ResellerRatings
Store Ratings Best/Worst Stores Stores by Category Top reviewers FAQs
For Companies

Full Rating Profile + -

Product & services pricing
3.76/5
Chance of future purchase:
3.72/5
Shipping & packaging:
3.67/5
Customer service:
3.45/5
Return/Replacement policy:
3.36/5

Verified
5/5

2023-09-21

Great

"Great experience and fast shipping!"


Rep reply posted 2023-09-22
A rep from Vitality Medical, Megan-VM, has responded:

“So glad you had a great experience, we look forward to working with you again, have a great day!”


Verified
5/5

2023-09-21

just what I was looking for

"Hope they work as well as advertised"


Rep reply posted 2023-09-22
A rep from Vitality Medical, Megan-VM, has responded:

“Thanks for the great review. We look forward to seeing you again soon!”


Verified
4/5

2023-09-21

BOOM DIGGITY!!!!

"You guys are great! Always have exactily what I need.

I'm Travis Camerio, President of Camerio Builders Inc. I'm a Nationally recognized and award winning builder for Aging-in-Place. I would love to promote for you somehow. I work with the NAHB and am currently involved with the Remodelers Council. You can check me out and look at my projects on my website at Cameriobuilders.com. Click on the about page and then click on the many articles which I've been published.

I look forward to hearing from you.

Thanks!

Travis
"


Rep reply posted 2023-09-25
A rep from Vitality Medical, Megan-VM, has responded:

“Thanks for the great review, we will relay this to the team. We look forward to seeing you again soon!”


Verified
5/5

2023-09-21

Easy & Quick!

"Great Prices and the items I need are always in stock. Shipping sometimes happen same day."


Rep reply posted 2023-09-22
A rep from Vitality Medical, Megan-VM, has responded:

“We are happy to hear that you are pleased with our prices and that the items get to you so quickly. Thank you for your business and your positive review.”


Verified
5/5

2023-09-21

Free? Are you sure?

"It was easy but it said over $100, I would recieve free shipping. Really?? I was charged $24.70. Don't sound free to me. Otherwise, everything was good."


Rep reply posted 2023-09-25
A rep from Vitality Medical, Megan-VM, has responded:

“We apologize for any coupon issues, we will take a look into this matter, please watch your email for any updates. If you have any issues in the future please do not hesitate to give us a call. Thank you and have a great day. ”


Verified
5/5

2023-09-20

Easy peasy

"Soooo easy to order great value for quality products "


Rep reply posted 2023-09-22
A rep from Vitality Medical, Megan-VM, has responded:

“That is wonderful to hear, thank you for your business and for leaving us a review. We look forward to working with you again, have an amazing day!”


Verified
5/5

2023-09-20

Got what I ordered

"Delivery was on time and product as advertised."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases

Rep reply posted 2023-09-22
A rep from Vitality Medical, Megan-VM, has responded:

“We are pleased to hear you received your order in a timely manner. Thanks for the review. We hope you enjoy the rest of your day! ”


Verified
1/5

2023-09-20

Very unhappy

"The picture I ordered from showed a part that I needed and it was not sent because it was included on a different part. Now I can't order the part separately. Don't order by the picture."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process

Rep reply posted 2023-09-21
A rep from Vitality Medical, Megan-VM, has responded:

“We're very sorry that you had an unsatisfactory experience. We apologize for any frustration this may have caused and will be taking a look into this matter. ”


Verified
3/5

2023-09-20

I am somewhat satisfied..

"Your mask are not made of the best quality as I can see it..the rubber part around my nose fell out last nite and my husband was able to put it back together..they just look and feel really cheap to me as I guess I am use to the old one..however I will continue to use it as I cannot afford another one..I had the hardest time ordering another one for my husband but finally I got to order one for him..we will endure them as we have to have them..have a blessed day and thank you..Sunny Love"

Detailed Review Benchmark + -
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process

Rep reply posted 2023-09-21
A rep from Vitality Medical, Megan-VM, has responded:

“Thank you for the feedback, we apologize the experience was less than you had expected. It’s important for us to know how we can better serve our customers and your comments will be shared with the team.”


Verified
5/5

2022-02-23

Good experience

"Timely delivery and product availability were exceptional. Pricing was very reasonable."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service

Verified
5/5

2023-09-20

Ship for Less

"I was pleased with the products I found. I thought all prices were reasonable except for shipping which I really thought should be free considering how much I spent."


Rep reply posted 2023-09-21
A rep from Vitality Medical, Megan-VM, has responded:

“Thank you for the review, we are happy to hear you are pleased with the item and appreciate your feedback. We will make sure to relay this to the team, have a great day. ”


Verified
2/5

2023-09-20

Shipping too expensive

"Experience online was fine. Shipping costs were prohibitive. "


Rep reply posted 2023-09-21
A rep from Vitality Medical, Megan-VM, has responded:

“We are sorry that you are disappointed with regard to shipping but appreciate your feedback. Your comments will be passed along to the team.”


Verified
4/5

2023-09-19

Great Prices

"This is my second order for supplies. They are reasonably priced, quick delivery,"


Rep reply posted 2023-09-21
A rep from Vitality Medical, Megan-VM, has responded:

“We are so happy to hear that, thank you for taking the time to leave us a review. We look forward to serving you again, have a great day!”


Verified
2/5

2023-09-19

Very disappointing

"I ordered extending leg/feet for my wheelchair. I’d read the reviews about the extensions being short. But I’m only 5’4”. So I didn’t think it would be an issue. I was wrong. Even fully extended, I could not straighten my leg. Seriously??? They should make it clear that these would only be suitable for children or for adults less the probably 5’ tall. And forget trying to return them. That process is too onerous and costly to make it even remotely worthwhile."

Detailed Review Benchmark + -
Likelihood of customers making future purchases
Overall product shipping and delivery process

Rep reply posted 2023-09-21
A rep from Vitality Medical, Megan-VM, has responded:

“We're sorry that you were disappointed with the product you received but appreciate you taking the time to relay this. We will share this with the team.”


Verified
5/5

2023-09-19

Easy Quiezzy

"was able to find a replacement pump no other could help me before."


Rep reply posted 2023-09-21
A rep from Vitality Medical, Megan-VM, has responded:

“We are so happy to hear that you were able to find the items you needed here. Thank you for the positive review we look forward to working with you again, have a great day!”