"Browser interaction terrible "
"My severe skin allergies have disappeared, due to this product.
It's the best!"
“We are so happy to hear that you are pleased with the item and that it works so well for you. Thank you for leaving us a review, we hope you have a great day!”
" i bought same matress 8 months or so ago. im 125lbs already hard half way through the night. due to chemical smell problem i need this mattress. i would love the mattress if it would not sink."
“We're very sorry that you were disappointed with the product you received. It’s important for us to know how we can better serve our customers and your comments will be shared with the team.”
"Initial Order. No experience."
“We appreciate the review. Thanks for taking the time, we look forward to hearing from you again. Have a wonderful day!”
"Great products and great prices,"
“We are so happy to hear that you are pleased with the item and pricing. Thank you for leaving us a review, we hope you have a great day!”
"There's an offer of free shipping for orders of over $50. I made my order over $50. But it turned out that free shipping is only available if I place an order of that size every month. I don't need that much."
“We are sorry that you are disappointed with regard to shipping but appreciate your feedback. In regards to free shipping for orders over $49 specifically, it must be made into a subscription and will apply free shipping to the applicable items from there excluding any non-subscription items that do not automatically ship free from the supplier. We apologize for any frustration or confusion, if you have questions in the future please feel free to let us know.”
"I ordered two items, never received them and after 3 weeks have not received my refund. Said it was delivered to me but picture shown is not my apartment. I’ll be calling my credit card company."
“We're very sorry that you had an unsatisfactory experience with the service provided but appreciate you taking the time to relay this. Your comments will be passed along to the management team to take a look into. ”
"easy to use site, very good prices, prompt and courteous customer service"
“Thanks so much for the kind words and for taking the time to provide us with a review of your experience. We’re delighted to hear that your experience was pleasant and you got your needs taken care of. We hope to see you again, have an amazing day!”
"MY EXPERIENCE WAS GREAT GOT ALL THAT I NEED IT TO ORDER!"
“Thank you for the positive review! We are so happy to hear that you were able to find the items you needed here. We look forward to working with you again, have a great day!”
"Very pleased with product"
“We are so happy to hear that you are pleased with the item. Thank you for leaving us a review, we hope you have a great day!”
"glad for the free shipping. it really made my day. "
“Really glad you had a positive experience. Thanks for reviewing. We look forward to serving you again soon!”
"Products are great. Good prices. Fast shipping. "
“Thank you for the positive review! We are happy to hear that you were all around pleased with everything. We look forward to seeing you again! ”
"I have ordered several times now and I always get my products right away. Thanks!"
“Thank you from the bottom of our hearts for your business! We are pleased to hear you have a positive experience each time with us. We hope you enjoy the rest of your day. ”
"Great price for products I needed "
“That’s wonderful to hear. Thanks so much for leaving us a review. We will share this with the team!”
"Easy great price plus free shipping can’t get a better price "
“We are happy to hear that you are pleased with our prices and the shipping offered. Thank you for your business and your positive review.”
A rep from Vitality Medical, Megan-VM, has responded:
“We're very sorry that you had an unsatisfactory experience on our website. We would like to gather some more information so that we can improve the experience for the future. If you'd like to provide feedback as to the specific problem please contact support@vitalitymedical.com.”