"I was unable to order more than one case"
"Found exactly what I was looking for. The options available were presented very clearly to understand what I needed. Price was good. Excited to receive the wheelchair. "
“Thank you for the positive review! We are so happy to hear that you were able to find the items you needed here at a price you are pleased with. We look forward to working with you again, have a great day!”
"Lost progress, had to restart"
“We are sorry to hear that, if you have any issues in the future please do not hesitate to give us a call. Thank you and have a great day.”
"quick & easy to use on my laptop. "
“That’s wonderful to hear. Thanks so much for leaving us a review. We will share this with the team!”
"Muy bien gracias por aceptar mi compra"
“Gracias por la reseña y los comentarios, ¡esperamos volver a verte pronto!”
"You made ordering my products easy."
“We are so happy to hear that it was an easy ordering process, thank you for leaving us a review, we hope you enjoy the rest of your day! ”
"Tried to apply 10 $ off promo wouldn’t take it"
“We apologize for any coupon issues, please send the coupon code you were attempting to use to support@vitalitymedical.com and we can take a look into this. If you have any issues in the future please do not hesitate to give us a call. Thank you and have a great day.”
"Site is not very user friendly. It’s difficult to find the correct size in adult diapers."
“We're very sorry that you had an unsatisfactory experience on our website. We would like to gather some more information so that we can improve the experience for the future. If you'd like to provide feedback as to the specific problem please contact support@vitalitymedical.com or feel free to give us a call for any assistance.”
"Easy to find. Fair prices. Ease of ordering "
“Were very happy to hear that the ordering process was easy and that you were able to get the items you needed, thank you for taking the time to leave a review. ”
"Works like they should, good price and fast shipping"
“Glad to learn your experience was a positive one. Hope to see you again in the near future!”
"This is a donation gift for an NICU in Ghana!!!"
“We appreciate the review. Thanks for taking the time. Have a wonderful day!”
"I was at another place or store and they wanted me to pick up order and I don't drive and Mac is the best place to get everything that you need "
“Thanks for the review and feedback!”
"Site froze a bit, but overall easy ordering. I left a review of my product - Tranquility Male Guards. Have not seen it posted yet! "
“Thank you for taking the time to leave us a review and provide your feedback. We are always looking for ways to improve, if you have any issues in the future please do not hesitate to give us a call.”
"I would like to receive coupons that are usable when I need them. This is a budgetary item for me. I can't buy them any ole day, only when I get paid. By that, they have expired and are no good for me to use. Thank You"
“Thank you for the feedback, coupons are provided on a regular basis with specific codes being sent out at random. Unfortunately, we have no control over when or what coupon is sent out each time. We are always looking for ways to increase customer satisfaction and apologize for any frustration. We will pass your comments along to management.”
"Easy to navigate site. I was able to find what was needed."
“We're happy to hear that you had a positive experience with our website. We appreciate the feedback and your taking the time to leave a review, have a wonderful day!”
A rep from Vitality Medical, Megan-VM, has responded:
“Thank you for the feedback. We’re sorry your experience wasn’t the best it could be but appreciate you taking the time to relay this. We will share this with the team to take a look into. ”