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Product & services pricing
3.76/5
Chance of future purchase:
3.72/5
Shipping & packaging:
3.67/5
Customer service:
3.45/5
Return/Replacement policy:
3.36/5

Verified
5/5

2023-09-23

The ****

"Easy to locate size and exact product needed."


Rep reply posted 2023-09-25
A rep from Vitality Medical, Megan-VM, has responded:

“Were very happy to hear that the ordering process was easy and that you were able to get the items you needed, thank you for taking the time to leave a review. ”


Verified
4/5

2023-09-22

Great wheels

"Great company to purchase from. Quality products and good prices."


Rep reply posted 2023-09-22
A rep from Vitality Medical, Megan-VM, has responded:

“We are happy to hear that you are pleased with our prices. Thank you for your business and your positive review. ”


Verified
5/5

2023-09-22

Thank you

"BD
All products are better
Glad I came to vitality to find you
"


Rep reply posted 2023-09-22
A rep from Vitality Medical, Megan-VM, has responded:

“Thank you for the positive review! We are glad to know you had a positive experience from ordering to receiving the product. We hope you enjoy the rest of your day! ”


Verified
5/5

2023-09-22

perfect fit

"I have been searching for these arm rest for awhile but everywhere they want to sell the entire walker. I found them here ordered them and they fit great and the shipping was quite quick."


Rep reply posted 2023-09-22
A rep from Vitality Medical, Megan-VM, has responded:

“We are happy to hear that it was easy to find the item you were looking for on our site, thank you for leaving a review, have an amazing day!”


Verified
5/5

2023-09-22

No better place for adult medical supplies

"They sell excellent medical supplies for incontinence , great choices and great prices.

You can order them in bulk, autoship, so no need to run out.
"


Rep reply posted 2023-09-22
A rep from Vitality Medical, Megan-VM, has responded:

“We are happy to hear that you are pleased with our prices. Thank you for your business and your positive review. Hope to see you again soon!”


Verified
1/5

2023-09-22

Beware! Ordered cancelled for no reason. No call back as promised.

"Ordered some catheter supplies for my father. The next day I get an email saying the order was cancelled. I called and they said the order was "flagged" and promised to call me back. I never got a call back. Wasted 2 days trying to order from this company."

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Pricing of products and services
Likelihood of customers making future purchases
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Rep reply posted 2023-09-22
A rep from Vitality Medical, Megan-VM, has responded:

“Thank you for the feedback. We're sorry that you had an unsatisfactory experience your comments will be passed along to the management team to look into. ”


Verified
5/5

2023-09-22

Great and fast service

"Although a little higher in cost for the time it took to get here was worth it. They had in stock what I had been waiting for and got it quick after odering"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
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Rep reply posted 2023-09-22
A rep from Vitality Medical, Megan-VM, has responded:

“Thank you for the positive review! We are glad to know you had a positive experience from ordering to receiving the product. We hope you enjoy the rest of your day! ”


Verified
5/5

2023-09-21

Good

"Ot was very simple and affordable to purchase"


Rep reply posted 2023-09-22
A rep from Vitality Medical, Megan-VM, has responded:

“We are happy to hear that you are pleased with our prices and the purchasing process. Thank you for your business and your positive review.”


Verified
5/5

2023-09-21

"Always the most reliable price, availability, and quick shipping"


Rep reply posted 2023-09-22
A rep from Vitality Medical, Megan-VM, has responded:

“We are happy to hear that you are pleased with our prices and the speed at which your order got to you. Thank you for your business and your positive review. ”


Verified
4/5

2023-09-21

brake adjustment

"extremely lightweight but you need a better schematic for adjusting the brakes"

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Rep reply posted 2023-09-25
A rep from Vitality Medical, Megan-VM, has responded:

“Thanks for the review and feedback we will share this with the team!”


Verified
5/5

2023-09-21

Great service, best prices

"Best prices on exactly what I wanted. Great service too."


Rep reply posted 2023-09-22
A rep from Vitality Medical, Megan-VM, has responded:

“Really glad you had a positive experience. Thanks for reviewing. We look forward to serving you again soon! ”


Verified
5/5

2023-09-21

Great service!

"I had purchased a bra made by an adaptive clothing seller for my elderly mother to see if she would like it. She loved it, so we wanted to order several more. But the original seller was out of stock in her size. Fortunately, I found Vitality Medical through a Google search, easily found the same bra in the right size (in white), and ordered it. The entire experience with Vitality was excellent--user-friendly website, ordering, payment method, speed of processing the order, delivery, etc. Thank you!"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process

Rep reply posted 2023-09-22
A rep from Vitality Medical, Megan-VM, has responded:

“That is wonderful to hear that you found the product you were looking for, thank you for your business and for leaving us a review. We look forward to working with you again, have an amazing day!”


Verified
5/5

2023-09-21

In need of diapers

"I have looked at several sites since my other supplier stopped Auto shipments. Hopefully, this is the last stop in my search for my incontinence issues. Thanks
If these Incontinent Briefs work as well as I hope I will be doing Auto orders.
"


Rep reply posted 2023-09-22
A rep from Vitality Medical, Megan-VM, has responded:

“Thanks for the great review. We look forward to seeing you again soon! ”


Verified
4/5

2023-09-21

No Tubings Galore

"Need more 25 ft to. 50 ft oxygen tubing choices and need to be available and not sold out! Would have ordered more if VM had the product."


Rep reply posted 2023-09-25
A rep from Vitality Medical, Megan-VM, has responded:

“Thank you for taking the time to leave us a review and appreciate your feedback. We are always looking for ways to improve, we will make sure to relay this to the team. ”


Verified
5/5

2023-09-21

my review

"Very easy purchase through the always reliable PayPal"


Rep reply posted 2023-09-22
A rep from Vitality Medical, Megan-VM, has responded:

“We are glad to hear the purchasing process for you was good. Thank you for your business and positive review. ”