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Product & services pricing
3.76/5
Chance of future purchase:
3.72/5
Shipping & packaging:
3.67/5
Customer service:
3.45/5
Return/Replacement policy:
3.36/5

Verified
5/5

2023-09-15

Easy to order quick to ship

"Quick and easy to order. Thanks. "


Rep reply posted 2023-09-18
A rep from Vitality Medical, Megan-VM, has responded:

“We are so happy to hear that it was an easy ordering process, thank you for leaving us a review, we hope you enjoy the rest of your day! ”


Verified
5/5

2023-09-15

Seem to be good quality

"Delivery is on time and shipping was reasonable"


Rep reply posted 2023-09-18
A rep from Vitality Medical, Megan-VM, has responded:

“Hello, we are pleased to hear you received your order in a timely manner. Thanks for the review. We hope you enjoy the rest of your day! ”


Verified
5/5

2023-09-15

Good

"It was fast and understandable. Thanks"


Rep reply posted 2023-09-18
A rep from Vitality Medical, Megan-VM, has responded:

“We are so happy to hear that, thank you for taking the time to leave us a review. We look forward to serving you again, have a great day!”


Verified
5/5

2023-09-15

Best company ever!

"Vitality Medical is the most reliable company I have found and I always refer family and friends to them. I always receive my package on time or even early. They really care about their customers too. I had a customer service representative call me to make sure everything was okay and asked if I needed help with the items I had in the cart for a few days. I could hear the concern in his voice. "


Rep reply posted 2023-09-18
A rep from Vitality Medical, Megan-VM, has responded:

“Thanks so much for the kind words and for taking the time to provide us with a review of your experience. We’re delighted to hear that your experience was a good one and that your needs have been taken care of. We hope to see you again, have an amazing day!”


Verified
4/5

2023-09-15

Good I had a little trouble with the internet. I was able to get through it, and everything went fine, thank you. Sarah paizano Thank you!!

"It was a little difficulty. But I got it. "


Rep reply posted 2023-09-18
A rep from Vitality Medical, Megan-VM, has responded:

“Thank you for the feedback. We’re sorry your experience wasn’t the best it could be initially but appreciate you taking the time to relay this. We are committed to providing you with a great experience and hope you give us another chance in the future, have a wonderful day!”


Verified
5/5

2023-09-15

They say i need bubble wrap

"Easy to find what I needed and easy to order and check out. "


Rep reply posted 2023-09-18
A rep from Vitality Medical, Megan-VM, has responded:

“Were happy to hear that the ordering process was easy and that you were able to get the items you needed, thank you for taking the time to leave a review. ”


Verified
5/5

2023-09-15

Easy Peasy

"I found that products were easy to view and easy to order. Great descriptions and easy to understand. "


Rep reply posted 2023-09-18
A rep from Vitality Medical, Megan-VM, has responded:

“We’re thrilled to get this kind of feedback. Thank you for taking the time to review us. See you next time!”


Verified
5/5

2023-09-14

Works!

"They wor, no leaks or issues!!"


Rep reply posted 2023-09-18
A rep from Vitality Medical, Megan-VM, has responded:

“That’s wonderful to hear. Thanks so much for leaving us a review. We will share this with the team!”


Verified
1/5

2023-09-14

Why don’t you accept my money

"My order is not accepted when filled in properly "


Rep reply posted 2023-09-18
A rep from Vitality Medical, Megan-VM, has responded:

“Thank you for the feedback. We’re sorry your experience wasn’t the best it could be but appreciate you taking the time to relay this. If you'd like to provide feedback as to the specific problem so that we can further look into this issue please contact support@vitalitymedical.com. ”


Verified
4/5

2023-09-14

warmth take pain away

"Sombrero warm therapy is a secret of the universe! "


Rep reply posted 2023-09-14
A rep from Vitality Medical, Megan-VM, has responded:

“That’s wonderful to hear. Thanks so much for leaving us a review. We will share this with the team!”


Verified
5/5

2023-09-14

Fast & easy!

"It was fast & easy to find exactly what I was looking for and then pay for it & checkout"


Rep reply posted 2023-09-14
A rep from Vitality Medical, Megan-VM, has responded:

“We are so happy to hear that it was an easy ordering process and that you were able to get the items needed here, thank you for leaving us a review, we hope you enjoy the rest of your day! ”


Verified
5/5

2023-09-14

Easy Service

"Have the medical supplies I need."


Rep reply posted 2023-09-14
A rep from Vitality Medical, Megan-VM, has responded:

“Thanks for the review and feedback we hope to see you again soon!”


Verified
5/5

2023-09-14

Vitality medical order

"Superb quality products shipped neatly and with speed!
Thanks
"

Detailed Review Benchmark + -
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Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process

Rep reply posted 2023-09-14
A rep from Vitality Medical, Megan-VM, has responded:

“Thanks so much for the kind words and for taking the time to provide us with a review of your experience. We’re delighted to hear that your experience was pleasant and you got your needs taken care of. We hope to see you again, have an amazing day!”


Verified
5/5

2023-09-14

Not for profit

"Horse recently out of surgery. Will be ordering again soon"


Rep reply posted 2023-09-14
A rep from Vitality Medical, Megan-VM, has responded:

“Glad to learn your experience was a positive one. We look forward to serving you again soon!”


Verified
5/5

2023-09-14

Easy

"Great website and easy to use and check out"


Rep reply posted 2023-09-14
A rep from Vitality Medical, Megan-VM, has responded:

“We're happy to hear that you had a positive experience with our website and ordering process. We appreciate the feedback and your taking the time to leave a review, have a wonderful day!”