"They have items available when others do not. I have always received items earlier than promised. Prices a fair. I don't know why anyone would shop any where else."
"Usually have everything I want "
"Despite purchasing the exact specifications that I was given by staff to match a needle by a different manufacturer, the use of this needle was much more painful. Now I’m left with 100 unusable needles "
“We're very sorry that you were disappointed with the product you received. We appreciate your feedback and are taking a look into this matter. I apologize for any frustration this may have caused.”
"Easy sign up and nice selections.. Thank you from Sonoma, Ca"
“Hello, thank you for the positive review! We are so happy to hear that you were able to find the items you needed here. We look forward to working with you again, have a great day!”
"Easy ordering and I received the order in good time. Good prices and ship discount for auto ordering."
“We're happy to hear that you had a positive experience with your order. Thank you for your feedback and for taking the time to leave a review. ”
"I was looking for specific brand of stockings and they had many options with with color, sizing, and style. However, every single item was listed, so it was an extremely long page. The layout should be different, it should have buttons for options or such. Because why would you want the customer to scroll all throughout, just to find what they need. And its even more tiresome when looking at it through a phone. And when I added two different stockings with different colors and styles, the picture in the same for each one. why? the picture should reflect on what the item actually is. That way customers are not confused."
“Thank you for taking the time to leave us a review and provide your feedback. We are always looking for ways to improve and will relay these comments to the team, if you have any issues in the future please do not hesitate to give us a call.”
"Ordinary experience. Nothing special."
“Thank you for taking the time to leave us a review and provide your feedback. We are always looking for ways to improve, if you have any concerns in the future please do not hesitate to give us a call.”
"Keyed in toilet riser and was directed right to the information I was seeking. Data was complete and easy to understand. Pricing was front and center. All my questions prior to my search were answered after reading the description. I would recommend working with Vitality Medical."
“Thanks so much for the kind words and for taking the time to provide us with a review of your experience. We’re delighted to hear that it was pleasant and you got your needs taken care of. We hope to see you again, have an amazing day!”
"Hopefully product arrives soon and in order "
“We are sorry that you are disappointed, unfortunately, our prices are determined by our suppliers, and where we are able to obtain the items from we must abide by the pricing. We apologize for any frustration, your comments will be passed along to the team.”
"I signed up for a discount code, and could never find the number"
“We apologize for any coupon issues, we will take a look into this matter, please watch your email for any updates. If you have any issues in the future please do not hesitate to give us a call. Thank you and have a great day. ”
"Same item but different codes requiring more information and delaying order
Had to cancel order and use code from previous order."
“Thank you for the feedback. We’re sorry your experience wasn’t the best it could be but appreciate you taking the time to relay this. We will share this with the team.”
"Order was complicated regarding shuiping and billing address."
“We are sorry that you are disappointed but appreciate your feedback. We are committed to providing you with a great experience and hope you give us another chance in the future.”
"Always in stock with quick delivery. Priced reasonably "
“Thank you for the positive review! We are happy to hear that you were all around pleased with everything so far. We look forward to seeing you again!”
"Always in point ,awesome service,great products."
“We’re thrilled to get this kind of feedback. Thank you for taking the time to review us. See you next time!”
"Just tried to order more, at least 10 and was not able? It didn't say they weren't available"
“Thank you for the feedback. We’re sorry your experience wasn’t the best it could be. Your comments will be passed along to the management team. If there's anything we can do in the meantime please feel free to give us a call.”
A rep from Vitality Medical, Megan-VM, has responded:
“Hello, thank you for the positive review! We are so happy to hear you are pleased with the items and that it works well for you. We appreciate your feedback, have a wonderful day!”