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Product & services pricing
3.76/5
Chance of future purchase:
3.72/5
Shipping & packaging:
3.67/5
Customer service:
3.45/5
Return/Replacement policy:
3.36/5

Verified
5/5

2023-09-26

Powder

"The best antj-fungal powder on the market..."


Rep reply posted 2023-09-26
A rep from Vitality Medical, Megan-VM, has responded:

“We are so happy to hear that you are pleased with the item. Thank you for leaving us a review, we hope you have a great day!”


Verified
5/5

2023-09-26

Fast service!

"Items always arrive on time. Will but again!"


Rep reply posted 2023-09-26
A rep from Vitality Medical, Megan-VM, has responded:

“Thank you for the positive review! We are glad to hear the item worked so well for you. We look forward to serving you again soon!”


Verified
3/5

2023-09-25

shipping

"Shipping seemed a bit costly for the item"


Rep reply posted 2023-09-26
A rep from Vitality Medical, Megan-VM, has responded:

“We are sorry that you are disappointed with regard to shipping but appreciate your feedback. Your comments will be passed along to the team.”


Verified
4/5

2023-09-25

Sliding

"The computer checkout was frustrating, because it did not process when I pushed place order."


Rep reply posted 2023-09-26
A rep from Vitality Medical, Megan-VM, has responded:

“We're very sorry that you had an unsatisfactory experience on our website. If you have any issues in the future please do not hesitate to give us a call. Thank you and have a great day. ”


Verified
4/5

2023-09-25

Order was quick & correct

"Order was quick was packed correct. Will continue to use this company. "


Rep reply posted 2023-09-26
A rep from Vitality Medical, Megan-VM, has responded:

“We are pleased to hear you received your order in a timely manner. Thanks for the review. We hope you enjoy the rest of your day! ”


Verified
5/5

2023-09-25

Can Always find what we need on Vitality's website!

"I truly like shopping on Vitality's website! When all items look the same, I can search easily by product number and picture/description. Your fast shipping is a huge bonus!"


Rep reply posted 2023-09-26
A rep from Vitality Medical, Megan-VM, has responded:

“That is wonderful to hear, thank you for your business and for leaving us a review. We look forward to working with you again, have an amazing day!”


Verified
2/5

2023-09-25

Bad tracking info

"Tracking number cannot seem to be found."


Rep reply posted 2023-09-26
A rep from Vitality Medical, Megan-VM, has responded:

“Thank you for the feedback. We’re sorry your experience wasn’t the best it could be but appreciate you taking the time to relay this. When checking the tracking please bring up the courier web page and input the tracking link from there which should then be able to bring up the exact information that way. We will share this with the team.”


Verified
5/5

2023-09-25

Simply Vitality

"The site is very user friendly, the products are great, and the prices are reasonable."


Rep reply posted 2023-09-26
A rep from Vitality Medical, Megan-VM, has responded:

“Thank you for the positive review! We are happy to hear that you were all around pleased with everything so far. We look forward to seeing you again!”


Verified
5/5

2023-09-25

AMAZING!!

"FOUND ALL THE ITEMS I NEEDED AND FOR CHEAP PRICES!! LOVE THIS WEBSITE. "


Rep reply posted 2023-09-26
A rep from Vitality Medical, Megan-VM, has responded:

“We are so happy to hear that you were able to find the items you needed here at a price you are pleased with. We look forward to working with you again, have a great day!”


Verified
5/5

2023-09-24

Prompt delivery!

"Great price and prompt delivery!!!"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Rep reply posted 2023-09-26
A rep from Vitality Medical, Megan-VM, has responded:

“We are happy to hear that you are pleased with our prices and delivery. Thank you for your business and your positive review!”


Verified
5/5

2023-09-23

oh what a relief it is

"I'm glad we can go here to get exactly what we want and not have to shop all around and guess as to what we need."


Rep reply posted 2023-09-26
A rep from Vitality Medical, Megan-VM, has responded:

“Thank you for the positive review! We are so happy to hear that you were able to find the items you needed here. We look forward to working with you again, have a great day!”


Verified
4/5

2023-09-23

"Just disappointed there were no replacement tubs for the nebulizers."


Rep reply posted 2023-09-26
A rep from Vitality Medical, Megan-VM, has responded:

“Thank you for taking the time to leave us a review and provide your feedback. We are always looking for ways to improve, if you have any issues in the future please do not hesitate to give us a call and we can assist.”


Verified
2/5

2023-09-23

Crushed boxes

"Both boxes were crushed because not shipped in proper cardboard box. They were shipped in soft packaging. These trachs. are for my airway, I expected better."

Detailed Review Benchmark + -
Pricing of products and services
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Rep reply posted 2023-09-26
A rep from Vitality Medical, Megan-VM, has responded:

“Thank you for the constructive criticism, and sorry we couldn’t make it a better experience. Your comments will be passed along to the management team to take a look into. ”


Verified
5/5

2023-09-23

Quick

"Good price and quick shipping …………….thanks"


Rep reply posted 2023-09-25
A rep from Vitality Medical, Megan-VM, has responded:

“We are happy to hear that you are pleased with our prices and shipping. Thank you for your business and your positive review.”


Verified
5/5

2023-09-23

Hidden savings

"You guys provided for lower shipping costs with more choices."


Rep reply posted 2023-09-25
A rep from Vitality Medical, Megan-VM, has responded:

“We are so happy to hear that, thank you for taking the time to leave us a review. We look forward to serving you again, have a great day!”