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Product & services pricing
3.76/5
Chance of future purchase:
3.72/5
Shipping & packaging:
3.67/5
Customer service:
3.45/5
Return/Replacement policy:
3.37/5

Verified
5/5

2023-09-09

Exceptional

"Ordered Thursday evening got it Saturday morning thank you exactly what was needed "

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Rep reply posted 2023-09-14
A rep from Vitality Medical, Megan-VM, has responded:

“We are pleased to hear you received your order in a timely manner. Thanks for the review. We hope you enjoy the rest of your day! ”


Verified
5/5

2023-09-09

Great Quality

"Great price, quality and service"


Rep reply posted 2023-09-14
A rep from Vitality Medical, Megan-VM, has responded:

“We are happy to hear that you are pleased with our prices and service. Thank you for your business and your positive review.”


Verified
5/5

2023-09-09

personal

"helpful, friendly, easy to do"


Rep reply posted 2023-09-14
A rep from Vitality Medical, Megan-VM, has responded:

“We are so happy to hear that, thank you for taking the time to leave us a review. We look forward to serving you again, have a great day!”


Verified
1/5

2023-09-09

I have not received my order although it has been shipped to my knowledge

"I HAVE NOT RECEIVED MY ORDER THOUGH IT WAS SAID TO HAVE BEEN SHIPPED. SINCE I HAVE NOT RECEIVED THE PRODUCT I CANNOT GIVE IT A REVIEW. I WOULD STILL LIKE TO HAVE THE PRODUCT BUT AM RELUCANT TO REORDER AND PAY A SECOND FEE. IF I AM REASSURED MY ORDER WILL BE DELIVERED ON A SECOND ORDER AND RECEIVED BY ME I WILL REORDER. THANK YOU, CAROLYN ROMINGER. PLEASE ADVISE ME ASAP



"


Rep reply posted 2023-09-14
A rep from Vitality Medical, Megan-VM, has responded:

“We're very sorry that you had an unsatisfactory experience with the service provided. We show that this item was delivered on 8/16 at 2:04 P.M. at Office. Your comments will be passed along to the team if you need any assistance please do not hesitate to give us a call.”


Verified
5/5

2023-09-09

Great company

"I made an order from Vitality and the products I needed were sent and delivered right away..exactly what I needed."


Rep reply posted 2023-09-14
A rep from Vitality Medical, Megan-VM, has responded:

“Hello, we are pleased to hear you received your order in a timely manner. Thanks for the review. We hope you enjoy the rest of your day! ”


Verified
1/5

2023-09-09

no product delivered

"my order was not delivered."


Rep reply posted 2023-09-14
A rep from Vitality Medical, Megan-VM, has responded:

“We're very sorry that you had an unsatisfactory experience with the service provided. We show that this item was delivered 8/3 at the front door to the address input. We apologize for any frustration, your comments will be passed along to the team. If you have any issues in the future please do not hesitate to give us a call.”


Verified
5/5

2023-09-09

Foxy 446

"Website easy to use and products very good"


Rep reply posted 2023-09-14
A rep from Vitality Medical, Megan-VM, has responded:

“We're happy to hear that you had a positive experience with our website. We appreciate the feedback and your taking the time to leave a review, have a wonderful day!”


Verified
5/5

2023-09-09

fast and accurate order

"same results and has not changed in 10 years. fast and accurate order"

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Rep reply posted 2023-09-14
A rep from Vitality Medical, Megan-VM, has responded:

“Hi, thank you from the bottom of our hearts for your business! We are pleased to hear you have a positive experience each time with us. We hope you enjoy the rest of your day. ”


Verified
4/5

2023-09-09

"Why am I getting charged for delivery my order is way over the $49 requirement????"


Rep reply posted 2023-09-14
A rep from Vitality Medical, Megan-VM, has responded:

“We apologize for any coupon confusion, in regards to free shipping for orders over $49 that is for reoccurring/subscription, it must be made into a subscription and will apply free shipping to the applicable item from there excluding any non-subscription items that do not automatically ship free from the supplier. We will relay these concerns to our team, thank you and have a great day.”


Verified
5/5

2023-09-08

Works great.

"Arrived quickly.
unit works great.
"

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Rep reply posted 2023-09-14
A rep from Vitality Medical, Megan-VM, has responded:

“We are happy to hear that the order got to you so quickly and you are pleased with the item, thank you for taking the time to leave a review, have an amazing day!”


Verified
5/5

2023-09-08

Washables vs Disposables

"With Mom being 96 there's always laundry to do. It's going to be more economical to throw in a Washable Pad than to always be tossing out soiled Disposable Liners. Disposable are very expensive...no matter where you buy them."


Rep reply posted 2023-09-08
A rep from Vitality Medical, Megan-VM, has responded:

“Thank you for the positive review! We are so happy to hear that you were able to find items that will work for your needs. We look forward to working with you again, have a great day!”


Verified
4/5

2023-09-08

Your products are very good.

"Your delivery of products is top notch. I always get what I have ordered within two days.
I wish all other vendors were as prompt as you are. Thank you.
"

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Rep reply posted 2023-09-08
A rep from Vitality Medical, Megan-VM, has responded:

“We are happy to hear that your orders get to you so quickly, thank you for taking the time to leave a review, have an amazing day!”


Verified
5/5

2023-09-08

fast and easy

"it was everything we hoped it would be"

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Rep reply posted 2023-09-08
A rep from Vitality Medical, Megan-VM, has responded:

“That is wonderful to hear, thank you for your business and for leaving us a review. We look forward to working with you again, have an amazing day!”


Verified
5/5

2023-09-08

Best wrist splints ever!

"I am not only amazed that you have these in stock, but wow the price is fantastic! Thank you so much!!!"


Rep reply posted 2023-09-08
A rep from Vitality Medical, Megan-VM, has responded:

“Hello, we are happy to hear that it was easy to find the item you were looking for on our site at a price you are pleased with, thank you for leaving a review, have an amazing day!”


Verified
4/5

2023-09-08

"I'm not sure which order this is referring to. The last two items I ordered took a while to get to me. Both arrived in good condition. My husband has been very ill for a while. We depend on vitality products. Thank you!"

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Rep reply posted 2023-09-08
A rep from Vitality Medical, Megan-VM, has responded:

“Thank you for taking the time to leave us a review and provide your feedback. We are always looking for ways to improve, if you need any assistance in the future please do not hesitate to give us a call. We wish the best for your two and are happy to hear you are able to get the items needed.”