01

Great products

"Found exactly what I needed great site for diabetic supplies. "


Rep reply posted 2023-11-01
A rep from Vitality Medical, Megan-VM, has responded:

“Thank you for the positive review! We are so happy to hear that you were able to find the items you needed here. We appreciate the feedback and your taking the time to leave a review, have a wonderful day!”


Verified
5/5

2023-11-01

Immediate replacement

"After initial difficulty in getting information regarding replacement of my suction machine, I was surprised and extremely impressed to receive my replacement prior to my return of the original suction machine. Great response."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Rep reply posted 2023-11-01
A rep from Vitality Medical, Megan-VM, has responded:

“That is wonderful to hear, we are glad that was able to resolved and you got taken care of. We appreciate you taking the time to leave a review, have a wonderful day!”


Verified
5/5

2023-11-01

Easy navi

"Website was easy to navigate and find my item"


Rep reply posted 2023-11-01
A rep from Vitality Medical, Megan-VM, has responded:

“We're happy to hear that you had a positive experience with our website. We appreciate the feedback and your taking the time to leave a review, have a wonderful day!”


Verified
5/5

2023-11-01

Quick and easy!

"Vitality always has what I need, and I get it fast!"


Rep reply posted 2023-11-01
A rep from Vitality Medical, Megan-VM, has responded:

“That’s wonderful to hear. Thanks so much for leaving us a review. We will share this with the team!”


Verified
5/5

2023-10-31

Glad I found this company

"Had a hard to find item that we needed. Also, shipping was quicker than expected."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process

Rep reply posted 2023-11-01
A rep from Vitality Medical, Megan-VM, has responded:

“Glad to learn your experience was a positive one. Hope to see you again in the near future!”


Verified
4/5

2023-10-31

"The discounts have a very short shelf life. Wish they lasted longer."


Rep reply posted 2023-11-01
A rep from Vitality Medical, Megan-VM, has responded:

“Thank you for the feedback, we apologize the experience was less than you had expected. It’s important for us to know how we can better serve our customers and your comments will be shared with the team.”


Verified
5/5

2023-10-31

EXCELLENT

"GOOD- BEST PRODUCT AND SERVICE"


Rep reply posted 2023-11-01
A rep from Vitality Medical, Megan-VM, has responded:

“We are so happy to hear that, thank you for taking the time to leave us a review. We look forward to serving you again, have a great day!”


Verified
3/5

2023-10-31

First time use

"Never used this was hard to navigate."


Rep reply posted 2023-11-01
A rep from Vitality Medical, Megan-VM, has responded:

“We're very sorry that you had an unsatisfactory experience on our website. We would like to gather some more information so that we can improve the experience in the future. If you'd like to provide feedback as to the specific problem please contact support@vitalitymedical.com”


Verified
4/5

2023-10-31

"We'll see how good product is after first delivery "


Rep reply posted 2023-11-01
A rep from Vitality Medical, Megan-VM, has responded:

“Thanks for the great review. We look forward to hearing from you again soon!”


Verified
5/5

2023-10-30

Easy to order

"Easy to find items and order. Ordered in the past and received everything on time. "


Rep reply posted 2023-11-01
A rep from Vitality Medical, Megan-VM, has responded:

“Were very happy to hear that the ordering process was easy and that you were able to get the items you needed, thank you for taking the time to leave a review. ”


Verified
5/5

2023-10-30

Easy peezy

"Great website, I was able to find the exact product I needed. I appreciate the seasonal discount code sent to the email list, too!"


Rep reply posted 2023-11-01
A rep from Vitality Medical, Megan-VM, has responded:

“Hello, we are happy to hear that it was easy to find the item you were looking for on our site, thank you for leaving a review, have an amazing day!”