"Easy to search and order product."
"I AM CAREGIVER TO MY 95 YEAR OLD MOTHER. I HAVE USED YOUR PRODUCTS FOT THE PAST YEAR AND THESE ITEMS HAVE MADE CARING FOR MOM MUCH EASIER"
“Thanks so much for the kind words and for taking the time to provide us with a review of your experience. We’re delighted to hear that it was pleasant and you got your needs taken care of. We hope to see you again, have an amazing day!”
"Always able to find what I am looking fir"
“Really glad you had a positive experience. Thanks for reviewing. We look forward to serving you again soon!”
"I've been ordering ostomy products as my mom recently had surgery. It has been easy to find everything we need in a single place and have supplies shipped super fast! It just makes this change in life so much easier."
“We are happy to hear that it was easy to find the item you were looking for on our site and that we can be of assistance in getting you those items, thank you for leaving a review, and have an amazing day!”
"Purchasing was fast and easy checkout process! Thank you!"
“We are so happy to hear that it was an easy ordering process, thank you for leaving us a review, we hope you enjoy the rest of your day! ”
"I think you need to work on your page. Slow to respond."
“We're very sorry that you had an unsatisfactory experience on our website. It’s important for us to know how we can better serve our customers and your comments will be shared with the team.”
"This is my first time applying, and it looks great."
“Glad to learn your experience was a positive one. Hope to see you again in the near future!”
"The representative Jackelyn doesn't have full information about 15 % free shipping about cancelation
I do have to order in the web site for that reason "
“Thank you for the feedback. We’re sorry your experience wasn’t the best it could be. Your comments will be passed along to the management team to take a look into. ”
"Would be nice to know when placing order where it’s shipped from so we can calculate approximately delivery day since I am in real need of the product."
“Thank you for taking the time to leave us a review and provide your feedback. Typically the shipping method will give more of an idea of when to expect the item, being as we are a drop-ship company they will come from the closest warehouse with the items available within the time frame chosen. If you have any questions in the future please do not hesitate to give us a call. Thank you and have a great day!”
"Sports chiropractic practice."
“We appreciate the review. Thanks for taking the time. Have a wonderful day!”
"Website and price was great. Hope delivery is as good."
“We are happy to hear that you are pleased with our prices and that you had a positive experience with our website. We appreciate the feedback and your taking the time to leave a review, have a wonderful day!”
"Always have what I'm looking for. Shipping is fast and discreet. I highly recommend this company for your medical supplies. "
“Thank you for the positive review! We are happy to hear that you were all around pleased with everything. We look forward to seeing you again!”
"the recaptcha thing at the end gave me a fright!"
“Thank you for the feedback. We’re sorry to hear that but, your comments will be passed along to the team. We hope you have a great day!”
"Sent mixed messages about the availability and delivery of my purchase. "
“Thank you for the feedback. We’re sorry your experience wasn’t the best it could be and apologize for any confusion but appreciate you taking the time to relay this. Your comments will be shared with the team.”
"It was easy to find what I needed. The site gave me all the information I needed to make a purchase. "
“Really glad you had a positive experience. Thanks for reviewing. We look forward to serving you again soon!”
A rep from Vitality Medical, Megan-VM, has responded:
“We are so happy to hear that it was an easy ordering process, thank you for leaving us a review, we hope you enjoy the rest of your day! ”