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Product & services pricing
3.76/5
Chance of future purchase:
3.72/5
Shipping & packaging:
3.67/5
Customer service:
3.45/5
Return/Replacement policy:
3.36/5

Verified
5/5

2023-09-12

Fine products

"True to their word in efficiency. Almost next day delivery. Great prices too."


Rep reply posted 2023-09-14
A rep from Vitality Medical, Megan-VM, has responded:

“We are happy to hear that the order got to you so quickly and that you had a positive experience with your order. Thank you for taking the time to leave a review, have an amazing day!”


Verified
5/5

2023-09-12

"excellent customer service"


Rep reply posted 2023-09-14
A rep from Vitality Medical, Megan-VM, has responded:

“We’re thrilled to get this kind of feedback and are happy to hear our team makes it a pleasant experience. Thank you for taking the time to review us, have a great day!”


Verified
5/5

2023-09-12

Excellent

"Good product, price and prompt delivery. "

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Rep reply posted 2023-09-14
A rep from Vitality Medical, Megan-VM, has responded:

“We are so happy to hear that you are pleased with the item, price, and delivery. Thank you for leaving us a review, we hope you have a great day!”


Verified
5/5

2023-09-12

So easy to order

"Website shows full range of products with buying options. Makes it easy to choose exactly what works best. Fast shipping a bonus!"


Rep reply posted 2023-09-14
A rep from Vitality Medical, Megan-VM, has responded:

“We're happy to hear that you had a positive experience with our website and item selection. We appreciate the feedback and your taking the time to leave a review, have a wonderful day!”


Verified
4/5

2023-09-12

Sj California glove client…

"Unable to find code for 15% discount for first time customer …
Catchy title doesn’t come to mind either
"


Rep reply posted 2023-09-14
A rep from Vitality Medical, Megan-VM, has responded:

“We apologize for any coupon issues or confusion, in regards to the 15% that is for first-time reoccurring/subscription orders, it must be made into a subscription, and will apply the one-time 15% to applicable items. If you have any questions in the future please do not hesitate to give us a call. Thank you and have a great day.”


Verified
5/5

2023-09-12

Webgreat

"Awesome love this experience "


Rep reply posted 2023-09-14
A rep from Vitality Medical, Megan-VM, has responded:

“Hi, we’re thrilled to get this kind of feedback. Thank you for taking the time to review us. See you next time!”


Verified
4/5

2023-09-12

Grateful

"Appreciate the service of availability "


Rep reply posted 2023-09-14
A rep from Vitality Medical, Megan-VM, has responded:

“We appreciate the review. Thanks for taking the time. Have a wonderful day!”


Verified
5/5

2023-09-12

a Godsend

"could not live life without you!"


Rep reply posted 2023-09-14
A rep from Vitality Medical, Megan-VM, has responded:

“Glad to learn your experiences have been positive. Hope to see you again in the near future!”


Verified
5/5

2023-09-12

Perfect

"Thank you so much I received without issue"

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Rep reply posted 2023-09-14
A rep from Vitality Medical, Megan-VM, has responded:

“We're happy to hear that you had a positive experience with your order. Thank you for your feedback and for taking the time to leave a review.”


Verified
1/5

2023-09-12

Too large and too expensive

"Over charge and don't fit"


Rep reply posted 2023-09-14
A rep from Vitality Medical, Megan-VM, has responded:

“We're sorry to hear that you were disappointed with the product you received. If you'd like to contact us for assistance on a return, you can send us an email at support@vitalitymedical.com. If you have any issues in the future please do not hesitate to give us a call. Thank you and have a great day.”


Verified
5/5

2023-09-11

Easy to use website!

"Ordering through this company was fast and easy. "


Rep reply posted 2023-09-14
A rep from Vitality Medical, Megan-VM, has responded:

“We are so happy to hear that it was an easy ordering process, thank you for leaving us a review, we hope you enjoy the rest of your day! ”


Verified
5/5

2023-09-11

quick shipping,,,, good product

"had just what i needed **** "

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Rep reply posted 2023-09-14
A rep from Vitality Medical, Megan-VM, has responded:

“Hello, thank you for the positive review! We are so happy to hear that you were able to find the items you needed here. We look forward to working with you again, have a great day!”


Verified
3/5

2023-09-11

Wanted 3xl not combo xxl/3xl

"Wanted 3xl NOT combo XXL/3XL means pull up
Underwear
"


Rep reply posted 2023-09-14
A rep from Vitality Medical, Megan-VM, has responded:

“We're very sorry that you had an unsatisfactory experience, we do show the item ordered was in fact 3XL, If you have any questions in the future please do not hesitate to give us a call. Thank you and have a great day. ”


Verified
1/5

2023-09-11

FedEx delivered the package to another apartment

"I had to go knocking doors to get my package back since the neighbors were delaying the delivery..."

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Overall product shipping and delivery process

Rep reply posted 2023-09-14
A rep from Vitality Medical, Megan-VM, has responded:

“Thank you for the feedback. We’re sorry your experience wasn’t the best it could be with the delivery courier. We will share this with the team. ”


Verified
5/5

2023-09-11

"Very Easy to find what I needed
The description of what is included was very clear
Purchase was easy
The site is easy to navigate
"


Rep reply posted 2023-09-14
A rep from Vitality Medical, Megan-VM, has responded:

“Were happy to hear that the ordering process was easy and that you were able to get the items you needed, thank you for taking the time to leave a review. Have a wonderful day!”