"unable to register. kept saying passwords didnt match, though they did. So had to check out w google... "
"I needed it soon, and the 2-3 days will work fine for me."
“We appreciate the review. Thanks for taking the time. Have a wonderful day!”
"It took four tries to get my order to go through, and there was no indication of why it was not taking. I just kept "changing" stuff back to what it was and it finally took. but very frustrating - it has never happened before"
“We are sorry that you are disappointed but appreciate your feedback. We are committed to providing you with a great experience and hope you give us another chance in the future. If you have any issues or questions in the future please do not hesitate to give us a call. Thank you and have a great day.”
"While I purchased tall toilets for my previous apartments, I came across the Toilevator just in time while I needed another toilet for my new Miami apartmen; now, moving yet again, I am purchasing two toilevators for my new North Palm Beach unit! I am not handicapped ONLY tall and need the extra height so as not to feel as if I am sitting on the floor!"
“Thank you for the positive review! We are so happy to hear that you were able to find the items you needed here. We look forward to working with you again, have a great day!”
"i will after i recieve the product i ordered"
“Thanks for the great review. We look forward to hearing from you again soon!”
"I have been purchasing supplies for an elderly parent the last few years. They have good prices and fast shipping. The item I purchase has free shipping so it is a very good buy."
“Thank you from the bottom of our hearts for your business! We are pleased to hear you have a positive experience each time with us. We hope you enjoy the rest of your day. ”
"Ordering online is quick and simple, and the product will arrive within the stated time, and frequently several days sooner. This is now my go to shop for a tracheotomy needs."
“Thank you for the positive review! We are happy to hear that you were all around pleased with everything. We look forward to seeing you again!”
"Questions are answered very quick by staff"
“Thank you for taking the time to provide us with a review of your experience. We are pleased to hear that our team made your experience pleasant and we look forward to seeing you again soon!”
"Love how easy it is to find the products I need for my medical needs."
“We're happy to hear that you had a positive experience with your order. Thank you for your feedback and for taking the time to leave a review.”
"Great prices and fast delivery "
“We are happy to hear that it was easy to find the item you were looking for and that they get to you in a timely manner, thank you for leaving a review, have an amazing day!”
"Item is exactly same as that provided with Foley catheter at the hospital."
“We appreciate the review. Thanks for taking the time. Have a wonderful day!”
"I appreciate their wide variety of supplies however it was disappointing that they were out of what I needed."
“Thank you for taking the time to leave us a review and provide your feedback. We are always looking for ways to improve, if you have any issues in the future please do not hesitate to give us a call and we may be able to help provide an alternate. ”
"Found what I needed in 3 minutes. "
“Were very happy to hear that the ordering process was easy and that you were able to get the items you needed, thank you for taking the time to leave a review. ”
"easy to use, fast shipping. Thank You"
“That is wonderful to hear, thank you for your business and for leaving us a review. We look forward to working with you again, have an amazing day!”
"Site quoted 5% discount if email provided. No such discount at checkout.!?!"
“We apologize for any coupon issues, we will take a look into this matter, please watch your email for any updates. For future instances, that code will have to be manually put in at the cart or checkout page. If you have any issues in the future please do not hesitate to give us a call. Thank you and have a great day. ”
A rep from Vitality Medical, Megan-VM, has responded:
“Thank you for the feedback, we apologize the experience was less than you had expected. It’s important for us to know how we can better serve our customers and your comments will be shared with the team to take a look into. ”