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Product & services pricing
3.76/5
Chance of future purchase:
3.72/5
Shipping & packaging:
3.67/5
Customer service:
3.45/5
Return/Replacement policy:
3.36/5

Verified
1/5

2023-09-13

too much money

"Why in the world is it $18 dollars to ship a small llght package. The product is on $2 more than the shipping. This will be my last time dealing with you. RIP OFF!!"


Rep reply posted 2023-09-25
A rep from Vitality Medical, Megan-VM, has responded:

“We are sorry that you are disappointed with regard to shipping but appreciate your feedback. Your comments will be passed along to the team to further look into. ”


Verified
5/5

2023-09-13

"PLUG IT"

"Having a Continent Ostomy, Vitality has been my go to "store" exactly what I need, super prices and super service, THANK YOU !!!!!"


Rep reply posted 2023-09-14
A rep from Vitality Medical, Megan-VM, has responded:

“Thank you for the positive review! We are so happy to hear you are pleased with the item and that you are able to get the items you need here. We appreciate your feedback, have a wonderful day!”


Verified
5/5

2023-09-13

Convenient

"Love not having to stand in line for products that are not in stock!"


Rep reply posted 2023-09-14
A rep from Vitality Medical, Megan-VM, has responded:

“Thank you for the positive review! We are so happy to hear that you were able to find the items you needed here. We look forward to working with you again, have a great day!”


Verified
5/5

2023-09-13

Works great

"ED pills give me a headache. This works great and no headache!!"

Detailed Review Benchmark + -
Pricing of products and services

Rep reply posted 2023-09-14
A rep from Vitality Medical, Megan-VM, has responded:

“Really glad you had a positive experience. Thanks for reviewing. We look forward to serving you again soon!”


Verified
5/5

2023-09-13

Quick & easy

"Great! Had exactly what I needed."


Rep reply posted 2023-09-14
A rep from Vitality Medical, Megan-VM, has responded:

“Hello, we are happy to hear that it was easy to find the item you were looking for on our site, thank you for leaving a review, have an amazing day!”


Verified
5/5

2023-09-13

ez order

"Web site clearly describes product and provides easy order placement. "


Rep reply posted 2023-09-14
A rep from Vitality Medical, Megan-VM, has responded:

“We are so delighted to hear your feedback. Thank you for your business and your positive review.”


Verified
5/5

2023-09-13

Hard to find items

"I’ve been using Vitality Medical for almost 4 years for my spouse with a permanent Tracheostomy and PEG Tube. A personal account allows to look up past orders. It’s been a pleasant experience. There are many items that the DME Home Health doesn’t supply and Vitality Medical has provided numerous worthwhile items. The pricing is easy to use for single vs. multiple items. "

Detailed Review Benchmark + -
Likelihood of customers making future purchases
Overall product shipping and delivery process

Rep reply posted 2023-09-14
A rep from Vitality Medical, Megan-VM, has responded:

“Thank you from the bottom of our hearts for your business! We are pleased to hear you able to get the items you need here and have a positive experience each time with us. We hope you enjoy the rest of your day!”


Verified
5/5

2023-09-13

"Awesome product…Super fast shipping "


Rep reply posted 2023-09-14
A rep from Vitality Medical, Megan-VM, has responded:

“We are so happy to hear that you are pleased with the item and quick shipping. Thank you for leaving us a review, we hope you have a great day!”


Verified
5/5

2023-09-13

Regular customer

"Easy to use website. Quality product."


Rep reply posted 2023-09-14
A rep from Vitality Medical, Megan-VM, has responded:

“We're happy to hear that you had a positive experience with our website and you are pleased with the item. We appreciate the feedback and your taking the time to leave a review, have a wonderful day!”


Verified
5/5

2023-09-13

Great deal!

"Easy to find what we needed and T a very good price."


Rep reply posted 2023-09-14
A rep from Vitality Medical, Megan-VM, has responded:

“We are so happy to hear that you were able to find the item needed here at a price you are pleased with. We appreciate the review, have a great day!”


Verified
5/5

2023-09-13

Easy to use.

"Was very easy to use into order. I hope I get my order soon."


Rep reply posted 2023-09-14
A rep from Vitality Medical, Megan-VM, has responded:

“Thank you for the review, we appreciate your feedback, have a great day!”


Verified
5/5

2023-09-12

easy peasy

"Very easy and very fast. found just what i was looking for"


Rep reply posted 2023-09-14
A rep from Vitality Medical, Megan-VM, has responded:

“Were very happy to hear that the ordering process was easy and that you were able to find the items you needed here, thank you for taking the time to leave a review, have a wonderful day!”


Verified
5/5

2023-09-12

Difference you can count on

"great experience in service, payment and variety of products"


Rep reply posted 2023-09-14
A rep from Vitality Medical, Megan-VM, has responded:

“We are so happy to hear that, thank you for taking the time to leave us a review. We look forward to serving you again, have a great day!”


Verified
5/5

2023-09-12

salty 5 star

"easy to order saline solution"


Rep reply posted 2023-09-14
A rep from Vitality Medical, Megan-VM, has responded:

“We’re so happy to hear you had a good experience. See you next time!”


Verified
5/5

2023-09-12

Website easy to use and delivered on time

"Website easy to use and delivered on time
"


Rep reply posted 2023-09-14
A rep from Vitality Medical, Megan-VM, has responded:

“We're happy to hear that you had a positive experience with our website and the order was delivered in a timely manner. We appreciate the feedback and your taking the time to leave a review, have a wonderful day!”