"I ordered, and 2 days later my order arrived. Next time I'll order more than 1 to avoid shipping costs."
"Found the product I was looking for and ordered it with no complications. checked out and paid with PayPal so there were no problems on that end. I think US Mail would have been faster on the delivery side; had several dates promised for delivery and finally got the product. I have not used it yet."
“That is wonderful to hear, thank you for your business and for leaving us a review. We look forward to working with you again, have an amazing day!”
"Quick shipping for what I ordered. All went smoothly/"
“So glad you had a great experience, we look forward to working with you again, have a great day!”
"I made 2 orders back to back and was not shown the shipping charges on the second until after the order was processed. First one had no shipping."
“We are sorry that you are disappointed with regard to shipping but appreciate your feedback. Your comments will be passed along to the team.”
"I received my item quickly, no hassles, and best price.
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“We are happy to hear that you are pleased with our prices, for the fast 1-3 shipping that is the standard rate on some of our items that come from warehouses that have the ability to get the items out quicker than most. Thank you for your business and your positive review, we look forward to serving you again soon!”
"Easy to navigate website and order. Reasonably priced items and quick delivery. "
“We are so happy to hear that it was an easy ordering process, thank you for leaving us a review, we hope you enjoy the rest of your day!”
"Great website. Easy to navigate. Everything was quick and easy!"
“We are so happy to hear that it was an easy ordering process, thank you for leaving us a review, we hope you enjoy the rest of your day!”
"I ordered a thumb support for my right hand . I received one for the left hand . I was told by customer support not to return because cost of postage was to much and to order a new one to replace the one sent without charge . I decided to order a different style of support but when i called customer support I was told that I would have to pay full price for new item .. I did that but I feel that I should be reimbursed for the wrong one that you sent and that reimbursement should be applied to the one I just ordered .
your attention to this issue will be greatly appreciated"
“We're very sorry that you were disappointed with the product you received. It looks like the item you ordered is a reversible wrist and thumb support. It is meant for both hands. We value your business and apologize for any frustration this may have caused. We will pass your comments along to management.”
"Very happy you had what I needed but shipping was so expensive for a product with a great price I almost didnt get it, but i couldnt find it any where else felt like i was over a barrel,!"
“Thanks for reviewing us. Your feedback is appreciated, and we take it to heart. We will share this with the rest of the team.”
"Went to website started looking for the item that I needed. I found it and place a order."
“That’s awesome to hear. Thanks so much for leaving us a review. We will share this with the team!”
"Easy to order and very fast delivery "
“We are so happy to hear that it was an easy ordering process and got to you so quickly! Thank you for leaving us a review, we hope you enjoy the rest of your day!”
"My credit card was hacked. Never ordered from you. The person that hacked my credit card did. Tried calling you . No one ever answered the phone"
“We're very sorry to hear that. We value your business and will be taking a look into this matter. We apologize for any frustration this may have caused.”
"Ordered one day, received the next day. Fantastic!"
“Hello, we are pleased to hear you received your order in a timely manner. Thanks for the review. We hope you enjoy the rest of your day!”
"We are dealing with a very large wound - one that just came off of using a 3M wound vac for 40 days. Now we are having to do wet wound treatment - and the products required are not easy to locate. Luckily, I found Vitality Medical and the website, selection, pricing, and autoship were exactly what I needed. Provided so much relief and piece of mind during this difficult time by having the medical supplies we needed!! Highly recommend to anyone doing at home healthcare."
“Hi, we’re thrilled to get this kind of feedback. Thank you for taking the time to review us. See you next time!”
"Ordering was easy and delivery quicker than expected!"
A rep from Vitality Medical, Megan-VM, has responded:
“We are happy to hear that you are pleased about the delivery and appreciate your feedback. We look forward to serving you again soon!”